Showing posts with label Techniques for Operations Efficiency(Set-2). Show all posts
Showing posts with label Techniques for Operations Efficiency(Set-2). Show all posts

Saturday, December 6, 2008

Techniques for Operations Efficiency - 8

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



True/False
Question
Performance benchmarking does not involves comparison of financial ratios at the aggregate level.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Setup time includes :-
Correct Answer
Internal setup time & External setup time
Your Answer
Internal setup time & External setup time

Multiple Choice Single Answer
Question
Participants of the groups for quality circles should be decided by :-
Correct Answer
Employees coming together by their own enthusiasm
Your Answer
Employees coming together by their own enthusiasm

Multiple Choice Single Answer
Question
Check sheet are also used as :-
Correct Answer
Data gathering & interpretation tool
Your Answer
Data gathering & interpretation tool

Multiple Choice Single Answer
Question
SMED means :-
Correct Answer
Single minute exchange of dies
Your Answer
Single minute exchange of dies

Match The Following
Question
Correct Answer
Your Answer
Productivity performance measurement
Turnover employee
Cost of quality
Financial performance measurement
Sales of the months
Sales of the months
Customer satisfaction measurement
Customer complaints per period
Customer complaints per period
Staff attitude measurement
Employee satisfaction index
Employee satisfaction index

Select The Blank
Question
________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassembling
Your Answer
Poor production planning & control

Select The Blank
Question
If some defective parts are discovered by the subsequent process they should be returned to the ________ to prevent reoccurrence.
Correct Answer
Preceding process
Your Answer
Return to stores

Multiple Choice Multiple Answer
Question
The results oriented efforts of the quality circle should also include :-
Correct Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer
Efforts to avoid the problem permanently , Publication or advertisement of your contribution , Attacking the real root causes & all possibilities

Match The Following
Question
Correct Answer
Your Answer
Parato diagram always indicates
Magnitude of defects
Philosophy of 20% of the activity causes 80% of the effect
Parato analysis underlines & operates on
Philosophy of "vital few:trivial many"
Philosophy of "vital few:trivial many"
Parato analysis is technique of identifying vital causes by
Arranging data according to the descending order of their frequency of occurrence
Arranging data according to the descending order of their frequency of occurrence
Parato diagram is a Bar graph with height or value drawn by
Arranging data in descending order
Magnitude of defects

Multiple Choice Multiple Answer
Question
Few steps in construction in Radar chart are :-
Correct Answer
Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre
Your Answer
Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre

Select The Blank
Question
5 S audit result is discussed in ________ meeting.
Correct Answer
Monthly
Your Answer
Monthly

True/False
Question
Fishbone analysis is used both in analysis & planning.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
One Green Belt may head a team of :-
Correct Answer
20 employees
Your Answer
20 employees

Multiple Choice Multiple Answer
Question
Role of champions are :-
Correct Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer
Monitor progress of six sigma projects , Approve six sigma projects , Remove road block in the path of six sigma implementation

Multiple Choice Multiple Answer
Question
To draw control charts, sample must be representative of homogeneous segment of production for which :-
Correct Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Your Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Multiple Choice Single Answer
Question
Failure mode and effect analysis (FMEA) establish
Correct Answer
Process failure and minimize frequency
Your Answer
Process failure and minimize frequency

Multiple Choice Multiple Answer
Question
What are the steps in deciding the benchmarking partner?
Correct Answer
Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners
Your Answer
Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners

Multiple Choice Single Answer
Question
One Master Black Belt may head a team of :-
Correct Answer
15-20 Black Belts
Your Answer
15-20 Black Belts

Multiple Choice Single Answer
Question
Competitive benchmarking involves identifying key competitive product, services or processes & comparing with those of :-
Correct Answer
Main competitor
Your Answer
Main competitor

Multiple Choice Single Answer
Question
Implication of Quality problem is:-
Correct Answer
Gap in performance
Your Answer
Gap in performance

Select The Blank
Question
Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.
Correct Answer
c-chart
Your Answer
c-chart

True/False
Question
Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest tool
Your Answer
Simplest tool

