Strategic HR - 6

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question
One of the most valuable factor in overcoming cultural challenges is :-
Correct Answer
Outstanding communication & persuasion skills
Your Answer
Rigidity

Multiple Choice Single Answer
Question
Who quoted manual on business strategy?
Correct Answer
Lewis Carrollis Alice,s
Your Answer
Mintzberg

Select The Blank
Question
Standard Life's UK workforce has grown by 40% in ________ years and currently numbers 9700 employees.
Correct Answer
Three
Your Answer
Five

Multiple Choice Single Answer
Question
According to whom there is a much wider caliber of people applying for jobs than in years gone by?
Correct Answer
Head hunters
Your Answer
Head hunters

Multiple Choice Single Answer
Question
What type of effort is required to encourage all the members of the organization to work together?
Correct Answer
Continuous
Your Answer
Continuous

Multiple Choice Single Answer
Question
Organizations are aspiring to become the :-
Correct Answer
Employer of choice
Your Answer
Equal opportunity employer

True/False
Question
Organisations are attempting to integrate culture change objectives with Career Planning.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
What types of basic skills are required in an R & D type of organization?
Correct Answer
Creativity & technical skills
Your Answer
Creativity & technical skills

Select The Blank
Question
________ of management is likely to be another key agenda item.
Correct Answer
Quality
Your Answer
Performance

Select The Blank
Question
Strategic thinking is a ________ process.
Correct Answer
Continuing
Your Answer
Continuing

Multiple Choice Multiple Answer
Question
Primary sources of data are :-
Correct Answer
Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff
Your Answer
Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff

Multiple Choice Multiple Answer
Question
During mergers, effective HR integration is carried out on the following :-
Correct Answer
Remuneration , Benefits , Terms and conditions
Your Answer
Remuneration , Benefits , Terms and conditions

Select The Blank
Question
The ________ link calls for dialogue between the business concerns and the human resource concern.
Correct Answer
Strategic
Your Answer
Strategic

Multiple Choice Single Answer
Question
Head count reduction are occurring :-
Correct Answer
With greater frequency
Your Answer
With greater frequency

Select The Blank
Question
The values and principles of QWL ________ with the ones operating in many organisations.
Correct Answer
Contrast sharply
Your Answer
Contrast sharply

Multiple Choice Single Answer
Question
The word Strategy is derived from which sphere ?
Correct Answer
Military sphere
Your Answer
Military sphere

Multiple Choice Multiple Answer
Question
Strategic HR activity includes :-
Correct Answer
Change Management , Succession Planning , Training and development
Your Answer
Change Management , Succession Planning , Training and development

Multiple Choice Multiple Answer
Question
Good indicators of culture are :-
Correct Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
Your Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects

Select The Blank
Question
________ is considered as a strategic activity.
Correct Answer
Recruitment
Your Answer
Planning

Select The Blank
Question
Competitive edge comes from the ________ of people.
Correct Answer
Quality
Your Answer
Competency

Multiple Choice Single Answer
Question
The chambers of 20th century dictionary describes strategy as :-
Correct Answer
Generalship
Your Answer
Generalship

Multiple Choice Single Answer
Question
When the term strategy was began to emerge in business?
Correct Answer
In 1960's
Your Answer
In 1960's

Multiple Choice Single Answer
Question
The management thinking has developed over the last :-
Correct Answer
30 years
Your Answer
30 years

Select The Blank
Question
Given the current emphasis on individualism the obvious route might seem to be the ________.
Correct Answer
Sophisticated human relations mode
Your Answer
Sophisticated human relations mode

Multiple Choice Multiple Answer
Question
Organisational effectiveness outcomes include :-
Correct Answer
Higher productivity , Higher quality , Higher profits
Your Answer
Higher productivity , Higher quality , Higher profits

Multiple Choice Single Answer
Question
The most common cause of merger failure is :-
Correct Answer
Culture clashes
Your Answer
Culture clashes

Multiple Choice Multiple Answer
Question
Different areas of HR strategy :-
Correct Answer
Resourcing , Commitment , Rewards
Your Answer
Resourcing , Rewards , Grievances

Select The Blank
Question
The business side of the process begins with the strategic ________ as the guiding framework.
Correct Answer
Plan
Your Answer
Policy

True/False
Question
Operational information makes the job of the personnel clerk easier.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Strategy
Thinking Process
Thinking Process
Boston Consulting group
Stars, dogs & cash cows
Stars, dogs & cash cows
Henry Mintzberg
Academic from McGill University
Academic from McGill University
Brian Quinn
Logical inscrementalism
Logical inscrementalism

