Techniques for Operations Efficiency - 12

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


True/False
Question Performance benchmarking does not involves comparison of financial ratios at the aggregate level.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question Setup time includes :-
Correct Answer Internal setup time & External setup time
Your Answer Internal setup time & External setup time


Multiple Choice Single Answer
Question Participants of the groups for quality circles should be decided by :-
Correct Answer Employees coming together by their own enthusiasm
Your Answer Employees coming together by their own enthusiasm


Multiple Choice Single Answer
Question Check sheet are also used as :-
Correct Answer Data gathering & interpretation tool
Your Answer Data gathering & interpretation tool


Multiple Choice Single Answer
Question SMED means :-
Correct Answer Single minute exchange of dies
Your Answer Single minute exchange of dies


Match The Following
Question Correct Answer Your Answer

Productivity performance measurement Turnover employee Cost of quality

Financial performance measurement Sales of the months Sales of the months

Customer satisfaction measurement Customer complaints per period Customer complaints per period

Staff attitude measurement Employee satisfaction index Employee satisfaction index

Select The Blank
Question ________ is an effect due to the muda of defect.
Correct Answer Wear & tear of parts while disassembling
Your Answer Poor production planning & control


Select The Blank
Question If some defective parts are discovered by the subsequent process they should be returned to the ________ to prevent reoccurrence.
Correct Answer Preceding process
Your Answer Return to stores


Multiple Choice Multiple Answer
Question The results oriented efforts of the quality circle should also include :-
Correct Answer Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer Efforts to avoid the problem permanently , Publication or advertisement of your contribution , Attacking the real root causes & all possibilities


Match The Following
Question Correct Answer Your Answer

Parato diagram always indicates Magnitude of defects Philosophy of 20% of the activity causes 80% of the effect

Parato analysis underlines & operates on Philosophy of "vital few:trivial many" Philosophy of "vital few:trivial many"

Parato analysis is technique of identifying vital causes by Arranging data according to the descending order of their frequency of occurrence Arranging data according to the descending order of their frequency of occurrence

Parato diagram is a Bar graph with height or value drawn by Arranging data in descending order Magnitude of defects

Multiple Choice Multiple Answer
Question Few steps in construction in Radar chart are :-
Correct Answer Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre
Your Answer Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre


Select The Blank
Question 5 S audit result is discussed in ________ meeting.
Correct Answer Monthly
Your Answer Monthly


True/False
Question Fishbone analysis is used both in analysis & planning.
Correct Answer True
Your Answer False


Multiple Choice Single Answer
Question One Green Belt may head a team of :-
Correct Answer 20 employees
Your Answer 20 employees


Multiple Choice Multiple Answer
Question Role of champions are :-
Correct Answer Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer Monitor progress of six sigma projects , Approve six sigma projects , Remove road block in the path of six sigma implementation


Multiple Choice Multiple Answer
Question To draw control charts, sample must be representative of homogeneous segment of production for which :-
Correct Answer The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Your Answer The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch


Multiple Choice Single Answer
Question Failure mode and effect analysis (FMEA) establish
Correct Answer Process failure and minimize frequency
Your Answer Process failure and minimize frequency


Multiple Choice Multiple Answer
Question What are the steps in deciding the benchmarking partner?
Correct Answer Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners
Your Answer Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners


Multiple Choice Single Answer
Question One Master Black Belt may head a team of :-
Correct Answer 15-20 Black Belts
Your Answer 15-20 Black Belts


Multiple Choice Single Answer
Question Competitive benchmarking involves identifying key competitive product, services or processes & comparing with those of :-
Correct Answer Main competitor
Your Answer Main competitor


Multiple Choice Single Answer
Question Implication of Quality problem is:-
Correct Answer Gap in performance
Your Answer Gap in performance


Select The Blank
Question Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.
Correct Answer c-chart
Your Answer c-chart


True/False
Question Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Check sheet is easy to use because it is :-
Correct Answer Simplest tool
Your Answer Simplest tool


Multiple Choice Single Answer
Question Benchmarking helps to identify the gap between the current performance of the organization and the :-
Correct Answer Performance of the best organization
Your Answer Performance of the best organization


True/False
Question Flow chart is pictorial representation of the steps in production control.
Correct Answer False
Your Answer True


Multiple Choice Multiple Answer
Question Breakdown problem may be stratified by :-
Correct Answer Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer Sections , Machines , Type of breakdown (e.g mech. Or electrical)


Select The Blank
Question A control chart to exhibit counted data on number of defect is called ________.
Correct Answer c-chart
Your Answer c-chart


