Organizational Development - 9

Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model

True/False
Question
Consulting firms handle variety of issues and clients, making external consultants unavailable on a daily basis to organizational problems.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The total Quality improvement model provides an approach, for organizational change, and involves :-
Correct Answer
Four major phases
Your Answer
Four major phases

True/False
Question
Organisational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For reducing the cost, and improving quality of product and services
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager

Multiple Choice Single Answer
Question
While describing the individual roles, the " role " is called as :-
Correct Answer
Focal Role
Your Answer
Focal Role

Multiple Choice Single Answer
Question
Very often the performance of the individual in the group is affected due to :-
Correct Answer
Due to lack of clarity of the roles and what it demands from the role incumbents
Your Answer
Due to lack of clarity of the roles and what it demands from the role incumbents

Multiple Choice Single Answer
Question
The initial interest of the managers for the Organisational Development efforts is introduced, through, personal attendance at:-
Correct Answer
T Group laboratory
Your Answer
T Group laboratory

Select The Blank
Question
The ________ theory has been emphasized in OD.
Correct Answer
Open system
Your Answer
Open system

Multiple Choice Single Answer
Question
People in the organisation should be treated as,
Correct Answer
Important resource
Your Answer
Important resource

Multiple Choice Single Answer
Question
The name of the Japanese professor from Tokyo University, who added the notion of small groups formed to address the problems in their work areas, is :-
Correct Answer
Kaoru Ishikawa
Your Answer
Kaoru Ishikawa

Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work

Select The Blank
Question
One of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate competition.
Correct Answer
Effective organisation
Your Answer
Effective organisation

Select The Blank
Question
Diagnostic activities mainly are for________.
Correct Answer
Finding the facts of the case
Your Answer
Finding the facts of the case

Select The Blank
Question
Management should ________ at the right depth.
Correct Answer
Intervene
Your Answer
Intervene

True/False
Question
Change agents need not have any special skills to deal with human aspects.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

Select The Blank
Question
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More economical

True/False
Question
Most people always take criticism well in a constructive way.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects

Multiple Choice Single Answer
Question
Socio- metric approach in OD intervention focus on :-
Correct Answer
Interrelationship between groups
Your Answer
Interrelationship between groups

Multiple Choice Single Answer
Question
During the course of the Organisational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development

Select The Blank
Question
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency

True/False
Question
As a consequence to the OD Seminar, it is useful to devote time for follow up actions to be taken as part of the seminar.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved

Multiple Choice Single Answer
Question
For an Interdependency Intervention, in a group of Ten people, in order to interview others, how many individuals member of the team, each member would be required to do meet :-
Correct Answer
Nine Members
Your Answer
Nine Members

Multiple Choice Multiple Answer
Question
The organizational level analysis could include information on :-
Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization

True/False
Question
The structure addresses as to how the organization assigns the tasks to the workers.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The initial interest of the managers for the Organizational Development efforts is introduced, through, personal attendance at :-
Correct Answer
T Group laboratory
Your Answer
T Group laboratory

Multiple Choice Multiple Answer
Question
During any discussion within the group, it :-
Correct Answer
Continues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track
Your Answer
Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track

Multiple Choice Single Answer
Question
The concept that, managers generally use three types of tactics to accomplish their goals, was put forward by :-
Correct Answer
Schein
Your Answer
Schein

Select The Blank
Question
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach

Multiple Choice Multiple Answer
Question
Some of the changes in the performance due to OD, were seen in the areas of :-
Correct Answer
Improved quality level of the services , Increase in profit levels , Improved quality level of the products
Your Answer
Improved quality level of the products , Improved quality level of the services , Increase in profit levels

Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations

True/False
Question
The aspect of reward, deals with the incentives organization provides to it's employees and how they feel about it.
Correct Answer
True
Your Answer
True

True/False
Question
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Concern for people refers to ________ concern of others.
Correct Answer
Consideration of social and interpersonal
Your Answer
Consideration of social and interpersonal

True/False
Question
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
In an organisation, when it was perceived that the survival of the organisation is threatened, and the success of OD was doubted as :-
Correct Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
Your Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy

Select The Blank
Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention

Multiple Choice Multiple Answer
Question
Various types of behaviors observed under, responsibility charting are :-
Correct Answer
Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform

Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model

Multiple Choice Multiple Answer
Question
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality

Multiple Choice Multiple Answer
Question
When the strategies to change the use of HR resources, has to be done, it may involve :-
Correct Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Hiring external consultants,
For short term may be more economical
For short term may be more economical
The diagnosis process examines the extent
To which the work environment is amenable
To which the work environment is amenable
Change agents could be
Consultants hired by the organizations
Consultants hired by the organizations
Whenever a person is a part of group,
He is likely to develop friendships and rivalries
He is likely to develop friendships and rivalries

Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Data based , Problem solving , Scientific method of enquiry