Principles and Practices of Management - 18

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Multiple Answer
Question The summary of important trends in retailing is
Correct Answer efficiency and focus , non store retailing , global players vs local players
Your Answer non store retailing , global players vs local players , efficiency and focus


Match The Following
Question Correct Answer Your Answer

EQ The qualities that mark the people who excel in real life The qualities that mark the people who excel in real life

Self-Motivation It requires a high level of optimism and persistence despite rejection It requires a high level of optimism and persistence despite rejection

Cost It signifies increased employees turnover It signifies increased employees turnover

Benefit Differentiating between positive and destructive emotions Differentiating between positive and destructive emotions

Multiple Choice Multiple Answer
Question Name the leading ad agencies in India that have a separate event section.
Correct Answer Vigennet , Ogilvy , Mathers
Your Answer Vigennet , Ogilvy , Mathers


Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative


True/False
Question Henry Fayol was born in England.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question The service sector is the most diverse sector in the economy and one of the oldest professions present today are
Correct Answer Indian administrative services
Your Answer Indian administrative services


True/False
Question Insider trading issue is an important aspect of corporate governance.
Correct Answer True
Your Answer True


True/False
Question Economic consideration do not affect the choice of span.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question Name the following topics that gives an idea about the concept of organizing.
Correct Answer Decentralization , Staffing process , Span of management
Your Answer Decentralization , Staffing process , Span of management


True/False
Question Span of management is normally related to organization structure.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals


Select The Blank
Question ________ activities include co-ordination and control.
Correct Answer Managerial
Your Answer Managerial


Multiple Choice Single Answer
Question Who emphasized that king, as a head of the state has to be virtuous and self disciplined
Correct Answer Sukrayacharya
Your Answer Sukrayacharya


Multiple Choice Single Answer
Question "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?
Correct Answer we see only parts of ready potential on the surface
Your Answer we see only parts of ready potential on the surface


True/False
Question Samartha Ramdas contributed to the conception of administration and management
Correct Answer True
Your Answer True


True/False
Question Taj Mahal are living symbols of 'creation and result of management practices'.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money, Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous


Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession


Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer Koontz & O 'Donell
Your Answer Koontz & O 'Donell


Multiple Choice Single Answer
Question How many central ideas are associated with consequentialism?
Correct Answer Two
Your Answer Two


True/False
Question Vision without mission is incomplete and mission without vision is meaningless.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker


Select The Blank
Question Control, like other elements of management process has to be ________ and not an emergency operation
Correct Answer continuous
Your Answer continuous


Select The Blank
Question The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer Consequentialism


Select The Blank
Question Advantage of delegation of authority results in prompt ________.
Correct Answer Decision-making
Your Answer Decision-making


Multiple Choice Single Answer
Question In addition to Place, Labor and Money which other internal environment Factor influences Management?
Correct Answer Machines
Your Answer Machines


Multiple Choice Single Answer
Question Management is
Correct Answer Multidisciplinary
Your Answer Multidisciplinary


Select The Blank
Question ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer Knowledge worker


Select The Blank
Question Events are occurrences designed for ________ interests.
Correct Answer marketing
Your Answer marketing


True/False
Question Delegation has basically five degrees - zero, low, moderate, high and fifth degree.
Correct Answer True
Your Answer True


Select The Blank
Question Business ethics can be defined as the study of what is________for the business.
Correct Answer good and right
Your Answer good and right


Select The Blank
Question The retailing sector in India has been quite________.
Correct Answer staid and boring
Your Answer staid and boring


Multiple Choice Single Answer
Question Management is said to be the combination of three factors, arts, science and the third is
Correct Answer profession
Your Answer profession


Match The Following
Question Correct Answer Your Answer

Unit of command This means that employees should receive orders from one superior only This means that employees should receive orders from one superior only

Scalar chain Chain of superiors from the highest to the lowest ranks Chain of superiors from the highest to the lowest ranks

Equity Loyalty, devotion on the part of managers should be there when dealing with subordinates Loyalty, devotion on the part of managers should be there when dealing with subordinates

Esprit De Corps In union there is strength' In union there is strength'

Multiple Choice Single Answer
Question Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an ethical point of view?
Correct Answer Ethics of Virtue
Your Answer Ethics of Virtue


Select The Blank
Question In management process, the most misinterpreted word is ________.
Correct Answer Organizing
Your Answer Organizing


Multiple Choice Single Answer
Question What does Maslow propound about the five needs ?
Correct Answer Hierarchy
Your Answer Hierarchy


Multiple Choice Single Answer
Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be desired from such reasons?
Correct Answer Deontological Ethics
Your Answer Deontological Ethics


Multiple Choice Single Answer
Question What is the challenge insurance will face like any other service sector?
Correct Answer Branding
Your Answer Branding