Multiple Choice Single Answer
Question
Benchmarking helps to identify the gap between the current performance of the organization and the :-
Correct Answer
Performance of the best organization
Your Answer
Performance of the best organization

True/False
Question
Flow chart is pictorial representation of the steps in production control.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)

Select The Blank
Question
A control chart to exhibit counted data on number of defect is called ________.
Correct Answer
c-chart
Your Answer
c-chart

Select The Blank
Question
Procedure for implementation of TPM consists of ________ numbers of steps.
Correct Answer
12
Your Answer
8

Select The Blank
Question
Capability index Cp = ________
Correct Answer
Specification width/process width
Your Answer
Specification width/process width

Multiple Choice Single Answer
Question
Pareto's analysis underlines & operates philosophy of :-
Correct Answer
Vital few = trivial many
Your Answer
Vital few = trivial many

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
To reduce clamping & declamping time, following actions are desirable :-
Correct Answer
Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device
Your Answer
Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device

Select The Blank
Question
Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer
Information
Your Answer
Information

Multiple Choice Multiple Answer
Question
TQM can never flourish if the staff are:-
Correct Answer
Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses
Your Answer
Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses

True/False
Question
In bar graph each bar is of same height.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
During SMED implementation, primary study consists of :-
Correct Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis

True/False
Question
Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Types of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Save time

True/False
Question
Along with problem solving tools experience and judgment is also used.
Correct Answer
True
Your Answer
False

Select The Blank
Question
JIT advocates the philosophy at elimination of waste from system which occurs due to ________.
Correct Answer
Over Production
Your Answer
Over Production

True/False
Question
Without measuring initial performance, target can't be set.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
An erratic patterns falling above & below the control limits indicates :-
Correct Answer
Defect in materials , Frequent adjustment of machines , Poorly trained operators
Your Answer
Defect in materials , Frequent adjustment of machines , Poorly trained operators

True/False
Question
Sample size for the construction of p-chart are larger than X bar-R chart.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer
An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits , A bird's eye view of the variation

Multiple Choice Single Answer
Question
Productivity improves by :-
Correct Answer
Voluntary participants of everyone
Your Answer
Voluntary participants of everyone

Techniques for Operations Efficiency - 7

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
________ is management skill.
Correct Answer
Delegation
Your Answer
Delegation

Multiple Choice Multiple Answer
Question
While preparing scatter diagram following precautions are to be taken :-
Correct Answer
Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance
Your Answer
Data should be properly stratified & should be collected for full range

True/False
Question
In cellular manufacturing system cell may consist of a single machine or more than one machine arranged in line.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest tool
Your Answer
Simplest tool

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Histogram always indicates :-
Correct Answer
Only height
Your Answer
Only height

Multiple Choice Single Answer
Question
Flow charts are drawn to document a process by charting the task performed and :-
Correct Answer
The sequence in which tasks are performed
Your Answer
The sequence in which tasks are performed

Multiple Choice Multiple Answer
Question
Best practices for standardization in implementing Seiketsu are :-
Correct Answer
Create as many visual control systems as possible , Use colour code system for easy control , Fix one colour (e.g. Red) for danger zones/out of controls
Your Answer
Create as many visual control systems as possible , Use colour code system for easy control , Display warning notices

Multiple Choice Single Answer
Question
Empowerment means making best use of the firm's most valuable resource, namely:-
Correct Answer
Human
Your Answer
Human

Multiple Choice Multiple Answer
Question
Process can be made capable by :-
Correct Answer
Examine possibility of relaxing specification , Reducing process variability , Bringing target & average to fall at the same point
Your Answer
Reducing process variability , Bringing target & average to fall at the same point , Examine possibility of relaxing specification

Multiple Choice Multiple Answer
Question
Role of champions are :-
Correct Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Multiple Choice Single Answer
Question
A workshop is to be treated as :-
Correct Answer
Place where one's creativity can be applied
Your Answer
Place of maximum physical labour

Select The Blank
Question
By improving layout MUDA, due to ________ can be eliminated.
Correct Answer
Motion
Your Answer
Over production

