Techniques for Operations Efficiency - 10

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Select The Blank
Question Cp for six sigma process is ________
Correct Answer 2
Your Answer 2


True/False
Question Operator monitoring a machine while machine works on auto cycle is an example of muda of waiting.
Correct Answer True
Your Answer False


Select The Blank
Question ________ PDCA cycle is the systematic approach towards meeting the target.
Correct Answer Kaoishikawa
Your Answer Deming


Multiple Choice Multiple Answer
Question As benchmark in Japan seiso activities means :-
Correct Answer Everyone, clerk to officer does cleaning his area , No sweeper or cleaner employees , Every family does cleaning of pavement of their residence
Your Answer Everyone, clerk to officer does cleaning his area , No sweeper or cleaner employees , Every family does cleaning of pavement of their residence


Multiple Choice Multiple Answer
Question Breakdown problem may be stratified by :-
Correct Answer Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer Sections , Machines , Type of breakdown (e.g mech. Or electrical)


Multiple Choice Multiple Answer
Question After finding out the solution & working on it, the equally important job is :-
Correct Answer Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project
Your Answer Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project


Select The Blank
Question A ________ is an excellent device to condense & present large mass of data in an elegant form.
Correct Answer Frequency distribution
Your Answer Frequency distribution


Match The Following
Question Correct Answer Your Answer

Hidden faults come out while implementing. Cleaning yourself your equipments shitsuke

Fix the place of items, tools as per frequency of use Seiri Seiton

Responsibility same from top to bottom Seiso Cleaning yourself your equipments

Evolve standard operating procedure & implement. Seiketsu Seiketsu



Multiple Choice Single Answer
Question Seiton means
Correct Answer Code Numbers to item as well as racks & drawers
Your Answer Code Numbers to item as well as racks & drawers


True/False
Question np chart unlike P chart records the 'number of defective' instead of "fraction or proportion of defectives".
Correct Answer True
Your Answer False


Multiple Choice Single Answer
Question One Green Belt may head a team of :-
Correct Answer 20 employees
Your Answer 20 employees


Select The Blank
Question ________ is the critical element of TQM.
Correct Answer Focus on customer
Your Answer Focus on customer


Multiple Choice Single Answer
Question Requirement of more machines, is an example of :-
Correct Answer Muda of overproduction
Your Answer Muda of overproduction


Multiple Choice Single Answer
Question Accountability means :-
Correct Answer Responsibility of Business Results
Your Answer Responsibility Execution or Action


Select The Blank
Question Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer Information
Your Answer Information


Multiple Choice Multiple Answer
Question Actions that can be thought for the process having process capability is higher than specification tolerance are
Correct Answer 100 % inspection is required , Reduce variability , Possibility of squeezing tolerances
Your Answer 100 % inspection is required , Reduce variability


Multiple Choice Single Answer
Question To provide flexibility to supervisors in allocation of task, JIT emphasizes :-
Correct Answer Multiskilled operators
Your Answer Multiskilled operators


Multiple Choice Multiple Answer
Question The aim of education & training under TPM is :-
Correct Answer To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction
Your Answer To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments


Multiple Choice Multiple Answer
Question Typical examples of process benchmark are :-
Correct Answer Procurement procedures , Budgeting , Recruitment
Your Answer Procurement procedures , Budgeting , Recruitment


True/False
Question Along with problem solving tools experience and judgment is also used.
Correct Answer True
Your Answer True


Select The Blank
Question A 'Radar chart' is used to portray ________ strength or weakness of the activity.
Correct Answer Relative
Your Answer Relative


True/False
Question Exercise to identify MURA, MUDA & MURI is not helpful to identify problems.
Correct Answer False
Your Answer False


Select The Blank
Question In traditional purchasing ________ inventory is required.
Correct Answer Plenty of
Your Answer Minimum


Multiple Choice Single Answer
Question Control chart can be used as :-
Correct Answer Process monitoring tool
Your Answer Process monitoring tool


Multiple Choice Single Answer
Question Productivity improves by :-
Correct Answer Voluntary participants of everyone
Your Answer Voluntary participants of everyone


Multiple Choice Multiple Answer
Question Tools and techniques for six sigma are :-
Correct Answer Process mapping , FMEA , QFD
Your Answer Process mapping , FMEA , QFD


Select The Blank
Question World class benchmarking candidate in 'Quality' is ________.
Correct Answer Motorola
Your Answer Motorola


True/False
Question Seiso prevents the potential problems by discovering abnormalities while cleaning your own area.
Correct Answer True
Your Answer True


Select The Blank
Question ________ is an effect due to the muda of defect.
Correct Answer Wear & tear of parts while disassembling
Your Answer Wear & tear of parts while disassembling


Multiple Choice Single Answer
Question Quality circle should consist adequate experienced members between :-
Correct Answer 8 to 10
Your Answer 8 to 10


