Principles and Practices of Management - 11

PPM assgn
Multiple Choice Single Answer
Question
The best leader is someone who is?
Correct Answer
Cool
Your Answer
Cool

Multiple Choice Single Answer
Question
Life Insurance Corporation was nationalized in 1956 by merging how many private insurance companies?
Correct Answer
245
Your Answer
245

Select The Blank
Question
________ offer a definite ________ to the planning process.
Correct Answer
Rules
Your Answer
Rules
Correct Answer
direction
Your Answer
direction

True/False
Question
To avoid order and clarity there should be unity of command.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
The different leadership styles are
Correct Answer
Autocratic , democratic , laissez - faire
Your Answer
Autocratic , benevolent , democratic , laissez - faire

Select The Blank
Question
Companies seeking to improve have taken a plethora of initiatives such as ________ and ________
Correct Answer
TQM
Your Answer
TQM
Correct Answer
BPR
Your Answer
BPR

Multiple Choice Single Answer
Question
What has led to the stumbling of Indian companies?
Correct Answer
Self-confidence
Your Answer
Self-confidence

Select The Blank
Question
________ divide work into specialized ________.
Correct Answer
Managers
Your Answer
Managers
Correct Answer
functions
Your Answer
functions

Multiple Choice Multiple Answer
Question
The internal environment factors that influence management are
Correct Answer
labour , machines , place
Your Answer
labour , machines

Multiple Choice Single Answer
Question
Co-ordination must be visualized from which stage of planning and policymaking?
Correct Answer
Early
Your Answer
Early

True/False
Question
Management consultants do not assist implementation.
Correct Answer
False
Your Answer
False

Select The Blank
Question
________ management includes ________ of tools and equipments.
Correct Answer
Scientific
Your Answer
Scientific
Correct Answer
Standardization
Your Answer
Standardization

Select The Blank
Question
A ________ faced by the retail business is the ________ aspect.
Correct Answer
challenge
Your Answer
challenge
Correct Answer
cultural
Your Answer
cultural

Select The Blank
Question
________ should ________ its resources in key areas
Correct Answer
SBU
Your Answer
SBU
Correct Answer
Manage
Your Answer
Manage

True/False
Question
Frederick W. Taylor was born before Henry Fayol
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell

Multiple Choice Single Answer
Question
Without an efficient what can, direction not be fully effective?
Correct Answer
Control
Your Answer
Control

Multiple Choice Multiple Answer
Question
Various areas of operations in Event Management are
Correct Answer
celebrity mangement , high profile weddings, birthday parties , concerts
Your Answer
celebrity mangement , high profile weddings, birthday parties , Talent search , concerts

Multiple Choice Multiple Answer
Question
A responsible leader does not limit
Correct Answer
discussions , development of alternatives , interactions
Your Answer
discussions , development of alternatives , interactions

Multiple Choice Single Answer
Question
Achieving one’s potential is what type of need?
Correct Answer
Self-actualization
Your Answer
Self-actualization

Select The Blank
Question
________ involves the setting of ________ which will have to prevail in the Organization
Correct Answer
Objectives
Your Answer
Policies
Correct Answer
standards
Your Answer
standards

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Multiple Choice Single Answer
Question
What is the meaning of no physical transfer of goods in Service?
Correct Answer
Intangibility
Your Answer
Intangibility

Match The Following
Question
Correct Answer
Your Answer
Whose success story has taught us a lesson?
Japan
Japan
Which King insisted upon setting the goals?
Akbar
Akbar
Who mentioned that everybody has a divine power to face challenges?
Vivekananda
Vivekananda
Who was the mentor of Chandragupta Maurya?
Kautilya
Kautilya
Who popularize Transcendental Meditation?
Maharishi
Maharishi

True/False
Question
Direction should not be a very continuous activity.
Correct Answer
False
Your Answer
False

True/False
Question
Delegation of authority does not allow subordinate to develop
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

Multiple Choice Single Answer
Question
Who is called “the Father of Modern Management Theory”?
Correct Answer
Henry Fayol
Your Answer
Henry Fayol

Multiple Choice Single Answer
Question
Direction helps facilitate what in the organization?
Correct Answer
Change
Your Answer
Change

