Tuesday, September 2, 2008

Organizational Behaviour - 17

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer
Question
Work is
Correct Answer
Use of person’s physiological processes. , Use of person’s mental processes. , .Attainment of some goal.
Your Answer
.Attainment of some goal.

Multiple Choice Single Answer
Question
In Organizational Behaviour, 'caused behaviour' means
Correct Answer
By his own behaviour, a manager can affect how an employee behaves.
Your Answer
By his own behaviour, a manager can affect how an employee behaves.

True/False
Question
According to Larking, the upward communication will be effective only if the top managers communicated directly with the staff members.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
From the given information identify the morale indicator.
Correct Answer
Exit interviews
Your Answer
Increase in sales

Select The Blank
Question
In a market culture, the relationship between an individual and the organization is________.
Correct Answer
contractual
Your Answer
contractual

Select The Blank
Question
An employee whose skill set combines good training and high performance goals, implies that he has ________ .
Correct Answer
High productivity
Your Answer
High productivity

True/False
Question
Laissez faire leader is very directive in his approach.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
The major contributors to the development of Organizational Behaviour are:
Correct Answer
Industrial psychology , Scientific management movement , Human relations movement
Your Answer
Industrial psychology , Scientific management movement , Human relations movement

Multiple Choice Multiple Answer
Question
The blue print of human behaviour at work is represented by
Correct Answer
Rules , Regulations , Procedures
Your Answer
Rules , Regulations , Procedures

Multiple Choice Single Answer
Question
In the discipline Organizational Behaviour the fundamental concept is:
Correct Answer
Based on the nature of people and organization
Your Answer
Based on the nature of people and organization

Multiple Choice Single Answer
Question
High competitiveness and profit orientation is a characteristic of which type of organizational culture?
Correct Answer
Market
Your Answer
Market

Select The Blank
Question
The communication between managers and workers located in different functional divisions is known as ________ communication.
Correct Answer
Diagonal
Your Answer
Downward

Match The Following
Question
Correct Answer
Your Answer
Process-oriented remedy to overcome groupthink
Use subgroups to develop alternatives and compare solutions
Use subgroups to develop alternatives and compare solutions
Organisational remedy to overcome groupthink
Multiple groups examine same issue
Multiple groups examine same issue
Learner-oriented remedy to overcome groupthink
Encourage all members to evaluate ideas critically
Encourage all members to evaluate ideas critically
Member-oriented remedy to overcome groupthink
Make a decision only after all ideas have been evaluated
Make a decision only after all ideas have been evaluated

Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person
Your Answer
All other people , Some other people

Multiple Choice Multiple Answer
Question
Resistance to Cultural Change is directly depends on:
Correct Answer
Magnitude of change , Strength of the prevailing culture
Your Answer
Magnitude of change , Strength of the prevailing culture

Select The Blank
Question
The communication process can be improved by ________.
Correct Answer
Reducing status barriers
Your Answer
Reducing status barriers

True/False
Question
Illumination Experiment is a part of Hawthorne experiments.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Which of the following situation is expected to last in the long run?
Correct Answer
Low productivity, high morale
Your Answer
High productivity, high morale

True/False
Question
Productivity can be high inspite of morale being low because of the rigid management control system.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Multiple Choice Multiple Answer
Question
The broad categories of stressors are :
Correct Answer
Organizational stressors , Personal stressors , Life stressors
Your Answer
Organizational stressors , Personal stressors , Life stressors

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Authoritarian
Your Answer
Laissez Faire

Multiple Choice Multiple Answer
Question
Rest periods are important because
Correct Answer
they help the worker to recover from fatigue , they provide an opportunity to talk about non-job activities , they are a break from a seemingly interminable activity
Your Answer
they help the worker to recover from fatigue , they are a break from a seemingly interminable activity

True/False
Question
Employees and organization can prosper if they help each other.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Organizational objectives can be achieved by
Correct Answer
Group work , Division of labour , Hierarchy of authority
Your Answer
Group work , Division of labour , Hierarchy of authority

Multiple Choice Multiple Answer
Question
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer
Conscious mind , Unconscious mind

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Direct Communication

True/False
Question
Handling of crises by managers and employees reveals an organizational culture.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Scientific management movement sought to improve productivity by:
Correct Answer
Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans
Your Answer
Introduction of various wage plans , Introduction of incentive plans

Match The Following
Question
Correct Answer
Your Answer
Free rein leaders
Avoid power and responsibility
Avoid power and responsibility
Negative leaders
Act domineering and superior with their subordinates
Act domineering and superior with their subordinates
Autocratic leaders
Provide security and satisfaction to his subordinates
Exercise control by giving his subordinates huge salary hikes
Participative leaders
Exercise control mostly by using forces within the group
Provide security and satisfaction to his subordinates