Select The Blank
Question Procedure for implementation of TPM consists of ________ numbers of steps.
Correct Answer 12
Your Answer 8


Select The Blank
Question Capability index Cp = ________
Correct Answer Specification width/process width
Your Answer Specification width/process width


Multiple Choice Single Answer
Question Pareto's analysis underlines & operates philosophy of :-
Correct Answer Vital few = trivial many
Your Answer Vital few = trivial many


True/False
Question Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question To reduce clamping & declamping time, following actions are desirable :-
Correct Answer Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device
Your Answer Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device


Select The Blank
Question Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer Information
Your Answer Information


Multiple Choice Multiple Answer
Question TQM can never flourish if the staff are:-
Correct Answer Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses
Your Answer Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses


True/False
Question In bar graph each bar is of same height.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question During SMED implementation, primary study consists of :-
Correct Answer Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis


True/False
Question Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Types of Poka-Yoke are :-
Correct Answer Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer Prevention type Poka-Yoke , Detection type Poka-Yoke


Multiple Choice Single Answer
Question Quality problem solving tool is used to :-
Correct Answer Improve quality
Your Answer Save time


True/False
Question Along with problem solving tools experience and judgment is also used.
Correct Answer True
Your Answer False


Select The Blank
Question JIT advocates the philosophy at elimination of waste from system which occurs due to ________.
Correct Answer Over Production
Your Answer Over Production


True/False
Question Without measuring initial performance, target can't be set.
Correct Answer True
Your Answer False


Multiple Choice Multiple Answer
Question An erratic patterns falling above & below the control limits indicates :-
Correct Answer Defect in materials , Frequent adjustment of machines , Poorly trained operators
Your Answer Defect in materials , Frequent adjustment of machines , Poorly trained operators


True/False
Question Sample size for the construction of p-chart are larger than X bar-R chart.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits , A bird's eye view of the variation


Multiple Choice Single Answer
Question Productivity improves by :-
Correct Answer Voluntary participants of everyone
Your Answer Voluntary participants of everyone

Techniques for Operations Efficiency - 11

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Select The Blank
Question ________ is management skill.
Correct Answer Delegation
Your Answer Delegation


Multiple Choice Multiple Answer
Question While preparing scatter diagram following precautions are to be taken :-
Correct Answer Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance
Your Answer Data should be properly stratified & should be collected for full range


True/False
Question In cellular manufacturing system cell may consist of a single machine or more than one machine arranged in line.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Check sheet is easy to use because it is :-
Correct Answer Simplest tool
Your Answer Simplest tool


True/False
Question Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Histogram always indicates :-
Correct Answer Only height
Your Answer Only height


Multiple Choice Single Answer
Question Flow charts are drawn to document a process by charting the task performed and :-
Correct Answer The sequence in which tasks are performed
Your Answer The sequence in which tasks are performed


Multiple Choice Multiple Answer
Question Best practices for standardization in implementing Seiketsu are :-
Correct Answer Create as many visual control systems as possible , Use colour code system for easy control , Fix one colour (e.g. Red) for danger zones/out of controls
Your Answer Create as many visual control systems as possible , Use colour code system for easy control , Display warning notices


Multiple Choice Single Answer
Question Empowerment means making best use of the firm's most valuable resource, namely:-
Correct Answer Human
Your Answer Human


Multiple Choice Multiple Answer
Question Process can be made capable by :-
Correct Answer Examine possibility of relaxing specification , Reducing process variability , Bringing target & average to fall at the same point
Your Answer Reducing process variability , Bringing target & average to fall at the same point , Examine possibility of relaxing specification


Multiple Choice Multiple Answer
Question Role of champions are :-
Correct Answer Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects


Multiple Choice Single Answer
Question A workshop is to be treated as :-
Correct Answer Place where one's creativity can be applied
Your Answer Place of maximum physical labour


Select The Blank
Question By improving layout MUDA, due to ________ can be eliminated.
Correct Answer Motion
Your Answer Over production


Multiple Choice Multiple Answer
Question Remedial actions for error of misunderstanding is :-
Correct Answer Training , Checking in advance , Standardizing work procedures
Your Answer Training , Checking in advance , Standardizing work procedures


Multiple Choice Single Answer
Question JIT manufacturing emphasizes workplace improvement through :-
Correct Answer 5 'S'
Your Answer 5 'S'


True/False
Question Without review PDCA cycle not completed.
Correct Answer True
Your Answer True


Select The Blank
Question To eliminate muda of processing, ________ exercise is essential.
Correct Answer ECRS
Your Answer ECRS