Select The Blank
Question
________ corporate governance is ________ to resilient and vibrant capital markets.
Correct Answer
Strong
Your Answer
Strong
Correct Answer
indispensable
Your Answer
indispensable

Match The Following
Question
Correct Answer
Your Answer
EQ refers to the qualities
That mark the people who excel in real life.
That mark the people who excel in real life.
Science is proving that EQ more than IQ
Underpins many of the best decisions.
Underpins many of the best decisions.
Emotional distress shrinks working memory
And so diminishes the ability to think clearly.
And so diminishes the ability to think clearly.
self-motivation requires a high level of optimism
And persistence despite rejection.
And persistence despite rejection.
Empathy involves reading unstated emotional cues
Being able to sense what others are feeling
Being able to sense what others are feeling

Multiple Choice Multiple Answer
Question
Due to liberalization the changes that has taken place can be summarized as
Correct Answer
competition , pressure on prices , market revolution
Your Answer
competition , pressure on prices , market revolution

Select The Blank
Question
Corporate governance should aim at better ________, ________ and accountability.
Correct Answer
transparency
Your Answer
transparency
Correct Answer
ethics
Your Answer
ethics

True/False
Question
Economic considerations do not affect the choice of span.
Correct Answer
False
Your Answer
False

Select The Blank
Question
________ can be viewed as an extension of ________.
Correct Answer
Decentralization
Your Answer
Decentralization
Correct Answer
delegation
Your Answer
delegation

Select The Blank
Question
________ can defined as the ________ of what is good and right for business.
Correct Answer
Business Ethics
Your Answer
Business Ethics
Correct Answer
study
Your Answer
study

Multiple Choice Single Answer
Question
Where is the attack on business families coming from?
Correct Answer
Transnationals
Your Answer
Transnationals

Multiple Choice Multiple Answer
Question
The old control techniques which were used through years are
Correct Answer
unity of policies , break-even analysis , budgetary control
Your Answer
unity of policies , break-even analysis , budgetary control

Multiple Choice Multiple Answer
Question
Steps that a whistle blower should take into consideration
Correct Answer
stick to facts , consult lawyer , determine the type of wrong
Your Answer
stick to facts , consult lawyer , determine the type of wrong

Multiple Choice Multiple Answer
Question
Budgetary control involves budgets such as
Correct Answer
sales , production , cash
Your Answer
sales , production , cash

True/False
Question
Event management is a modern activity.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Which among the following are barriers to communication?
Correct Answer
Noise, time and distance , Semantic barriers , Wrong Medium
Your Answer
Noise, time and distance , Semantic barriers , Wrong Medium

Multiple Choice Single Answer
Question
What is concerned for the good and right for the society?
Correct Answer
Ethics
Your Answer
Ethics

Multiple Choice Multiple Answer
Question
The important characteristics of direction are
Correct Answer
helps utilize capabilities , initiates action , irreplaceable task
Your Answer
helps utilize capabilities , initiates action , irreplaceable task

Multiple Choice Multiple Answer
Question
Principles of effective communication would be
Correct Answer
clear in use of language , attentive listening , use of right medium
Your Answer
clear in use of language , attentive listening , use of right medium

True/False
Question
The objective of paternalistic leadership to help, guide, protect followers.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The channels through which corporate governance may bear on performance are
Correct Answer
managerial incentives , disciplining , corporate restructuring
Your Answer
managerial incentives , disciplining , corporate restructuring

Principles and Practices of Management - 12

PPM assgn
Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary

Multiple Choice Multiple Answer
Question
The features of art is as follows
Correct Answer
skill , knowledge , creativity
Your Answer
skill , knowledge , creativity

Multiple Choice Multiple Answer
Question
Science as a discipline has the following features
Correct Answer
body of organized knowledge , establishes cause and effect relationship
Your Answer
body of organized knowledge , establishes cause and effect relationship

True/False
Question
Management is conditional
Correct Answer
False
Your Answer
True

True/False
Question
Science is a body of organized knowledge.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Who formulated the l4 Principles of Management?
Correct Answer
Henry Fayol
Your Answer
Henry Fayol