Multiple Choice Multiple Answer
Question
Remedial actions for error of misunderstanding is :-
Correct Answer
Training , Checking in advance , Standardizing work procedures
Your Answer
Training , Checking in advance , Standardizing work procedures

Multiple Choice Single Answer
Question
JIT manufacturing emphasizes workplace improvement through :-
Correct Answer
5 'S'
Your Answer
5 'S'

True/False
Question
Without review PDCA cycle not completed.
Correct Answer
True
Your Answer
True

Select The Blank
Question
To eliminate muda of processing, ________ exercise is essential.
Correct Answer
ECRS
Your Answer
ECRS

True/False
Question
Control limits of control charts should be revised from time to time as additional data is accumulated.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ participants in monthly meeting(MRM)
Correct Answer
GM, operation heads, corporate functional heads
Your Answer
GM, operation heads, corporate functional heads

Select The Blank
Question
Suppliers may________ their prices to cover for cost of delivery, small production run etc.
Correct Answer
Raise
Your Answer
Raise

True/False
Question
Create as many visual controls as possible to achieve visual management is the principle of "Shitsuke"
Correct Answer
True
Your Answer
False

True/False
Question
Flow charts are used to train new employees by providing documented description of the task involved.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Poka-Yoke devices under category use ________ to distinguish between similar parts which may be assembled in wrong position.
Correct Answer
Color coding
Your Answer
Color coding

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality

Match The Following
Question
Correct Answer
Your Answer
Any thing misplaced should be visual immediately
Seiketsu
Display Colour codes meanings
Unrepairable tool or equipments
To be scrapped under Seiri
To be scrapped under Seiri
Colour coding essential throughout but
Display Colour codes meanings
Colour codes as per departments
Surprise Audit any time should shout consistent good housekeeping
Shitsuke for maintenance of 4-S
Seiketsu

Multiple Choice Single Answer
Question
5-S technique is useful to:
Correct Answer
To all places including homes
Your Answer
To all places including homes

Multiple Choice Single Answer
Question
Zero loss concept means :-
Correct Answer
Zero accident, zero defect, zero breakdown
Your Answer
Zero accident, zero defect, zero breakdown

Select The Blank
Question
Kaizen is ________ supported process.
Correct Answer
Management
Your Answer
Management

True/False
Question
By cutting the cost of quality, profitability decreases.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The area enclosed under normal distribution curve between mean +3standard deviation is :-
Correct Answer
0.9973
Your Answer
0.9973

Select The Blank
Question
Poka Yoke is ________.
Correct Answer
Simple technique
Your Answer
Simple technique

Multiple Choice Single Answer
Question
The JIT Philosophy recommends attainment of flexibility by :-
Correct Answer
Contracting all lead times
Your Answer
Contracting all lead times

Multiple Choice Multiple Answer
Question
Causes of Muda of transport are :-
Correct Answer
Faulty layout , Over production
Your Answer
Faulty layout , Over production

Multiple Choice Multiple Answer
Question
For the presentation of the quality circle project what is required is :-
Correct Answer
Presentation skills , Graphical data , Progressive efforts of the team work
Your Answer
Presentation skills , Graphical data

Select The Blank
Question
________ is responsible for effective implementation of action plan's under TPM.
Correct Answer
Steering committee
Your Answer
Steering committee

Match The Following
Question
Correct Answer
Your Answer
4 th level in six sigma organization
Green Belts
Green Belts
1 st level in six sigma organization
Champions
Champions
2 nd level in six sigma organization
Master Black Belts
Master Black Belts
3 rd level in six sigma organization
Black Belts
Black Belts

Multiple Choice Multiple Answer
Question
Benefits of TQM are :-
Correct Answer
Greater customer satisfaction , Lower manufacturing cost
Your Answer
Greater customer satisfaction , Lower manufacturing cost

Multiple Choice Single Answer
Question
Vilfredo Pareto had discovered a universal law as :-
Correct Answer
"around 20% of the activity causes 80% of the effect"
Your Answer
"around 20% of the activity causes 80% of the effect"

Multiple Choice Multiple Answer
Question
Implementation of TPM in Indian industries is difficult due to :-
Correct Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Multiple Choice Multiple Answer
Question
Some steps for stratification are :-
Correct Answer
Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?
Your Answer
Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?