Multiple Choice Single Answer
Question
The biggest challenge for strategic H R is to create the type of culture that will support the :-
Correct Answer
Organization's objectives
Your Answer
Organization's objectives

True/False
Question
HR contributions are not required during the process of business strategy formulation.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Training provisions include :-
Correct Answer
Type of training provided , How training budgets are controlled , Evaluation practices
Your Answer
Type of training provided , How training budgets are controlled , Evaluation practices

Multiple Choice Multiple Answer
Question
A simple way to analyse the types of human resource information is to use the familiar pyramid of :-
Correct Answer
Strategic level , Tactical level , Operational level
Your Answer
Strategic level , Operational level

Multiple Choice Multiple Answer
Question
Challenges of working across boundaries are :-
Correct Answer
Lack of trust , Turf issues , Cultural Differences
Your Answer
Lack of trust , Turf issues , Cultural Differences

Select The Blank
Question
The organization's ________ must be conducive to productivity and quality improvement.
Correct Answer
Culture
Your Answer
Development

True/False
Question
If mergers are handled `professionally they can never backfire.
Correct Answer
False
Your Answer
False

True/False
Question
In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer
False
Your Answer
False

True/False
Question
Communication is not very important in pre-merger phase.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
If a firm uses aggressive approach for culture change it usually :-
Correct Answer
Mobilises dissent , Is politically naïve , Lacks skills
Your Answer
Mobilises dissent , Is politically naïve , Lacks skills

True/False
Question
The business side of the process begins with the strategic link as the guiding framework.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
What should not be underestimated in the pre merger phase?
Correct Answer
Employee's loyalty to their colleagues , Ways of working , Company brand
Your Answer
Employee's loyalty to their colleagues , Ways of working , Company brand

Match The Following
Question
Correct Answer
Your Answer
Roger Harrison
Different approaches to changing an organisation's culture may be more or less difficult
Invention of the `post it' note
Marion Devine
Formal communication
Formal communication
Quinn
Change happens in an evolutionary way
Change happens in an evolutionary way
Roffey Park
Career development in flatter structures project
Career development in flatter structures project

True/False
Question
Personnel are normally in a good position to influence the content of opinion surveys.
Correct Answer
True
Your Answer
True

True/False
Question
There is only a single tool available in the market for conducting a formal audit.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Individual level where people are usually motivated to close the gap between their current and desired ________.
Correct Answer
Capabilities
Your Answer
Skills

Multiple Choice Single Answer
Question
The strategy mainly focus on how many things?
Correct Answer
Two
Your Answer
Two

Strategic HR - 5

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False
Question Radford defines responsibilities of HR.
Correct Answer True
Your Answer True

True/False
Question Human Resources and manufacturing were tied to the highest pay levels of functional heads.
Correct Answer True
Your Answer True

Select The Blank
Question Performance management of the ________ has mainly focused on activity management.
Correct Answer 1990's
Your Answer 1970's

Multiple Choice Multiple Answer
Question Strategic management involves :-
Correct Answer Mission & strategy , Formal structure , Human resource system
Your Answer Mission & strategy , Formal structure , Human resource system

True/False
Question In real terms, the cost of quality is the cost incurred in not getting things right first time.
Correct Answer True
Your Answer True

True/False
Question Much criticism of PRP stems from its failure to take account of team needs.
Correct Answer True
Your Answer True

Select The Blank
Question ________ of management is likely to be another key agenda item.
Correct Answer Quality
Your Answer Quality

Multiple Choice Single Answer
Question Who suggests that the HR department itself will be an integrating device?
Correct Answer Shaun Tyson
Your Answer Shaun Tyson

Select The Blank
Question Pettigrew & Whipp identified ________ central factors for managing change successfully.
Correct Answer Five
Your Answer Three

Multiple Choice Single Answer
Question What senior executives do?
Correct Answer Develop Strategy
Your Answer Develop Strategy

Multiple Choice Multiple Answer
Question The different linking themes include :-
Correct Answer Competencies , Technology , International dimensions
Your Answer Holistic approach , Competencies , Technology

Select The Blank
Question ________ issues tend to be well disguised.
Correct Answer Territorial
Your Answer Political

Multiple Choice Multiple Answer
Question Business strategy content are :-
Correct Answer Socio economic , Technological , Political-legal
Your Answer Socio economic , Technological , Work systems

True/False
Question In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer False
Your Answer False