True/False
Question Control limits of control charts should be revised from time to time as additional data is accumulated.
Correct Answer True
Your Answer True


Select The Blank
Question ________ participants in monthly meeting(MRM)
Correct Answer GM, operation heads, corporate functional heads
Your Answer GM, operation heads, corporate functional heads


Select The Blank
Question Suppliers may________ their prices to cover for cost of delivery, small production run etc.
Correct Answer Raise
Your Answer Raise


True/False
Question Create as many visual controls as possible to achieve visual management is the principle of "Shitsuke"
Correct Answer True
Your Answer False


True/False
Question Flow charts are used to train new employees by providing documented description of the task involved.
Correct Answer True
Your Answer True


Select The Blank
Question Poka-Yoke devices under category use ________ to distinguish between similar parts which may be assembled in wrong position.
Correct Answer Color coding
Your Answer Color coding


Multiple Choice Single Answer
Question Quality problem solving tool is used to :-
Correct Answer Improve quality
Your Answer Improve quality


Match The Following
Question Correct Answer Your Answer

Any thing misplaced should be visual immediately Seiketsu Display Colour codes meanings

Unrepairable tool or equipments To be scrapped under Seiri To be scrapped under Seiri

Colour coding essential throughout but Display Colour codes meanings Colour codes as per departments

Surprise Audit any time should shout consistent good housekeeping Shitsuke for maintenance of 4-S Seiketsu

Multiple Choice Single Answer
Question 5-S technique is useful to:
Correct Answer To all places including homes
Your Answer To all places including homes


Multiple Choice Single Answer
Question Zero loss concept means :-
Correct Answer Zero accident, zero defect, zero breakdown
Your Answer Zero accident, zero defect, zero breakdown


Select The Blank
Question Kaizen is ________ supported process.
Correct Answer Management
Your Answer Management


True/False
Question By cutting the cost of quality, profitability decreases.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question The area enclosed under normal distribution curve between mean +3standard deviation is :-
Correct Answer 0.9973
Your Answer 0.9973


Select The Blank
Question Poka Yoke is ________.
Correct Answer Simple technique
Your Answer Simple technique


Multiple Choice Single Answer
Question The JIT Philosophy recommends attainment of flexibility by :-
Correct Answer Contracting all lead times
Your Answer Contracting all lead times


Multiple Choice Multiple Answer
Question Causes of Muda of transport are :-
Correct Answer Faulty layout , Over production
Your Answer Faulty layout , Over production


Multiple Choice Multiple Answer
Question For the presentation of the quality circle project what is required is :-
Correct Answer Presentation skills , Graphical data , Progressive efforts of the team work
Your Answer Presentation skills , Graphical data


Select The Blank
Question ________ is responsible for effective implementation of action plan's under TPM.
Correct Answer Steering committee
Your Answer Steering committee


Match The Following
Question Correct Answer Your Answer

4 th level in six sigma organization Green Belts Green Belts

1 st level in six sigma organization Champions Champions

2 nd level in six sigma organization Master Black Belts Master Black Belts

3 rd level in six sigma organization Black Belts Black Belts

Multiple Choice Multiple Answer
Question Benefits of TQM are :-
Correct Answer Greater customer satisfaction , Lower manufacturing cost
Your Answer Greater customer satisfaction , Lower manufacturing cost


Multiple Choice Single Answer
Question Vilfredo Pareto had discovered a universal law as :-
Correct Answer "around 20% of the activity causes 80% of the effect"
Your Answer "around 20% of the activity causes 80% of the effect"


Multiple Choice Multiple Answer
Question Implementation of TPM in Indian industries is difficult due to :-
Correct Answer Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer Lack of knowledge of the TPM , Resistance to change , Fear to loss of job


Multiple Choice Multiple Answer
Question Some steps for stratification are :-
Correct Answer Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?
Your Answer Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?


Select The Blank
Question Each quality characteristic has permitted variation & is equal to ________.
Correct Answer USL - LSL
Your Answer USL - LSL


Select The Blank
Question Flow chart helps to provide clarity of the ________ without visiting actual spot.
Correct Answer Process
Your Answer Process


True/False
Question Automation can correct the basic faults of a improper setup process.
Correct Answer False
Your Answer True


Multiple Choice Single Answer
Question In problem solving the best alternative is that :-
Correct Answer Which best meets the criteria
Your Answer Which best meets the criteria


True/False
Question Benefits of DWN is faster response to customer needs.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Types of Poka-Yoke are :-
Correct Answer Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer Prevention type Poka-Yoke , Detection type Poka-Yoke


True/False
Question Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer True
Your Answer True