Multiple Choice Single Answer
Question
A manager can take corrective action in time if he is able to understand which of the given indicators?
Correct Answer
Morale
Your Answer
Fatigue

Multiple Choice Multiple Answer
Question
The factors which contributed to the rise of human relations movements are
Correct Answer
The great depression , The rise of trade unionism , Hawthorne experiments
Your Answer
Hawthorne experiments , Maslow experiments

Select The Blank
Question
________ are the rules of pattern and behaviour that are expected from all team members.
Correct Answer
Norms
Your Answer
Regulations

Select The Blank
Question
The most superficial level of organizational culture consists of________.
Correct Answer
symbols
Your Answer
symbols

Select The Blank
Question
The pension plans, gratuity contribution and mandatory provident fund rules are framed basically to take care of ________ needs.
Correct Answer
Security
Your Answer
Security

Multiple Choice Multiple Answer
Question
Identify which of the given theories pertain to the category of content theories.
Correct Answer
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick Herzberg's two factor theory
Your Answer
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick Herzberg's two factor theory

True/False
Question
At the supervisory level the requirement of conceptual skill is the highest.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The levels at which studies of Organizational Behaviour have been carried out rotate to
Correct Answer
Individual , Small group , Inter-group
Your Answer
Small group , Inter-group , Intra-group

Multiple Choice Single Answer
Question
In Supportive organization model at which level the employee needs are met?
Correct Answer
Higher-order
Your Answer
Higher-order

Select The Blank
Question
The first stage of alarm reaction includes an initial ________ phase, in which the resistance is lowered.
Correct Answer
Shock
Your Answer
Counter

True/False
Question
Research states that active smoking is more harmful than passive smoking.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
The passage of which act made the organized labour movement have an impact on management in America?
Correct Answer
Wagner Act in 1935
Your Answer
Trade Union Act in 1926

True/False
Question
The challenge relating to management of change can be met only with effective leadership.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer
Biological , Situation
Your Answer
Biological , Cultural , Situation

Multiple Choice Multiple Answer
Question
Select the factors which are treated as motivators by Herzberg in his theory of motivation.
Correct Answer
Achievement , Possibility of growth , Responsibility
Your Answer
Achievement , Possibility of growth , Responsibility

Select The Blank
Question
The ________ leadership style is an expression of the leader's trust in the abilities of his subordinates.
Correct Answer
Participative
Your Answer
Participative

True/False
Question
Research activity emphasizes least collaboration and team work among workers.
Correct Answer
False
Your Answer
False



Attempt 2
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Laissez Faire
Your Answer
Laissez Faire

Multiple Choice Multiple Answer
Question
Identify the task oriented roles.
Correct Answer
Initiating , Summarizing , Seeking information
Your Answer
Initiating , Summarizing , Seeking information

True/False
Question
Human skill is the ability to work effectively with people and to build teamwork.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The concepts dealing with the nature of individual are:
Correct Answer
Whole person , Motivation , Human dignity
Your Answer
Individual commonalities , Whole person , Human dignity

Multiple Choice Single Answer
Question
Which of the given factors are also known as dissatisfiers?
Correct Answer
Hygiene factors
Your Answer
Hygiene factors

Select The Blank
Question
The informal system of communication network system in an organization is known as ________.
Correct Answer
Grapevine
Your Answer
Grapevine

Multiple Choice Multiple Answer
Question
Mr. Jay sets up a task force to improve communication effectiveness within his organization. What factors should be considered by the task force to achieve effective communication?
Correct Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy
Your Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy

Select The Blank
Question
One of the factors causing decrement in work is ________.
Correct Answer
fatigue
Your Answer
fatigue

True/False
Question
A highly successful scientist may fall in the category of the demotivated people.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Intelligence and boredom have a positive and direct-
Correct Answer
co-relationship
Your Answer
co-relationship

Multiple Choice Multiple Answer
Question
Organizational socialization includes
Correct Answer
Developing competencies , Developing organizational values , Developing social and working relationship
Your Answer
Developing competencies , Developing organizational values , Developing social and working relationship

Multiple Choice Multiple Answer
Question
Elimination of boredom is necessary
Correct Answer
to retain interest in work , to increase efficiency , to stabilize productivity
Your Answer
to retain interest in work , to increase efficiency , to stabilize productivity

True/False
Question
Once the team reaches the performing stage, the team members become familiar with each other.
Correct Answer
False
Your Answer
True

Select The Blank
Question
The ________ teams are concerned with rotating tasks and assignments amongst its members.
Correct Answer
Self-managed
Your Answer
Self-managed

True/False
Question
Promotion is recognition of one's capabilities to shoulder higher responsibilities.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Sources of personality difference related to two important factors. These are
Correct Answer
Heredity , Family
Your Answer
Culture , Family

Select The Blank
Question
________ is caused because of the modern life and anxiety to cope with them.
Correct Answer
Distress
Your Answer
Hypo stress

Multiple Choice Multiple Answer
Question
Select the needs which are discussed by the need hierarch theory.
Correct Answer
Physiological needs , Security needs , Self realization needs
Your Answer
Physiological needs , Security needs , Self realization needs

Multiple Choice Multiple Answer
Question
Mismatch between personality and organization may lead to
Correct Answer
Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction
Your Answer
Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction

Multiple Choice Multiple Answer
Question
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.
Your Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.