Select The Blank
Question
Each quality characteristic has permitted variation & is equal to ________.
Correct Answer
USL - LSL
Your Answer
USL - LSL

Select The Blank
Question
Flow chart helps to provide clarity of the ________ without visiting actual spot.
Correct Answer
Process
Your Answer
Process

True/False
Question
Automation can correct the basic faults of a improper setup process.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
In problem solving the best alternative is that :-
Correct Answer
Which best meets the criteria
Your Answer
Which best meets the criteria

True/False
Question
Benefits of DWN is faster response to customer needs.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Types of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke

True/False
Question
Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer
True
Your Answer
True

Techniques for Operations Efficiency - 6

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
Cp for six sigma process is ________
Correct Answer
2
Your Answer
2

True/False
Question
Operator monitoring a machine while machine works on auto cycle is an example of muda of waiting.
Correct Answer
True
Your Answer
False

Select The Blank
Question
________ PDCA cycle is the systematic approach towards meeting the target.
Correct Answer
Kaoishikawa
Your Answer
Deming

Multiple Choice Multiple Answer
Question
As benchmark in Japan seiso activities means :-
Correct Answer
Everyone, clerk to officer does cleaning his area , No sweeper or cleaner employees , Every family does cleaning of pavement of their residence
Your Answer
Everyone, clerk to officer does cleaning his area , No sweeper or cleaner employees , Every family does cleaning of pavement of their residence

Multiple Choice Multiple Answer
Question
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)

Multiple Choice Multiple Answer
Question
After finding out the solution & working on it, the equally important job is :-
Correct Answer
Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project
Your Answer
Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project

Select The Blank
Question
A ________ is an excellent device to condense & present large mass of data in an elegant form.
Correct Answer
Frequency distribution
Your Answer
Frequency distribution

Match The Following
Question
Correct Answer
Your Answer
Hidden faults come out while implementing.
Cleaning yourself your equipments
shitsuke
Fix the place of items, tools as per frequency of use
Seiri
Seiton
Responsibility same from top to bottom
Seiso
Cleaning yourself your equipments
Evolve standard operating procedure & implement.
Seiketsu
Seiketsu

Multiple Choice Single Answer
Question
Seiton means
Correct Answer
Code Numbers to item as well as racks & drawers
Your Answer
Code Numbers to item as well as racks & drawers

True/False
Question
np chart unlike P chart records the 'number of defective' instead of "fraction or proportion of defectives".
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
One Green Belt may head a team of :-
Correct Answer
20 employees
Your Answer
20 employees

Select The Blank
Question
________ is the critical element of TQM.
Correct Answer
Focus on customer
Your Answer
Focus on customer

Multiple Choice Single Answer
Question
Requirement of more machines, is an example of :-
Correct Answer
Muda of overproduction
Your Answer
Muda of overproduction

Multiple Choice Single Answer
Question
Accountability means :-
Correct Answer
Responsibility of Business Results
Your Answer
Responsibility Execution or Action

Select The Blank
Question
Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer
Information
Your Answer
Information

Multiple Choice Multiple Answer
Question
Actions that can be thought for the process having process capability is higher than specification tolerance are
Correct Answer
100 % inspection is required , Reduce variability , Possibility of squeezing tolerances
Your Answer
100 % inspection is required , Reduce variability

Multiple Choice Single Answer
Question
To provide flexibility to supervisors in allocation of task, JIT emphasizes :-
Correct Answer
Multiskilled operators
Your Answer
Multiskilled operators

Multiple Choice Multiple Answer
Question
The aim of education & training under TPM is :-
Correct Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction
Your Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments

Multiple Choice Multiple Answer
Question
Typical examples of process benchmark are :-
Correct Answer
Procurement procedures , Budgeting , Recruitment
Your Answer
Procurement procedures , Budgeting , Recruitment