Select The Blank
Question In scatter diagram "________" relationship is said to exist when value of 'y' decreases as the value of 'x' increases.
Correct Answer Strong negative
Your Answer Strong negative


Multiple Choice Single Answer
Question POP is :-
Correct Answer Process Oriented Management
Your Answer Process Oriented Management


True/False
Question TQM improves the quality by improving processes.
Correct Answer True
Your Answer True


True/False
Question Generally time interval should be proportional to the average frequency of out of control conditions.
Correct Answer True
Your Answer False


Multiple Choice Multiple Answer
Question Problem solving tools used for Root cause analysis are :-
Correct Answer Check sheet , Pareto analysis , Fish bone analysis
Your Answer Check sheet , Pareto analysis , Fish bone analysis


Select The Blank
Question Good ________ is the asset to acquire the success of quality circle.
Correct Answer Teamwork
Your Answer Teamwork


Multiple Choice Multiple Answer
Question The results oriented efforts of the quality circle should also include :-
Correct Answer Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities


True/False
Question Process capability index Cp is a measure of capability of the process to meet the specification limits.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits


True/False
Question Any withdrawal without C-kanban is not permitted.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question During the steps of Deming cycle of PDCA what is important?
Correct Answer Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success
Your Answer Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success


Multiple Choice Single Answer
Question Discussion on people, problem & role play exercise helps to develop :-
Correct Answer Counseling skill
Your Answer Counseling skill


Match The Following
Question Correct Answer Your Answer

LCLnp n p - 3 ( sq.root( n p( 1- p ))) n p - 3 ( sq.root( n p( 1- p )))

UCLp p + 3 ( sq.root( p ( 1 - p ) / n )) p + 3 ( sq.root( p ( 1 - p ) / n ))

LCLp p - 3 ( sq.root( p ( 1- p ) / n)) p - 3 ( sq.root( p ( 1- p ) / n))

UCLnp n p + 3 ( sq.root( n p ( 1- p ))) n p + 3 ( sq.root( n p ( 1- p )))



Multiple Choice Single Answer
Question TPM implementation is done through:-
Correct Answer Small group
Your Answer Small group


Multiple Choice Single Answer
Question To hold the customer to do business with you :-
Correct Answer Reduce the amount of time, the customer spend till he receive service
Your Answer Increase the amount of time, the customer spend till he receive service


Multiple Choice Multiple Answer
Question During SMED implementation, primary study consists of :-
Correct Answer Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer Equipment analysis , Setup change analysis , Converting internal setup into external setup


True/False
Question Everyone in the team of quality should target his own benefits i.e. promotion, etc.
Correct Answer False
Your Answer False

Techniques for Operations Efficiency - 9

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
Due to SMED, ________ time cuts down.
Correct Answer
Waiting
Your Answer
Operation

Multiple Choice Multiple Answer
Question
Actions that can be thought for the process having process capability is smaller than specification tolerance are:-
Correct Answer
Use of less precision machine , Possibility of squeezing tolerances , Reduction in inspection
Your Answer
Possibility of squeezing tolerances , Reduction in inspection , 100% inspection , Use of less precision machine

Multiple Choice Single Answer
Question
A control chart is also called as :-
Correct Answer
Run chart
Your Answer
Flow chart

Select The Blank
Question
Ideally the histogram will have a symmetrical ( i.e. also called as bell) shape tapering away on both sides from ________ value.
Correct Answer
Average
Your Answer
Maximum

Select The Blank
Question
Capability index Cp = ________
Correct Answer
Specification width/process width
Your Answer
Specification width/process width

Multiple Choice Single Answer
Question
Customer's return is an indicators of the MUDA of :-
Correct Answer
Defect
Your Answer
Defect

Multiple Choice Multiple Answer
Question
Customers complaints may be segregated by :-
Correct Answer
Nature of compliant i.e. defective product , Delayed delivery , Short/excess quantity
Your Answer
Nature of compliant i.e. defective product , Delayed delivery , Short/excess quantity , Payment problem

Select The Blank
Question
JIT helps to ________ the waste in the purchasing process.
Correct Answer
Eliminates
Your Answer
Eliminates

True/False
Question
Pie chart is also called as angular diagram.
Correct Answer
True
Your Answer
False

True/False
Question
Review is important step in problem solving.
Correct Answer
True
Your Answer
True

Select The Blank
Question
To assess effectiveness of training ________ is essential.
Correct Answer
Evaluation
Your Answer
Re training

Select The Blank
Question
Quality improvement team consists of departmental head with a chairperson who has easy access to the ________.
Correct Answer
Top management
Your Answer
Workmen

Multiple Choice Single Answer
Question
The area enclosed under normal distribution curve between mean +3standard deviation is :-
Correct Answer
0.9973
Your Answer
0.9545

Multiple Choice Single Answer
Question
In autonomus modules or cells, rate of production increases :-
Correct Answer
Number of operators increases
Your Answer
Number of operators increases

