Business Communication - 2

Multiple Choice Multiple Answer
Question
What is B2C?
Correct Answer
Business to consumer , It is an internet domain , It is useful for products and services when shopper's aim is convenience and buyer's aim need information about product features and prices
Your Answer
Business to consumer , It is an internet domain , It is useful for products and services when shopper's aim is convenience and buyer's aim need information about product features and prices

Select The Blank
Question
In the body of the message________ paragraph attracts the attention of the reader.
Correct Answer
Opening
Your Answer
Opening

Multiple Choice Multiple Answer
Question
Objectives of Communication are
Correct Answer
Information , Motivation , Education
Your Answer
Information , Motivation , Education

Multiple Choice Single Answer
Question
It is the most important part of any letter
Correct Answer
Body
Your Answer
Body

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
All of above

True/False
Question
Snap reaction is a type of physical barrier
Correct Answer
False
Your Answer
False


Multiple Choice Multiple Answer
Question
Treat everyone as important and
Correct Answer
Do not underestimate them , Understand them
Your Answer
Do not underestimate them , Understand them , Complain about them

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

True/False
Question
House journals are a type of oral communication.
Correct Answer
False
Your Answer
False

True/False
Question
Poor eyes limit your deeds.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Written Communication
Non- Direct communication
legal evidence
Business letter
legal evidence
Non- Direct communication
Outward Number
Further reference
Further reference






True/False
Question
Memorandums cannot be structured in email system.
Correct Answer
False
Your Answer
False

True/False
Question
Visual aids are used to emphasize the most vital points of the presentation
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is an example of psychological noise
Correct Answer
Egotism
Your Answer
Illness

True/False
Question
Management can function smoothly without Communication
Correct Answer
False
Your Answer
False

True/False
Question
By trying to identify potential problems at the onset, it becomes possible to prevent many more in near future
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The various occasions of presentations are
Correct Answer
Training session , Conference , Presenation of new business plans
Your Answer
Training session , Conference , Presenation of new business plans
Select The Blank
Question
________ means that the future must be seen and communicated to the team
Correct Answer
Vision
Your Answer
Vision

Multiple Choice Single Answer
Question
What should be the place of inside address in the layout of the letter?
Correct Answer
Below the outward number
Your Answer
Below the outward number

Multiple Choice Single Answer
Question
The beginning of a presentation has
Correct Answer
Outline of the presentation
Your Answer
Main body of presentation is broken into points

Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent
Your Answer
Distressed , Uninterested , Indifferent
Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language

Select The Blank
Question
A transparency should have________lines
Correct Answer
25-30
Your Answer
25-30
Match The Following
Question
Correct Answer
Your Answer
Motivation
and communication are two sides of the same coin
and communication are two sides of the same coin
Physical noise
The external sounds that distract the comunicator
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
helps to complete the communication cycle
Multiple Choice Single Answer
Question
It is very useful in collecting dues from customers
Correct Answer
Business letters
Your Answer
Business letters

Multiple Choice Single Answer
Question
This number can be used in further correspondence for ready reference.
Correct Answer
Outward
Your Answer
Outward

Select The Blank
Question
Normally ________ address is written under the outward number.
Correct Answer
Inside
Your Answer
Inside

Select The Blank
Question
Whatever we feel deep within ourselves is immediately reflected in the ________
Correct Answer
Face
Your Answer
Face

Multiple Choice Single Answer
Question
A high score in Commitment to Continuous Self-Development indicates
Correct Answer
You are open to learning
Your Answer
You are analytical

Select The Blank
Question
Examples of environmental stress is ________
Correct Answer
Humidity
Your Answer
Humidity
True/False
Question
Manager communicates the vision of the company to his team mates
Correct Answer
True
Your Answer
True
Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer
Outward
Your Answer
Outward

Multiple Choice Multiple Answer
Question
What is B2B?
Correct Answer
Activities conducted on this are higher than B2C by 15-20 times , It is business to business , It is an internet domain
Your Answer
Activities conducted on this are higher than B2C by 15-20 times , It is business to business , It is an internet domain

Select The Blank
Question
Due to effective ________ the manager comes to know the hidden ability of his subordinates
Correct Answer
Communication
Your Answer
Communication

True/False
Question
Telesales is generating and qualifying new leads for closure by another sales channel.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
It makes communication easier
Correct Answer
Being friendly
Your Answer
Being friendly

Multiple Choice Single Answer
Question
Getting rid of non-essential task is one of the keys to
Correct Answer
Effective time management
Your Answer
Effective time management
Multiple Choice Multiple Answer
Question
The areas which help you to develop a mindset are
Correct Answer
Crystallize thinking , Develop sincere desire , Confidence
Your Answer
Crystallize thinking , Develop sincere desire , Confidence
Multiple Choice Single Answer
Question
An affective tool of motivation is
Correct Answer
Communication
Your Answer
Communication

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Direct Communication

Multiple Choice Single Answer
Question
If a person taps his feet/foot it would mean
Correct Answer
Impatience
Your Answer
Impatience

Multiple Choice Single Answer
Question
Memorandums are usually initiated by
Correct Answer
Writer
Your Answer
Company head

Select The Blank
Question
________ are the greatest time waster for executives
Correct Answer
Interruptions
Your Answer
Interruptions

Multiple Choice Multiple Answer
Question
One is not able to time due to
Correct Answer
Lack of discipline , Negative attitude
Your Answer
Lack of motivation , Lack of discipline , Negative attitude
Multiple Choice Multiple Answer
Question
What is an attitude of Allness ?
Correct Answer
Sophisticated role , Snap reactions , Fear
Your Answer
Sophisticated role , Snap reactions , Fear

Multiple Choice Single Answer
Question
Message in a communication should be
Correct Answer
Brief
Your Answer
Brief

Multiple Choice Single Answer
Question
Prescience means
Correct Answer
Knowledge about the future
Your Answer
Knowledge of events within the company