Business Communication - 12

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Single Answer
Question The most effective way of communication
Correct Answer Written
Your Answer Written

Multiple Choice Single Answer
Question It can be used as legal record which may be used in the court of law
Correct Answer Written communication
Your Answer Written communication

Multiple Choice Single Answer
Question Barrier for written communication can be
Correct Answer Language
Your Answer Language

Multiple Choice Single Answer
Question These are permanent records for business
Correct Answer Business letters
Your Answer Business letters

Multiple Choice Single Answer
Question It is very useful in collecting dues from customers
Correct Answer Business letters
Your Answer Business letters

Multiple Choice Single Answer
Question This number can be used in further correspondence for ready reference.
Correct Answer Outward
Your Answer Outward

Multiple Choice Multiple Answer
Question The Head address includes
Correct Answer Tel no. , Name of organization
Your Answer Tel no. , Name of organization

Match The Following
Question Correct Answer Your Answer
Subject Objective of letter Objective of letter
Salutation greeting greeting
Post Script Post Scriptum Post Scriptum
Memorandum Memo Memo
Proposals Invited Invited

Match The Following
Question Correct Answer Your Answer
Letter Written Written
Record Kept Kept
Notice Issued Issued
Written Communication One – way process One – way process
Website World Wide Web World Wide Web World Wide Web World Wide Web World Wide Web World Wide Web

Multiple Choice Single Answer
Question Communication is an art of
Correct Answer Imparting information
Your Answer Imparting information

Multiple Choice Single Answer
Question Various body movements supplement it
Correct Answer Talking
Your Answer Talking

Multiple Choice Multiple Answer
Question The different kinds of formal communications are
Correct Answer Downwarda , Upward , Horizontal
Your Answer Downwarda , Upward , Horizontal

Multiple Choice Multiple Answer
Question Some of the functions of informal communication are
Correct Answer Supplementing , Contradicting , Confirming
Your Answer Supplementing , Contradicting , Confirming

Multiple Choice Single Answer
Question When we cross our legs or fold our arms across our chest while we talk, would indicate that
Correct Answer Closing off communication
Your Answer Closing off communication

Multiple Choice Multiple Answer
Question A head bent low depending on situation would mean
Correct Answer Modesty , Politeness , Diffidence
Your Answer Modesty , Politeness , Diffidence

Multiple Choice Single Answer
Question If a group decision is required in a meeting then the conclusion will be
Correct Answer Group vote
Your Answer Group vote

Multiple Choice Multiple Answer
Question A person without vision sees
Correct Answer what is immediate , what is convenient
Your Answer what is immediate , what is convenient , has foresight

True/False
Question The successful person is one who knows how to get what he wants
Correct Answer False
Your Answer True

True/False
Question Delegation is the special ability to recognize your won special ability and limitations
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Some of the strategies to prevent stress from becoming distress are
Correct Answer Develop proper perspective , Work in areas of strength , Avoid rat race
Your Answer Develop proper perspective , Work in areas of strength , Avoid rat race

True/False
Question Everybody experiences stress sometime or the other
Correct Answer True
Your Answer True

True/False
Question All types of people react similarly to stress
Correct Answer False
Your Answer False

True/False
Question In the alarm stage your body repairs any damage caused by stress
Correct Answer False
Your Answer False

True/False
Question In the resistance stage your body prepares for the stressor and prepares to fight or flight
Correct Answer False
Your Answer False

True/False
Question Stress most often results from the way you think about the things you are doing and that are happening to you
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question This always makes communication harder not easier
Correct Answer Getting angry
Your Answer Getting angry

Multiple Choice Multiple Answer
Question A person tend to break another persons trust when
Correct Answer The person is inconsistent , When his words and actions do not match , When he loses credibility
Your Answer The person is inconsistent , When his words and actions do not match

Multiple Choice Multiple Answer
Question The beginning of the presentation would contain
Correct Answer Introductory remarks , Reason for presentation
Your Answer Introductory remarks , Summary , Reason for presentation

Multiple Choice Single Answer
Question Agreement
Correct Answer All of above
Your Answer All of above

True/False
Question The speaker need not explain the visual aid to the audience
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Communication is the art of transmitting
Correct Answer Information , Ideas , Attitudes
Your Answer Information

Multiple Choice Single Answer
Question Receiver
Correct Answer Person who notices and interprets the message
Your Answer Person who notices and interprets the message

Multiple Choice Single Answer
Question Public relation is maintained within the organization by printing
Correct Answer House journals
Your Answer House journals

Multiple Choice Single Answer
Question Outward Number
Correct Answer Options b and c
Your Answer Specific number used on letters for further reference

Multiple Choice Single Answer
Question Subject
Correct Answer This conveys the objectives of the letter at a glance
Your Answer This conveys the objectives of the letter at a glance

Multiple Choice Multiple Answer
Question The language used in the minutes should not be
Correct Answer In abbreviation , Technical
Your Answer In abbreviation , Technical

Select The Blank
Question Now a days ________ is always a ________ process involving transmission and reaction
Correct Answer communication
Your Answer communication
Correct Answer two way
Your Answer two way

Select The Blank
Question Another advantage of ________ communication is the control it gives the ________.
Correct Answer face-to-face
Your Answer face-to-face
Correct Answer speaker
Your Answer speaker

Select The Blank
Question ________ listener pays attention not only to the ________ meaning of the words but tries to probe the feeling and emotions of the speaker.
Correct Answer Emphatic
Your Answer Emphatic
Correct Answer surface
Your Answer surface

Select The Blank
Question ________ is the index of the ________
Correct Answer Face
Your Answer Face
Correct Answer heart
Your Answer heart

Select The Blank
Question By invited it means that the awarding ________ announces to interested parties that it will make an award and it is soliciting ________.
Correct Answer organization
Your Answer proposal
Correct Answer proposal
Your Answer

Select The Blank
Question A ________ should dare to do what he has decided to do and do it with ________ and pride
Correct Answer manager
Your Answer manager
Correct Answer confidence
Your Answer confidence

Select The Blank
Question You cannot ________ your dream and keep all your ________ open
Correct Answer pursue
Your Answer pursue
Correct Answer options
Your Answer options

Select The Blank
Question When you work in ________ of time, it builds momentum and you are able to accomplish more work in a ________ period of time.
Correct Answer blocks
Your Answer blocks
Correct Answer shorter
Your Answer shorter

Select The Blank
Question In a relationship it is better to build bridges of ________ and not higher barriers of ________.
Correct Answer understanding
Your Answer understanding
Correct Answer misunderstanding
Your Answer misunderstanding

Select The Blank
Question The ________ of a person to achieve his goals and to carry out his vision is largely ________ on the people around him.
Correct Answer ability
Your Answer ability
Correct Answer dependent
Your Answer dependent

True/False
Question Rivalry is one of the major reasons that discourage horizontal communication
Correct Answer True
Your Answer True