Multiple Choice Multiple Answer
Question
Some of the popular forecasts are
Correct Answer
demand forecast , sales forecast
Your Answer
demand forecast , sales forecast

Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective
Your Answer
ability to inspire people , achievable , precise and objective

True/False
Question
Drucker emphasized an MBO philosophy for self-help
Correct Answer
False
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Control
Standard
Design
Measurement
Performance
Performance
Motivating
Employees
Employees
Deviations
Action
Standard
Flexible
Design
Action

Multiple Choice Single Answer
Question
What does control set up for the organization?
Correct Answer
Standards
Your Answer
Standards

True/False
Question
Necessary rigidity is required in the control design.
Correct Answer
False
Your Answer
True

True/False
Question
Control has to be flexible.
Correct Answer
True
Your Answer
True

True/False
Question
Control helps management in knowing which department needs less attention.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
By creating independent units what can be done to the need for coordination?
Correct Answer
Reduced
Your Answer
Reduced

Multiple Choice Single Answer
Question
What does coordination do to corporate and individual goals?
Correct Answer
Harmonizes
Your Answer
Harmonizes

True/False
Question
Under planning targets of each department need not be compared with targets of all other departments.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
The different leadership styles are
Correct Answer
Autocratic , democratic , laissez - faire
Your Answer
Autocratic , democratic , laissez - faire

Multiple Choice Multiple Answer
Question
Some of the traits of leaderships are as follows
Correct Answer
emotional stability , communication skill , knowledge of human relations
Your Answer
emotional stability , communication skill , knowledge of human relations

Multiple Choice Multiple Answer
Question
Under hard boiled type of autocratic leadership, the employees tend to become
Correct Answer
qresentful , uarrelsome
Your Answer
qresentful , uarrelsome

Multiple Choice Single Answer
Question
Which need includes the basic human needs of food, clothing and shelter?
Correct Answer
Physiological needs
Your Answer
Social affiliation need

Multiple Choice Multiple Answer
Question
Some of the general motivators are
Correct Answer
job security , freedom at workplace , interesting work
Your Answer
job security , freedom at workplace , interesting work

Multiple Choice Single Answer
Question
Many organizational problems have their root cause in what?
Correct Answer
Misunderstandings
Your Answer
Misunderstandings

Multiple Choice Multiple Answer
Question
The different types of psychological barriers to communication will be
Correct Answer
ego , status consciousness , closed mind
Your Answer
ego , status consciousness , closed mind

Multiple Choice Multiple Answer
Question
The functional management challenges in service sector are
Correct Answer
human resource , marketing and advertising , finance and taxation
Your Answer
human resource , marketing and advertising , finance and taxation

Multiple Choice Single Answer
Question
What proportion is the organized sector of the retail market?
Correct Answer
2 %
Your Answer
2 %

True/False
Question
Mass activities have started in modern times .
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
Corporate Governance is the term given to which practices?
Correct Answer
Management
Your Answer
Management

True/False
Question
There are three central ideas associated with consequentialism.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
What is an independent business with a coherent set of products, strategies, and objectives, called
Correct Answer
Strategic Business Unit
Your Answer
Strategic Business Unit

True/False
Question
EQ was first brought to attention by Benott Simon .
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Tatas
Indian Hotels
BPL
Nambiars
BPL
Bombay Dyeing
Nulsi Wadia
Bombay Dyeing
Indian Hotels
Azeem Premji
Wipro
Wipro
Singhanias
Raymonds
Raymonds

Multiple Choice Single Answer
Question
What is the role of management consultants?
Correct Answer
All of these
Your Answer
Only a and b

Select The Blank
Question
________ is a scientific process of looking ________, which is based on past performance
Correct Answer
Forecasting
Your Answer
Forecasting
Correct Answer
forward
Your Answer
forward

Select The Blank
Question
________ is crucial to an organisaton’s ________.
Correct Answer
Directing
Your Answer
Directing
Correct Answer
success
Your Answer
success

Select The Blank
Question
Control through the ________ information will enable proper ________ of plans.
Correct Answer
feedback
Your Answer
feedback
Correct Answer
implementation
Your Answer
implementation

