Monday, May 10, 2010

Business Process Reengineering - 22

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

 
 Select The Blank
  Question  
Print Media Clippings are produced by ________
  Correct Answer  
Media Partners
  Your Answer  
Media Partners

 
 Match The Following
Question
Correct Answer
Your Answer

Controlling
Evaluating performance
Evaluating performance

Planning
Establishing organisational goals
Establishing organisational goals

Organising
Acquiring human resources
Acquiring human resources

Leading
Motivating & managing employees
Motivating & managing employees


 
 Select The Blank
  Question  
Co-ordinating between tasks and process is the ________ impact of IT on
process innovation.
  Correct Answer  
Integrative
  Your Answer  
Integrative

 
 Multiple Choice Single Answer
  Question  
Providing repositories of common information on product designs is an IT
application in the area supporting :-
  Correct Answer  
Order fulfillment process
  Your Answer  
Product development process

 
 Multiple Choice Single Answer
  Question  
From a process view point, highest priority in an organization is given to :
  Correct Answer  
Satisfaction of customer
  Your Answer  
Satisfaction of customer

 
 Select The Blank
  Question  
RFP is ________.
  Correct Answer  
Request For Proposal
  Your Answer  
Request For Proposal

 
 Match The Following
Question
Correct Answer
Your Answer

Video
For tele-conferencing
For tele-conferencing

Instant messaging
For real time exchange of notes & messages
For real time exchange of notes & messages

Chat
Used to conduct toll-free conversation
Used to conduct toll-free conversation

Bulletin Board
Used to post notices
Used to post notices


 
 Multiple Choice Multiple Answer
  Question  
A complex business process can be viewed in terms of :-
  Correct Answer  
Function , Data , Organization
  Your Answer  
Warehouse , Function , Data

 
 Multiple Choice Multiple Answer
  Question  
Areas of Productivity Increase are :-
  Correct Answer  
Quality , Rejection Level , Quantity
  Your Answer  
Quality , IT , Quantity

 
 True/False
  Question  
Values and beliefs are cultural attributes of an organization.
  Correct Answer  
True
  Your Answer  
True

 
 True/False
  Question  
The banks efforts for technology upgradation should precede the business
re-engineering.
  Correct Answer  
False
  Your Answer  
True

 
 Select The Blank
  Question  
________ provides a means of measuring the effectiveness of a process a
product with respect to stakeholder interest.
  Correct Answer  
FFP
  Your Answer  
CTS

 
 True/False
  Question  
The Business Re-engineering project does not require a new culture.
  Correct Answer  
False
  Your Answer  
False

 
 Multiple Choice Single Answer
  Question  
MIS stands for :-
  Correct Answer  
Management Information System
  Your Answer  
Management Information System

 
 Multiple Choice Single Answer
  Question  
BPR is rethinking of the business processes to improve the speed, quality &
output of :-
  Correct Answer  
Product or Services
  Your Answer  
Product or Services

 
 True/False
  Question  
The skeptic demonstrates a similar behaviour to the critic.
  Correct Answer  
True
  Your Answer  
True

 
 Multiple Choice Multiple Answer
  Question  
Various Types of Risks are :-
  Correct Answer  
Technical , Financial , Functional
  Your Answer  
Technical , Financial , Functional

 
 True/False
  Question  
A mission statement defines the future direction of the organization.
  Correct Answer  
False
  Your Answer  
True

 
 Multiple Choice Single Answer
  Question  
People confront the project or the project gradually loses commitment by
upper management is termed as :-
  Correct Answer  
Political Risk
  Your Answer  
Political Risk

 
 True/False
  Question  
Background section of business systems planning study report explain the
objectives of the study and the methods used.
  Correct Answer  
True
  Your Answer  
True

 
 True/False
  Question  
Empowered employees can take decisions with speed.
  Correct Answer  
True
  Your Answer  
True

 
 Multiple Choice Single Answer
  Question  
Process orientation means :-
  Correct Answer  
Organizing companies around their processes
  Your Answer  
Organizing companies around their processes

 
 Multiple Choice Single Answer
  Question  
Delivery of product & services is :-
  Correct Answer  
Customer facing process
  Your Answer  
Customer facing process

 
 Select The Blank
  Question  
________ quantity the response and cycle time characteristics of a process.
  Correct Answer  
PTM
  Your Answer  
PTM

 
 Multiple Choice Single Answer
  Question  
In a continuous process improvement mode 4th step is
  Correct Answer  
Measure the performance
  Your Answer  
Measure the performance