True/False
Question
Along with problem solving tools experience and judgment is also used.
Correct Answer
True
Your Answer
True

Select The Blank
Question
A 'Radar chart' is used to portray ________ strength or weakness of the activity.
Correct Answer
Relative
Your Answer
Relative

True/False
Question
Exercise to identify MURA, MUDA & MURI is not helpful to identify problems.
Correct Answer
False
Your Answer
False

Select The Blank
Question
In traditional purchasing ________ inventory is required.
Correct Answer
Plenty of
Your Answer
Minimum

Multiple Choice Single Answer
Question
Control chart can be used as :-
Correct Answer
Process monitoring tool
Your Answer
Process monitoring tool

Multiple Choice Single Answer
Question
Productivity improves by :-
Correct Answer
Voluntary participants of everyone
Your Answer
Voluntary participants of everyone

Multiple Choice Multiple Answer
Question
Tools and techniques for six sigma are :-
Correct Answer
Process mapping , FMEA , QFD
Your Answer
Process mapping , FMEA , QFD

Select The Blank
Question
World class benchmarking candidate in 'Quality' is ________.
Correct Answer
Motorola
Your Answer
Motorola

True/False
Question
Seiso prevents the potential problems by discovering abnormalities while cleaning your own area.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassembling
Your Answer
Wear & tear of parts while disassembling

Multiple Choice Single Answer
Question
Quality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer
8 to 10

Select The Blank
Question
In scatter diagram "________" relationship is said to exist when value of 'y' decreases as the value of 'x' increases.
Correct Answer
Strong negative
Your Answer
Strong negative

Multiple Choice Single Answer
Question
POP is :-
Correct Answer
Process Oriented Management
Your Answer
Process Oriented Management

True/False
Question
TQM improves the quality by improving processes.
Correct Answer
True
Your Answer
True

True/False
Question
Generally time interval should be proportional to the average frequency of out of control conditions.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Problem solving tools used for Root cause analysis are :-
Correct Answer
Check sheet , Pareto analysis , Fish bone analysis
Your Answer
Check sheet , Pareto analysis , Fish bone analysis

Select The Blank
Question
Good ________ is the asset to acquire the success of quality circle.
Correct Answer
Teamwork
Your Answer
Teamwork

Multiple Choice Multiple Answer
Question
The results oriented efforts of the quality circle should also include :-
Correct Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities

True/False
Question
Process capability index Cp is a measure of capability of the process to meet the specification limits.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits

True/False
Question
Any withdrawal without C-kanban is not permitted.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
During the steps of Deming cycle of PDCA what is important?
Correct Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success
Your Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success

Multiple Choice Single Answer
Question
Discussion on people, problem & role play exercise helps to develop :-
Correct Answer
Counseling skill
Your Answer
Counseling skill

Match The Following
Question
Correct Answer
Your Answer
LCLnp
n p - 3 ( sq.root( n p( 1- p )))
n p - 3 ( sq.root( n p( 1- p )))
UCLp
p + 3 ( sq.root( p ( 1 - p ) / n ))
p + 3 ( sq.root( p ( 1 - p ) / n ))
LCLp
p - 3 ( sq.root( p ( 1- p ) / n))
p - 3 ( sq.root( p ( 1- p ) / n))
UCLnp
n p + 3 ( sq.root( n p ( 1- p )))
n p + 3 ( sq.root( n p ( 1- p )))

Multiple Choice Single Answer
Question
TPM implementation is done through:-
Correct Answer
Small group
Your Answer
Small group

Multiple Choice Single Answer
Question
To hold the customer to do business with you :-
Correct Answer
Reduce the amount of time, the customer spend till he receive service
Your Answer
Increase the amount of time, the customer spend till he receive service

Multiple Choice Multiple Answer
Question
During SMED implementation, primary study consists of :-
Correct Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer
Equipment analysis , Setup change analysis , Converting internal setup into external setup

True/False
Question
Everyone in the team of quality should target his own benefits i.e. promotion, etc.
Correct Answer
False
Your Answer
False