True/False
Question Changing any process in isolation is a fool's errand.
Correct Answer True
Your Answer True

Select The Blank
Question Strategy as an emerging process of ________.
Correct Answer Action
Your Answer Organization

True/False
Question Develop a commitment of how to organise and manage for competitiveness.
Correct Answer False
Your Answer True

Select The Blank
Question Strategic thinking is a ________ process.
Correct Answer Continuing
Your Answer Ongoing

Multiple Choice Single Answer
Question Which of the following is not a method of learning?
Correct Answer Outdoor development
Your Answer Outdoor development

Multiple Choice Single Answer
Question What does change bring about for individuals & organizations?
Correct Answer Opportunities
Your Answer Opportunities

Multiple Choice Single Answer
Question Majority of the cartelistic of international manager involve
Correct Answer Soft skills
Your Answer Intangible skills

Multiple Choice Multiple Answer
Question Training provisions include :-
Correct Answer Type of training provided , How training budgets are controlled , Evaluation practices
Your Answer Type of training provided , How training budgets are controlled , Evaluation practices

Multiple Choice Multiple Answer
Question Prof. Peter Smith's concept is related to :-
Correct Answer Cultural Differences , Cross-cultural working , People work together
Your Answer Cultural Differences , Cross-cultural working , People work together

Multiple Choice Single Answer
Question The concept of what is vital to improve the effectiveness of an organisation's process :-
Correct Answer Internal customer
Your Answer External customer

Select The Blank
Question There are ________ for sharing & developing knowledge inside the company.
Correct Answer Opportunities
Your Answer Opportunities

Select The Blank
Question ________ is potentially one of the most difficult to implement effectively.
Correct Answer T Q
Your Answer T Q

Multiple Choice Multiple Answer
Question Typical actions that reduce the scope of activity of an organization include :-
Correct Answer Cost cutting programs , Reduction of capacity , Divestitures
Your Answer Reduction of capacity , Divestitures

Multiple Choice Multiple Answer
Question The most cost effective approach is :-
Correct Answer Concentrate efforts on core elements , To identify core elements
Your Answer To identify core elements , Concentrate efforts on core elements , Give significance to supporting factors

Multiple Choice Single Answer
Question One of the most valuable factor in overcoming cultural challenges is :-
Correct Answer Outstanding communication & persuasion skills
Your Answer Outstanding communication & persuasion skills

Multiple Choice Single Answer
Question According to Roger Harrison what can be achieved through exploiting the dynamic tension between the strengths of different culture types?
Correct Answer Organizational excellence
Your Answer Goodwill & reputation

Multiple Choice Multiple Answer
Question H R Managers are responsible for:-
Correct Answer Setting salary policy , Implementing salary policy , Administrating salary policy
Your Answer Setting salary policy , Implementing salary policy , Total employment cost

Match The Following
Question Correct Answer Your Answer

Cost of external failure The cost arising outside the organisation due to failure to achieve the quality specified after the transfer of ownership to the customer The cost arising outside the organisation due to failure to achieve the quality specified after the transfer of ownership to the customer

Cost of prevention The cost of an action to prevent or reduce defects and failures The cost of an action to prevent or reduce defects and failures

Cost of appraisal The cost of assessing the quality achieved The cost of assessing the quality achieved

Cost of internal failure The costs arising within the organisation due to failure to achieve the quality specified before the transfer of ownership to the customer The costs arising within the organisation due to failure to achieve the quality specified before the transfer of ownership to the customer


True/False
Question T&D is strongly aligned to the strategic leadership and planning processes of the business.
Correct Answer True
Your Answer True

Select The Blank
Question Organizations whose employees are represented by unions frequently have ________.
Correct Answer Different human resources management systems
Your Answer Different human resources management systems

True/False
Question QWL represents an image of the way people should relate to each other & to their organisation.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Primary sources of data are :-
Correct Answer Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff
Your Answer Interviews with senior Management , Interviews and questionnaires with line Management , Collecting data

Multiple Choice Single Answer
Question Most important assets an organization has and their effective management is the key to its success :-
Correct Answer People
Your Answer People

Select The Blank
Question The organisation will treat employees with respect & dignity is known as ________.
Correct Answer Reassurance
Your Answer Reassurance

Multiple Choice Multiple Answer
Question In the immediate transition, major events include :-
Correct Answer The appointment of a new board of directors , Other key appointments , Redundancies
Your Answer The appointment of a new board of directors , Redundancies , Fixation of pay structures