Multiple Choice Multiple Answer
Question The steps included in the process of MBO are
Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives
Your Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives


Multiple Choice Single Answer
Question What require a high level of optimism and persistence despite rejection
Correct Answer Self-Motivation
Your Answer Self-Motivation


Multiple Choice Single Answer
Question One of the internal environment factors that influences management is
Correct Answer Place
Your Answer Place


Multiple Choice Multiple Answer
Question Name the flagship companies under the Business family "Munjals"
Correct Answer Hero Honda , Hero Cycles
Your Answer Hero Honda , Hero Cycles


Multiple Choice Multiple Answer
Question In the complex new liberalized economy business families face common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value , Transnational attach


Select The Blank
Question Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.
Correct Answer Authority
Your Answer Authority


Select The Blank
Question Planning depends on authenticity and ________ of information.
Correct Answer Reliability
Your Answer Reliability


Multiple Choice Single Answer
Question One of the external environment factors that influences Management is
Correct Answer Legal
Your Answer Legal

Principles and Practices of Management - 17

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


True/False
Question Economic consideration do not affect the choice of span.
Correct Answer False
Your Answer False


Select The Blank
Question Necessity of control in business organization arises due to number of factors, one of which is ________ of organizations themselves.
Correct Answer Complexity
Your Answer Improper action


Multiple Choice Single Answer
Question Who mentioned that everyone has a divine power to face the challenges?
Correct Answer Vivekananda
Your Answer Vivekananda


True/False
Question Henry Fayol's contribution is classified into ten industrial and management principles.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question What is it that in communication should not be done in vacuum, instead other people should be consulted?
Correct Answer Planning
Your Answer Planning


Multiple Choice Multiple Answer
Question Key ethical principles include the following:-
Correct Answer Caring and compassion , Being fair and open minded , Fulfilling commitments
Your Answer Caring and compassion , Being fair and open minded , Fulfilling commitments


Multiple Choice Multiple Answer
Question Name the factors determining decentralization of authority :-
Correct Answer Size of the organization , Uniformity of policy , History of the enterprise
Your Answer Size of the organization , Uniformity of policy , History of the enterprise


Multiple Choice Multiple Answer
Question Under principle of effective communication what should be fully understood by all concerned?
Correct Answer Tasks , Policies , Responsibilities
Your Answer Tasks , Policies , Responsibilities


Multiple Choice Single Answer
Question A practical method with a goal to purify mind and eliminate tensions is known as :-
Correct Answer Vipassana
Your Answer Vipassana


Match The Following
Question Correct Answer Your Answer

Knowledge based decision-making. Instead of intuition Instead of intuition

Professional managers may have only salary-stake Question of accountability of Performance Question of accountability of Performance

Management can be applied everywhere Management is universal Management is universal

Management is dynamic Changes as per time Changes as per time

Manager does not require any specific qualification Anybody can become a manager Anybody can become a manager



Multiple Choice Single Answer
Question Communication forms the link between every individual and between one group and the other groups. What are the main facts which flow through individuals at various levels?
Correct Answer Concepts, opinions
Your Answer Concepts, co-ordination


True/False
Question The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question The characteristics of professional managers are :-
Correct Answer Focus , Objectivity , Creativity
Your Answer Focus , Control , Creativity


Select The Blank
Question ________ provide all types of help required to make the business more efficient and profitable.
Correct Answer Consultants
Your Answer Consultants


Multiple Choice Single Answer
Question One of the external environment factors that influences Management is
Correct Answer Legal
Your Answer Legal


Multiple Choice Multiple Answer
Question Components of planning would include :-
Correct Answer Objectives , Budgets , Procedures
Your Answer Objectives , Budgets , Procedures


Select The Blank
Question New companies feel that ________ is the most appropriate type of alliance.
Correct Answer Joint-venture
Your Answer Joint-venture


Select The Blank
Question Services need efficient ________, transport roads and power just as much as industry and agriculture.
Correct Answer Telecom
Your Answer Manpower


Multiple Choice Multiple Answer
Question Some of the famous philosophies given by our legends to smoother the pressures of managers are :-
Correct Answer Vipassana , Meditation , Yoga
Your Answer Vipassana , Meditation , Yoga


Select The Blank
Question The scope for retailing in India is great as it is dominated by the ________.
Correct Answer Unorganized sector
Your Answer Unorganized sector


Select The Blank
Question Planning depends on authenticity and ________ of information.
Correct Answer Reliability
Your Answer Reliability


Match The Following
Question Correct Answer Your Answer

Management is the combination of what ? Arts, Science and Profession Arts, Science and Profession

What is Koontz & O’Donell’s definition of management ? Management is the creation and maintenance of internal environment in an organization Management is the creation and maintenance of internal environment in an organization