Multiple Choice Multiple Answer
Question
Histograms are useful to :-
Correct Answer
Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control
Your Answer
Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control , Do the analysis as per "parato diagram"

Multiple Choice Single Answer
Question
DOE stands for
Correct Answer
Design of Experiments
Your Answer
Degree of Evaluation

True/False
Question
Automation can correct the basic faults of a improper setup process.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Limitation of quality circles are :-
Correct Answer
Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union
Your Answer
Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union , Worker attitude only for financial benefit

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

True/False
Question
Safety, hygiene and environment control is one of the pillar of TPM.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
During the steps of Deming cycle of PDCA what is important?
Correct Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success
Your Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success , Make your own methods for individual success

Multiple Choice Multiple Answer
Question
Initial list of prospective partners can be drawn on feedback information gathered from :-
Correct Answer
Winners of excellence award , Top rated companies in industry survey , Consultant
Your Answer
Winners of excellence award , Top rated companies in industry survey , Consultant , Employees

Multiple Choice Single Answer
Question
For customer satisfaction, checking point will be :-
Correct Answer
Obtaining feedback from concerned department
Your Answer
Obtaining feedback from concerned department

True/False
Question
Graph is a tabulated representation of the data which is easily understandable at a glance.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Examples of Muda are :-
Correct Answer
Muda of over production , Muda of stock , Muda of defeat
Your Answer
Muda of over production , Muda of stock , Muda of defeat , Muda of competition

Multiple Choice Multiple Answer
Question
Causes of Muda of transport are :-
Correct Answer
Faulty layout , Over production
Your Answer
Faulty layout , Over production , Proper material handling equipment , Low rejection / rework

True/False
Question
Process capability refers to ability of the process to meet the design specification for a product or a service.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is the root cause of the problems.
Correct Answer
Variation
Your Answer
Duplicating

Multiple Choice Single Answer
Question
Seiri means :-
Correct Answer
Destroying unwanted items after classifying the necessity
Your Answer
Destroying unwanted items after classifying the necessity

Select The Blank
Question
Poka Yoke is ________.
Correct Answer
Simple technique
Your Answer
Simple technique

Multiple Choice Single Answer
Question
Kaizen process is built on PDCA cycle, where P represents :-
Correct Answer
PLAN
Your Answer
PLAN

Multiple Choice Single Answer
Question
For normal distribution curve, skewness & kurtosis are :-
Correct Answer
Zero
Your Answer
One

Multiple Choice Single Answer
Question
"Cause & effect" diagram was developed by :-
Correct Answer
DR.Kaoru Ishikawa
Your Answer
DR.Kaoru Ishikawa

Multiple Choice Single Answer
Question
The concept of quality circle was mooted by :-
Correct Answer
Prof. Kaoishikawa
Your Answer
Japanese unit of scientist & engineers(JVSE)

True/False
Question
Seiso prevents the potential problems by discovering abnormalities while cleaning your own area.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Kanban
Pull system
Statistical process control
Work standards
Best way of doing job
Best way of doing job
TPM
Reducing breakdown of machines
Reducing breakdown of machines
JIT
Waste elimination
Waste elimination

Select The Blank
Question
Basic objective of control chart is to ________ the variation due to chance & assignable cause.
Correct Answer
Separate out
Your Answer
Separate out

Multiple Choice Multiple Answer
Question
Benefits from SMED are :-
Correct Answer
Reduce work in process , Better average daily production , Increase capacity
Your Answer
Reduce work in process , Better average daily production , Increase capacity , Reduce productivity

Multiple Choice Multiple Answer
Question
Quality problems may be segregated by & regrouped by :-
Correct Answer
Machines , Workers , Materials
Your Answer
Machines , Workers , Materials , Suggestion

Select The Blank
Question
Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.
Correct Answer
Frequency
Your Answer
Frequency

True/False
Question
A radar chart is combination of a circle & line graph
Correct Answer
True
Your Answer
False

Select The Blank
Question
Kaizen is ________ supported process.
Correct Answer
Management
Your Answer
Customer

Multiple Choice Single Answer
Question
Theoretically, the normal curve can extend :-
Correct Answer
From - Infinity to + Infinity
Your Answer
From 0 to+ infinity

Match The Following
Question
Correct Answer
Your Answer
Control chart can be used
As process monitoring tool
Stability of the process
Control chart is a graphical method of checking
Stability of the process
For quality monitoring
Control chart can be used to determine
How much variability in the process is due to random causes & how much is due to assignable causes
How much variability in the process is due to random causes & how much is due to assignable causes
Control chart is a chart with UCL & LCL placed
At 3 Sigma distance on either side of the process average
At 6 Sigma distance on either side of the process average

Multiple Choice Multiple Answer
Question
Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-
Correct Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed. , Do the Parato analysis as per 80%=20% rule

True/False
Question
Exercise to identify MURA, MUDA & MURI is not helpful to identify problems.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Few steps to construct a flow chart are :-
Correct Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'
Your Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record' , Circulate flowchart