Multiple Choice Single Answer
Question Strategic business partnership is :-
Correct Answer Not a one way street
Your Answer Not a one way street

Multiple Choice Multiple Answer
Question The distinction between the different levels may vary in different organisations according to their :-
Correct Answer Size , Complexity , Sophistication of their personnel function
Your Answer Size , Sophistication of their personnel function , Structural make up

Match The Following
Question Correct Answer Your Answer

Tyson of Cranfield Companies will have in future to think of different kinds of practices to apply to employment relationships Company remains stuck in the old adversarial bargained constitutional mode

Kinsley Lord Model encapsulates much of what organisation development now involves Companies will have in future to think of different kinds of practices to apply to employment relationships

Murlis Defined 5 main kinds of teams Common sense is a systematic learnable discipline with a wide range of explicit competencies

Armstrong Common sense is a systematic learnable discipline with a wide range of explicit competencies The agenda remains fixed


Multiple Choice Single Answer
Question Latent tensions like geological fault lines become visible under the condition of:-
Correct Answer Stress and tension
Your Answer Stress and tension

True/False
Question Many organizations are now grappling with the need to recruit and retain loyal employees.
Correct Answer False
Your Answer True

Select The Blank
Question Cost information is seen as a responsibility of ________ as per H R Manager.
Correct Answer Finance department
Your Answer Finance department

Multiple Choice Single Answer
Question Development strategy should be guided by a :-
Correct Answer Vision & Set of values
Your Answer Vision & Policies

Multiple Choice Multiple Answer
Question The SHRM contribution could include :-
Correct Answer The development of a joint venture culture , Team building , Development of flexibility among employees Your Answer The development of a joint venture culture , Team building , Development of flexibility among employees

Strategic HR - 4

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Match The Following
Question Correct Answer Your Answer

HR Agenda --Retention of Talents

HR Practitioners --Mentor

HR Strategists --Embedded practices

Responsibilities of HR-- Recruitment


Multiple Choice Single Answer
Question Who, in the past expected periodic unemployment over their careers?
Correct Answer Blue collar workers
Your Answer Administrative staff

Multiple Choice Single Answer
Question When top managers lay off technical & professional workers, they must assess the impact of such lay off on :-
Correct Answer The remaining corps of employees
Your Answer The remaining corps of employees

Multiple Choice Multiple Answer
Question IT sector employers are looking for :-
Correct Answer Specific skills , Experience , High market value
Your Answer Specific skills , Experience

True/False
Question HR partner will probably be involved in some way with the implementation of the solution.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question What is the general obsevation / importance in ensuring excellent candidates can be seen at times which are possible for them, rather than to a fixed interview schedule?
Correct Answer Flexibility
Your Answer Flexibility

Select The Blank
Question The organization's ________ must be conducive to productivity and quality improvement.
Correct Answer Culture
Your Answer Culture

Match The Following
Question Correct Answer Your Answer

Classic consultancy cycle --Gaining Entry

Technology-- Working Practices

Dave Ulrich --Appropriate risks

Gareth Morgan-- Formal Authority


True/False
Question The interest in recent years in emotional & other forms of intelligence is starting to percolate through into western management vocabulary.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Quality of life consists of :-
Correct Answer Trade off between family , Leisure , Career
Your Answer Leisure , Career

Multiple Choice Single Answer
Question The adult learning process does not include :-
Correct Answer Continuous professional development
Your Answer Continuous professional development

Select The Blank
Question ________ responsibility is to keep up to date & keep up with the information flow.
Correct Answer Knowledge owner's
Your Answer Knowledge manager's

Select The Blank
Question Given the current emphasis on individualism the obvious route might seem to be the ________.
Correct Answer Sophisticated human relations mode
Your Answer Sophisticated human relations mode

True/False
Question The only real measure of the quality of a product and service is whether it delivers customer satisfaction.
Correct Answer True
Your Answer True

Select The Blank
Question Let go of unnecessary routine tasks means ________.
Correct Answer Bebureaucratize
Your Answer Centralize

Multiple Choice Multiple Answer
Question Communication is :-
Correct Answer About relationship building , Is obvious area for active collaboration between human resource professionals and the line , Considered a key component of change management
Your Answer About relationship building , Is obvious area for active collaboration between human resource professionals and the line , Considered a key component of change management

Select The Blank
Question HR Scorecard stands alone but fits into the ________ scorecard.
Correct Answer Balance
Your Answer Corporate

True/False
Question Time is not a major constraint as the organization works at full capacity throughout the year.
Correct Answer False
Your Answer True