What is Peter Drucker’s definition of management? Management is a multi-purpose Organ that manages a business Management is a multi-purpose Organ that manages a business

One of the features of management is Management is purposeful and Goal-oriented Management is purposeful and Goal-oriented

Management is influenced by which external Environmental factors By political, legal, social, cultural factors By political, legal, social, cultural factors



True/False
Question Policy is supposed to be immutable, unchanging and eternal.
Correct Answer True
Your Answer False


True/False
Question Motivation of subordinates to meet the expectations of the manager is a feature of direction.
Correct Answer False
Your Answer False


Select The Blank
Question ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
Your Answer Low


Multiple Choice Single Answer
Question What type of industry is consulting?
Correct Answer Knowledge
Your Answer Service


Select The Blank
Question The concept of corporate governance has been attracting ________ in India.
Correct Answer Public attention
Your Answer Public attention


Select The Blank
Question The ________ appeared in the book, In search of Excellence.
Correct Answer 7 S model
Your Answer 7 S model


Multiple Choice Single Answer
Question Planning on what is said as good as no planning
Correct Answer Paper
Your Answer Paper


Multiple Choice Single Answer
Question Which among the following is a component of planning?
Correct Answer Rules
Your Answer Discussions


Multiple Choice Single Answer
Question What is the meaning of no physical transferability of services?
Correct Answer Intangibility
Your Answer Intangibility


True/False
Question Management consultants do not assist implementation.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question The lack of communication leads to :-
Correct Answer Information gap , Disintegration , Deviation from performance
Your Answer Information gap , Disintegration , Deviation from performance


Multiple Choice Single Answer
Question Which is the most appropriate type of alliance which the new companies often overestimate?
Correct Answer Joint-venture
Your Answer Joint-venture


Multiple Choice Multiple Answer
Question The different kinds of relationships for selecting the span of control would be :-
Correct Answer One to one , Cross relationship , Direct group
Your Answer One to one , Cross relationship , Direct group


Multiple Choice Single Answer
Question Which famous management consultancy first adopted the 7 S model?
Correct Answer McKinsey & Co.
Your Answer McKinsey & Co.


True/False
Question Planning can eliminate risk, but can not minimize it.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question Communication is a two way process, it starts with :-
Correct Answer Communicator
Your Answer Communicator


Select The Blank
Question Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer Recognition
Your Answer Recognition


True/False
Question Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer False
Your Answer False


True/False
Question Wrong medium of communication is a physical barrier.
Correct Answer False
Your Answer True


True/False
Question Successful consultants must be foreign culture savvy.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Under mechanism of scientific management, scientific task setting includes :-
Correct Answer Time study , Motion study , Method study
Your Answer Time study , Motion study , Method study


Multiple Choice Single Answer
Question One of the internal environment factors that influences management is
Correct Answer Place
Your Answer Place


Select The Blank
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas


Multiple Choice Multiple Answer
Question Certain important motivational techniques are :-
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Security technique , Monetary incentives , Job-based techniques


Multiple Choice Single Answer
Question What does an SBU do to unrelated products and businesses?
Correct Answer It dissolves them
Your Answer It separates them

Principles and Practices of Management - 16

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Single Answer
Question Profession requires definite period of what?
Correct Answer Learning
Your Answer Learning

Multiple Choice Multiple Answer
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process

Multiple Choice Multiple Answer
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology

Multiple Choice Multiple Answer
Question The features of art is as follows
Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity

Match The Following
Question Correct Answer Your Answer
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
Management Creative Creative
Professional Manager Dynamic Dynamic

Match The Following
Question Correct Answer Your Answer
Social Science Management Climatic
Global Climatic Knowledge
Management is Way of life Directing
Organizing Directing Way of life
Science Knowledge Management

Multiple Choice Single Answer
Question Who built the first practical mechanical calculator and predicted the specialization of mental work; suggested profit sharing?
Correct Answer Charles Babbage
Your Answer Charles Babbage

Multiple Choice Single Answer
Question Who is called “the Father of Modern Management Theory”?
Correct Answer Henry Fayol
Your Answer Henry Fayol

Multiple Choice Multiple Answer
Question Fedrick Winslow Taylor’s Philosophy of Scientific Management are
Correct Answer cooperation , maximum output
Your Answer cooperation , individualism , maximum output

True/False
Question There are four hard ‘ S’s in the 7 S Model.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Limitations of planning will be
Correct Answer depends on internal variables , depends on reliability of information
Your Answer depends on internal variables , eliminates risk , depends on reliability of information

True/False
Question Danger of inflexibility is another weakness of MBO.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Characteristic of formal organization
Correct Answer arbitrary structure , determined objectives and policies , well defined rules and regulations
Your Answer arbitrary structure , determined objectives and policies , well defined rules and regulations