Select The Blank
Question
Theory Y assumes that people will exercise self-________ and control towards achieving ________ they are committed to.
Correct Answer
direction
Your Answer
direction
Correct Answer
objectives
Your Answer
objectives

Select The Blank
Question
The higher the ________ level of the employee, the lower the ________ satisfaction.
Correct Answer
educational
Your Answer
educational
Correct Answer
job
Your Answer
job

Select The Blank
Question
________ is concerned with what is Good and right for ________.
Correct Answer
Ethics
Your Answer
Ethics
Correct Answer
society
Your Answer
society

Select The Blank
Question
Make sure to follow the proper ________ in reporting the ________.
Correct Answer
Guidelines
Your Answer
Guidelines
Correct Answer
wrongdoing
Your Answer
wrongdoing

Select The Blank
Question
An ________ is a Group of related ________
Correct Answer
SBU
Your Answer
SBU
Correct Answer
businesses
Your Answer
businesses

Select The Blank
Question
Emotional ________ is the Realization to ________.
Correct Answer
intelligence
Your Answer
intelligence
Correct Answer
sense
Your Answer
Purpose

Multiple Choice Multiple Answer
Question
The aspects of corporate governance are
Correct Answer
attracting public attention , indispensable , trust
Your Answer
attracting public attention , indispensable

Select The Blank
Question
With ________ and government regulations, moving ahead requires ________ like Joint Ventures
Correct Answer
globalization
Your Answer
globalization
Correct Answer
strategies
Your Answer
strategies

Select The Blank
Question
Organizations where people continually expand their ________ to create results are called ________
Correct Answer
capacity
Your Answer
capacity
Correct Answer
Learning organizations
Your Answer
Progressive organization

Multiple Choice Single Answer
Question
Which among the following are the functions of board of directors?
Correct Answer
All of the above
Your Answer
All of the above

Principles and Practices of Management - 10

PPM assgn
Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Non-Direct Communication

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Verbal

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language

Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer
Business letters
Your Answer
Business letters

Match The Following
Question
Correct Answer
Your Answer
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address

Multiple Choice Multiple Answer
Question
Essentials of a good plan are
Correct Answer
must be continuous , should be time bound , must motivate people
Your Answer
must be continuous , should be time bound , must motivate people

Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective
Your Answer
ability to inspire people , achievable , precise and objective

Match The Following
Question
Correct Answer
Your Answer
Organizing
…Process
…Management
Philosophy
…Management
…Span
Exception
…Principle
…. Degree
Control
…Span
…Process
Delegation
…. Degree
…Principle

Multiple Choice Single Answer
Question
The extent of decentralization depends of which factor ?
Correct Answer
Costliness
Your Answer
Costliness

True/False
Question
Delegation and decentralization are closely related
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Who said, direction is telling people what to do?
Correct Answer
Dale
Your Answer
Dale

Multiple Choice Single Answer
Question
What is essential for an order is to be carried out effectively?
Correct Answer
Acceptance
Your Answer
Acceptance

Multiple Choice Single Answer
Question
Direction helps integrate whose efforts?
Correct Answer
Individual
Your Answer
Individual

True/False
Question
Necessary rigidity is required in the control design.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Some of the important techniques of coordination are
Correct Answer
hierarchy , effective communication , indoctrination
Your Answer
hierarchy , effective communication , indoctrination

True/False
Question
One needs to se e the big picture.
Correct Answer
True
Your Answer
True

True/False
Question
The 3-needs theory is about motivators in an organization.
Correct Answer
True
Your Answer
True

True/False
Question
Service sector has expanded because of explosion in information technology.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Franchisee stores can be further categorized into
Correct Answer
apparel stores , jewellery stores , footwear stores
Your Answer
apparel stores , jewellery stores , footwear stores

Multiple Choice Single Answer
Question
What is event management?
Correct Answer
Interactive advertising
Your Answer
Interactive advertising

Multiple Choice Single Answer
Question
What is the core of corporate governance?
Correct Answer
Trust
Your Answer
Trust