True/False
Question If mergers are handled `professionally they can never backfire.
Correct Answer False
Your Answer False

Select The Blank
Question The majority of respondents commented on the negative features of working in a political environment, including the adverse effects on job ________.
Correct Answer Satisfaction
Your Answer Satisfaction

Multiple Choice Single Answer
Question The CIPD research also highlighted the predictive nature of the employee satisfaction for business :-
Correct Answer Results
Your Answer Policies

Multiple Choice Multiple Answer
Question The unfairness issues are associated with :-
Correct Answer Comparisons with other organizations , Feelings that other classes of employees in the same organization are more favorably treated
Your Answer Comparisons with other organizations , Feelings that other classes of employees in the same organization are more favorably treated

Multiple Choice Multiple Answer
Question The QWL program provides a framework for co-ordinating what in order to produce improvements in QWL outcomes?
Correct Answer The introduction , Maintenance , Improvement
Your Answer The introduction , Maintenance , Improvement

Select The Blank
Question ________ performance does not occur in a vaccum.
Correct Answer High
Your Answer Individual

Select The Blank
Question Individual level where people are usually motivated to close the gap between their current and desired ________.
Correct Answer Capabilities
Your Answer Skills

Multiple Choice Multiple Answer
Question Outcomes of business strategy :-
Correct Answer Financial projections , Company positioning , Mission statement
Your Answer Mission statement , Financial projections , Company positioning

Multiple Choice Multiple Answer
Question Some prerequisites of HR team include :-
Correct Answer Interpersonal and consultancy skills , Planning and implementation skills , Willingness to learn from other organisation
Your Answer Interpersonal and consultancy skills , Planning and implementation skills , Willingness to learn from other organisation

Multiple Choice Single Answer
Question Today what has become more salient in lay off procedures?
Correct Answer Interpersonal dimensions
Your Answer Seniority

True/False
Question Mission can provide a steering force for organization improvement.
Correct Answer False
Your Answer True

True/False
Question Flatter structures can reinforce the desire to hoard information.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question According to whom there is a much wider caliber of people applying for jobs than in years gone by?
Correct Answer Head hunters
Your Answer Recruiters

True/False
Question The technical changes will trigger a set of political issues.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question The 100 day plan addresses most of the integration issues at the level of :-
Correct Answer Human resource matters , Systems , Processes
Your Answer Systems , Processes , Top management

Select The Blank
Question The generalists should develop ________.
Correct Answer At least one area of expertise
Your Answer At least one area of expertise

Multiple Choice Single Answer
Question The employees are sensitive to the differences which affect them most especially if they perceive the acquisition to be :-
Correct Answer Hostile
Your Answer Hostile

Multiple Choice Single Answer
Question Which is HR's most precious asset?
Correct Answer Credibility
Your Answer Credibility

Multiple Choice Multiple Answer
Question Forms of employee participation in idea generation are :-
Correct Answer Suggestion schemes , Quality circles , Problem-solving groups
Your Answer Suggestion schemes , Quality circles , Assessment centers

Select The Blank
Question In Roffey park's survey, electronic mail is used by ________ percent of respondents.
Correct Answer 78
Your Answer 78

Multiple Choice Multiple Answer
Question Right people are being :-
Correct Answer Hired , Promoted , Transferred
Your Answer Hired , Promoted , Retained

Multiple Choice Single Answer
Question If there is too much stability the organization can become :-
Correct Answer Internally focused
Your Answer Internally focused

Multiple Choice Multiple Answer
Question Critical success factors consist of :-
Correct Answer People , Financial performance , Market share
Your Answer People , Financial perspective

True/False
Question Perhaps the biggest obstacle to shared learning is a blame culture when things go wrong.
Correct Answer True
Your Answer True

Select The Blank
Question Human Resource Management in the multidivisional company - The authors of this book is ________.
Correct Answer Purcell and Ahlstrand
Your Answer Purcell and Ahlstrand

True/False
Question Professor Robert B. Reich has identified six 'social glues' of the company of the future.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Strategies for securing commitment to change :-
Correct Answer Preparation , Acceptance , Commitment
Your Answer Preparation , Acceptance , Motivation

Multiple Choice Single Answer
Question The first task is for the human resource function to clarify its own :-
Correct Answer Priorities
Your Answer Commitment

Multiple Choice Single Answer
Question Cross-boundary working is where employees of different corporate cultures are required to work :-
Correct Answer Closely together
Your Answer Closely together