Multiple Choice Multiple Answer
Question
Indicate the developmental stages that the teams are required to go through.
Correct Answer
Forming , Storming , Norming
Your Answer
Forming , Storming , Norming

Multiple Choice Multiple Answer
Question
Situation where individual differences are unimportant
Correct Answer
Earthquake , Drought , Flood
Your Answer
Earthquake , Drought , Flood

Multiple Choice Multiple Answer
Question
In organizational context, employees have attitudes related to
Correct Answer
Prestige of department , Job security
Your Answer
Productivity , Prestige of department , Job security

Multiple Choice Multiple Answer
Question
What are the principles of job enlargement?
Correct Answer
Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments
Your Answer
Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments

Multiple Choice Multiple Answer
Question
State the various functions of communication.
Correct Answer
Control , Motivation , Information
Your Answer
Control , Motivation , Information

True/False
Question
Cross-functional teams are often less effective in situations that require adaptabilityand speed.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Fred Luthans
Human relations
Human relations
Frederick Taylor
Scientific management
Scientific management
Hugo Munsteberg
Industrial accidents
Industrial accidents
Waller Dill Scot
Industrial psychology
Industrial psychology

Select The Blank
Question
The work motivation approaches can be broadly classified as content and ________ theories.
Correct Answer
Process
Your Answer
Process

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Autocratic
Your Answer
Autocratic

True/False
Question
Organizational culture exists on different levels which differ in terms of visibility and resistance to change.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Productivity is increased ________ with the help of music.
Correct Answer
indirectly
Your Answer
indirectly

Match The Following
Question
Correct Answer
Your Answer
Wagner Act
Labour movement
Labour movement
Scientific Management movement
Wage payment plans
Wage payment plans
Hawthorne Experiments
Human relations
Human relations
Hugo Munsteberg
Psychology and industrial efficiency
Psychology and industrial efficiency

Select The Blank
Question
Organizations show hierarchy of________.
Correct Answer
authority
Your Answer
employees

True/False
Question
Morale is a static phenomenon.
Correct Answer
False
Your Answer
True

True/False
Question
So as to cope with stress effectively, it is necessary to have a health body.
Correct Answer
True
Your Answer
True

Select The Blank
Question
The ________ stressors relate to the personal health and family life of an individual.
Correct Answer
Personal
Your Answer
Personal

Multiple Choice Multiple Answer
Question
State the needs as stated by Abraham Maslow in his theory.
Correct Answer
Domination , Gratification , Activation
Your Answer
Domination , Gratification , Activation

True/False
Question
Effective communication can be seen as the foundation of modern organizations.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ communication is useful for flatter organizational structure.
Correct Answer
Lateral
Your Answer
Lateral

Select The Blank
Question
The ________ skills relate to a person's knowledge and ability in any organizational functional area.
Correct Answer
Technical
Your Answer
Conceptual

True/False
Question
There exist some organizational stressors which relate to its structure and climate.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The esteem needs manifest itself in which of the following forms.
Correct Answer
Need for status , Need for power , Need for recognition
Your Answer
Need for status , Need for power , Need for recognition

Select The Blank
Question
A ________ person has a cause and an ideology to fight for achieving the set goal.
Correct Answer
Self-actualized
Your Answer
Self-actualized

Multiple Choice Single Answer
Question
From the following which is classified as a hygiene factor according to Herzberg's theory of motivation.
Correct Answer
Salary
Your Answer
Salary

Multiple Choice Single Answer
Question
Anand is the new CEO of ABC Ltd. Whatever suggestions or recommendations are given by his subordinate managers, all are rejected by Anand. What sort of role is being portrayed by Anand?
Correct Answer
Negativist
Your Answer
Dominator

Multiple Choice Single Answer
Question
The stage which relates to development of decision making abilities, interpersonal and technical competencies is known as :
Correct Answer
Storming
Your Answer
Storming

Multiple Choice Single Answer
Question
Jyoti is working for the last 5 years with SOS Bros. She is the area sales manager. In spite of a hectic lifestyle Jyoti bears a pleasant temperament. She is not a stress prone individual.
Correct Answer
Type B
Your Answer
Type B

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