True/False
Question
There are five channels through which corporate governance may bear.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Key ethical principles include the following
Correct Answer
fulfilling commitments , caring and compassion , being accountable for decision
Your Answer
fulfilling commitments , caring and compassion , being accountable for decision

Multiple Choice Multiple Answer
Question
Unethical acts are results of the following factors
Correct Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness
Your Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness

True/False
Question
An SBU is a relatively independent business unit.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Learning organizations must develop a capacity for fast-paced innovation and learn to love what?
Correct Answer
Change
Your Answer
Change

Multiple Choice Multiple Answer
Question
The different disciplines mentioned in the fifth discipline fieldbook by Peter Sange are
Correct Answer
personal mastery , mental models , shared vision
Your Answer
personal mastery , mental models , shared vision

Multiple Choice Single Answer
Question
Who mentioned that everyone has a divine power to face the challenges?
Correct Answer
Vivekananda
Your Answer
Vivekananda

Multiple Choice Multiple Answer
Question
Human beings are classified under different mental conditions such as
Correct Answer
restless equilibrium , imperfect equilibrium , perfect equilibrium
Your Answer
restless equilibrium , imperfect equilibrium , perfect equilibrium

Multiple Choice Single Answer
Question
Successful consultants should promote their consultancy through what?
Correct Answer
Network
Your Answer
Network

True/False
Question
Decentralization would not be preferred in large-sized units.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Planning ________ risk factors and ________ waste
Correct Answer
anticipates
Your Answer
anticipates
Correct Answer
eliminates
Your Answer
eliminates

Select The Blank
Question
The need for co-ordination is felt to ________ the ________ of an organization
Correct Answer
integrate
Your Answer
integrate
Correct Answer
activities
Your Answer
activities

Select The Blank
Question
________ motivating, supervising, directing, guiding of employees, are ________ of control.
Correct Answer
Leading
Your Answer
Leading
Correct Answer
elements
Your Answer
elements

Select The Blank
Question
________ maintains the ________ between ends and means, outputs and efforts.
Correct Answer
Control
Your Answer
Control
Correct Answer
Equilibrium
Your Answer
Equilibrium

Select The Blank
Question
________ leader believes in helping, ________, protecting, and keeping followers happy?
Correct Answer
Paternalistic
Your Answer
Paternalistic
Correct Answer
guiding
Your Answer
guiding

Select The Blank
Question
Theory X assumes People must be ________ or controlled to do work to achieve ________
Correct Answer
coerced
Your Answer
coerced
Correct Answer
objectives
Your Answer
objectives

Select The Blank
Question
Morale generally ________ to esprit de ________.
Correct Answer
refers
Your Answer
refers
Correct Answer
corps
Your Answer
corps

Select The Blank
Question
________ services comprise of social and personal services and ________.
Correct Answer
Consumer
Your Answer
Consumer
Correct Answer
hotels
Your Answer
hotels

Select The Blank
Question
Indian ________ must keep in mind that Indians enjoy ________ for options.
Correct Answer
retailers
Your Answer
retailers
Correct Answer
scouting
Your Answer
scouting

Select The Blank
Question
An objective of corporate governance is ________ of ________ value.
Correct Answer
enhancement
Your Answer
enhancement
Correct Answer
shareholder
Your Answer
shareholder

Select The Blank
Question
________ is ________ management does
Correct Answer
management
Your Answer
Organization
Correct Answer
what
Your Answer
what

Multiple Choice Single Answer
Question
Corporate governance may bear on performance through which of the following?
Correct Answer
All of these
Your Answer
All of these

Multiple Choice Multiple Answer
Question
The tools and techniques used in the learning organizations are
Correct Answer
creativity, brainstorming , observing outcomes , reframing knowledge
Your Answer
creativity, brainstorming , observing outcomes , reframing knowledge

Multiple Choice Multiple Answer
Question
Collective learning requires skills for sharing information and knowledge, the key skills mentioned are
Correct Answer
listening and observing , holistic perspective , coping with challenge and uncertainty
Your Answer
knowledgeable colleagues , listening and observing , holistic perspective , coping with challenge and uncertainty

Multiple Choice Single Answer
Question
The Indian customer likes to be served:
Correct Answer
All of these
Your Answer
All of these