 
 Select The Blank
  Question  
The process of ordering from a supplier is called as ________ process.
  Correct Answer  
Interorganised
  Your Answer  
Interorganised

 
 Multiple Choice Multiple Answer
  Question  
These are the Roles suggested for Consultant :-
  Correct Answer  
Role A , Role B , Role C
  Your Answer  
Role A , Role B , Role C

 
 Multiple Choice Single Answer
  Question  
Incremental change in the process is:-
  Correct Answer  
Process Simplification
  Your Answer  
Continuous improvement

 
 Select The Blank
  Question  
Organization has to satisfy ________ for its survival.
  Correct Answer  
External customer
  Your Answer  
External customer

 
 Select The Blank
  Question  
________ BPR methodology has a source as consultant with academic
background.
  Correct Answer  
Hammer/Champy
  Your Answer  
Hammer/Champy

 
 Multiple Choice Single Answer
  Question  
Narasimham Committee for restructuring was set up to deal with the issue of
:-
  Correct Answer  
Technology Upgradation
  Your Answer  
Manpower Upgradation

 
 Multiple Choice Multiple Answer
  Question  
Guidelines for Business transformation are :-
  Correct Answer  
Map the current state of the organization & its business processes , Chart
out the desired goals , Develop high level process specifications
  Your Answer  
Map the current state of the organization & its business processes , Chart
out the desired goals , Make the Vendor comparison

 
 True/False
  Question  
Values and beliefs are to be articulated to withstand in the adversity.
  Correct Answer  
False
  Your Answer  
True

 
 True/False
  Question  
Financial integration implies that each of the participants has a financial
stake in operations of other participants.
  Correct Answer  
True
  Your Answer  
True

 
 Multiple Choice Single Answer
  Question  
On which point there is similarity between re-engineering and continuous
improvement?
  Correct Answer  
Time management
  Your Answer  
Time management

 
 Multiple Choice Single Answer
  Question  
A Major Principle & Tactics for Reconfiguring around Processes was :-
  Correct Answer  
Orchestrate
  Your Answer  
Orchestrate

 
 Multiple Choice Multiple Answer
  Question  
ERP can be made effective by :-
  Correct Answer  
Performance assessment , Documentation , Training
  Your Answer  
Store Management , Performance assessment , Documentation

 
 Multiple Choice Multiple Answer
  Question  
Pitfalls of ERP implementation are :-
  Correct Answer  
Longer Implementation Times , Communication Gap , Inability to support
continuous improvement & change management
  Your Answer  
Longer Implementation Times , Communication Gap , Inability to support
continuous improvement & change management

 
 Multiple Choice Multiple Answer
  Question  
When mission, customer base and the environment are properly considered,
strategic planning produces a plan which contains/make great stride forward
:-
  Correct Answer  
A vision to guide decision making , Situation analysis used to develop
annual business plan , Break through objectives
  Your Answer  
A vision to guide decision making , Situation analysis used to develop
annual business plan , Break through objectives

 
 Multiple Choice Single Answer
  Question  
Who identify the manner in which the organisation will carry out mission?
  Correct Answer  
Value and beliefs
  Your Answer  
Rules and regulations

 
 Select The Blank
  Question  
Presently maximum market of ERP is captured by ________.
  Correct Answer  
SAP
  Your Answer  
SAP

 
 Select The Blank
  Question  
BPR Stalward is ________.
  Correct Answer  
Dr. Juran
  Your Answer  
Narasimha

 
 Multiple Choice Multiple Answer
  Question  
The techniques used for understanding the current process are :-
  Correct Answer  
Flow chart techniques , Fish bone diagram , Quality function deployment
technique
  Your Answer  
Flow chart techniques , Fish bone diagram , Quality function deployment
technique

 
 Multiple Choice Single Answer
  Question  
Who are located within the organisation?
  Correct Answer  
Internal customers
  Your Answer  
Internal customers

 
 Select The Blank
  Question  
QMS means Quality Management ________.
  Correct Answer  
System
  Your Answer  
System

 
 True/False
  Question  
Systems are composed of inter related and inter dependent sub systems.
  Correct Answer  
True
  Your Answer  
True

 
 Multiple Choice Single Answer
  Question  
Raw materials, finished goods, WIP, spares etc. flow from vendor to customer
is called as :-
  Correct Answer  
Value Flow
  Your Answer  
Cash Flow

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