Multiple Choice Multiple Answer
Question Characteristics of informal organization
Correct Answer spontaneous development , informal authority
Your Answer spontaneous development , informal authority

True/False
Question Delegation and decentralization are closely related
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question What constitutes the life-spark of an enterprise?
Correct Answer Directing
Your Answer Directing

Multiple Choice Multiple Answer
Question The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programme evaluation and review technique
Your Answer management audit , Critical path method , Programme evaluation and review technique

Multiple Choice Multiple Answer
Question Some of the external factors that limit control are
Correct Answer govt. policies , market changes , economic changes
Your Answer govt. policies , market changes , economic changes

True/False
Question Direction includes issuing orders.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Different types of coordination are
Correct Answer internal coordination , external coordination , vertical coordination
Your Answer internal coordination , external coordination , vertical coordination

Multiple Choice Multiple Answer
Question External coordination will be
Correct Answer coordination with customers , coordination with government , coordination with suppliers
Your Answer coordination with customers , coordination with government , coordination with suppliers

True/False
Question Without co-ordination individuals and organizations would begin perusal of their own specialized interests.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question The various tools employed by the companies to improve and sustain employee morale
Correct Answer building responsibility , rotation of jobs , job enrichment
Your Answer building responsibility , rotation of jobs , job enrichment

Multiple Choice Single Answer
Question What hampers organizational communication?
Correct Answer Barriers
Your Answer Barriers

True/False
Question Using the right medium is a barrier to communication.
Correct Answer False
Your Answer False

True/False
Question Lack of communication leads to loss of trust and confidence.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Which among the following is a event management company?
Correct Answer Planet E
Your Answer Planet E

Multiple Choice Single Answer
Question Which segment of event management has the potential to gross largest in India?
Correct Answer Live Entertainment
Your Answer Live Entertainment

Multiple Choice Multiple Answer
Question Some of the leading companies in the event management sector are
Correct Answer Balaji Alliance Ltd. , Cine Yug , Midas Events
Your Answer Balaji Alliance Ltd. , Cine Yug , Midas Events

Multiple Choice Single Answer
Question How many channels are there through which corporate governance may bear on performance?
Correct Answer Five
Your Answer Five

Multiple Choice Multiple Answer
Question The functions of the board of directors are
Correct Answer succession planning , establishing performance standards , determination of board policies
Your Answer succession planning , establishing performance standards , determination of board policies

Multiple Choice Single Answer
Question Which Indian Pharma Company has recently started an SBU?
Correct Answer Ranbaxy
Your Answer Ranbaxy

Multiple Choice Single Answer
Question What is lacking in Indian business companies management?
Correct Answer Professionalism
Your Answer Professionalism

Multiple Choice Single Answer
Question What type of planning Indian business families are doing?
Correct Answer Succession
Your Answer Succession

Select The Blank
Question It’s a ________ degree of delegation in which a ________ states a task to subordinate.
Correct Answer moderate
Your Answer moderate
Correct Answer superior
Your Answer superior

Select The Blank
Question A ________ should always be clear about what is to be ________ to subordinates.
Correct Answer superior
Your Answer superior
Correct Answer delegated
Your Answer delegated

Select The Blank
Question ________ can be viewed as an extension of ________.
Correct Answer Decentralization
Your Answer Decentralization
Correct Answer delegation
Your Answer delegation

Select The Blank
Question For an organization to function effectively certain ________ and objectives must be ________ set.
Correct Answer goals
Your Answer goals
Correct Answer clearly
Your Answer clearly

Select The Blank
Question ________ is but a follow –up to the other functions of ________.
Correct Answer Control
Your Answer Control
Correct Answer management
Your Answer management

Select The Blank
Question Organizational morale is basically a ________ condition of groups and ________.
Correct Answer mental
Your Answer mental
Correct Answer individuals
Your Answer individuals

Select The Blank
Question Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct Answer science
Your Answer science
Correct Answer premium
Your Answer premium

Select The Blank
Question ________ is concerned with what is Good and right for ________.
Correct Answer Ethics
Your Answer Ethics
Correct Answer society
Your Answer society

Select The Blank
Question ________ has difficulty in maintaining a ________ corporate image
Correct Answer SBU
Your Answer SBU
Correct Answer Uniform
Your Answer Uniform

True/False
Question Standard Batteries is a flagship company of the Thapar group.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Learning organizations must cope with challenge and what else?
Correct Answer Uncertainty
Your Answer Uncertainty

Multiple Choice Multiple Answer
Question What are some of the challenges faced by retail sector?
Correct Answer Looking beyond price , The people factor , The technological edge
Your Answer Looking beyond price , The people factor , The technological edge

Multiple Choice Single Answer
Question Services cannot be stalked and delivered on the spot. This means services are:
Correct Answer Non Inventoriable
Your Answer Non Inventoriable