Showing posts with label Principles and Practices of Management (Set III). Show all posts
Showing posts with label Principles and Practices of Management (Set III). Show all posts

Wednesday, August 13, 2008

Principles and Practices of Management - 9

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Multiple Choice Multiple Answer
Question
The products that are grouped under SBU share a common
Correct Answer
underlying technology , market , skill
Your Answer
market , skill

Multiple Choice Single Answer
Question
What requires a high level of optimism and persistence despite rejection?
Correct Answer
Self Motivation
Your Answer
Self Motivation

True/False
Question
Strong corporate governance is indispensable to resilient and vibrant capital markets.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The service may or may not be tied to which type of good?
Correct Answer
Physical
Your Answer
Intangible

Select The Blank
Question
Organization is like an ________ influenced by ________-building process.
Correct Answer
individual
Your Answer
image
Correct Answer
image
Your Answer
Systemic

Select The Blank
Question
50.The last few years have shown a ________ of film ________ shows.
Correct Answer
opportunities
Your Answer
Recurrence
Correct Answer
celebrity
Your Answer
celebrity

Multiple Choice Single Answer
Question
Where is the attack on business families coming from?
Correct Answer
Transnationals
Your Answer
Transnationals

True/False
Question
Product differentiation is not a barrier to entry.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative
Your Answer
Creative

Select The Blank
Question
There has been an increased ________ on ________.
Correct Answer
reliance
Your Answer
Emphasis
Correct Answer
consultants
Your Answer
reliance

Multiple Choice Multiple Answer
Question
The different A’s of the service sector are
Correct Answer
acceptability , awareness , availability
Your Answer
acceptability , awareness , availability

True/False
Question
Management exists only at the top levels of the organization.
Correct Answer
False
Your Answer
False

Select The Blank
Question
In the Needs- satisfaction chain, every ________ is a ________
Correct Answer
step
Your Answer
step
Correct Answer
Motivator
Your Answer
Motivator

Multiple Choice Single Answer
Question
Organization is a set-up of what?
Correct Answer
Relationships
Your Answer
Relationships

Match The Following
Question
Correct Answer
Your Answer
Problem Perception
Bounded Rationality
Weaknesses
Benefits
Weaknesses
Bounded Rationality
Takeover
Turnaround
Turnaround
Budgets
Strategies
Rules
Policies
Rules
Strategies

Multiple Choice Multiple Answer
Question
Business families have adapted themselves to the new realities such as
Correct Answer
customer relationship management , reliable after sales service , new product launch
Your Answer
customer relationship management , reliable after sales service , new product launch

Multiple Choice Single Answer
Question
Management is the combination of Arts, Science and
Correct Answer
Profession
Your Answer
Profession

Multiple Choice Multiple Answer
Question
The Indian customers has been shying away from large stores and supermarket chains due to
Correct Answer
poverty and low literacy rates , expensive supply chains , low per capita income , low taxes
Your Answer
poverty and low literacy rates , low per capita income

True/False
Question
India never had its own management practice.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The need for co-ordination is created when managers do what to specialized activities?
Correct Answer
Divide
Your Answer
Distribute

Select The Blank
Question
Self-motivation requires a ________ level of ________.
Correct Answer
High
Your Answer
High
Correct Answer
optimism
Your Answer
optimism

Multiple Choice Multiple Answer
Question
The bureaucratic type of leadership is normally criticized for
Correct Answer
nepotism , delays
Your Answer
nepotism , autocratic

Multiple Choice Multiple Answer
Question
The various problems faced by event management industries are
Correct Answer
entertainment tax rates , large no. of permissions required , service taxes
Your Answer
entertainment tax rates , large no. of permissions required , service taxes

True/False
Question
Indian business families have focused more on their areas of core competence.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Harold Konntz

Select The Blank
Question
Henry P. Towne outlined the Importance of ________ as a ________
Correct Answer
management
Your Answer
management
Correct Answer
science
Your Answer
science

Multiple Choice Multiple Answer
Question
Components of planning would include
Correct Answer
objectives , budgets , procedures
Your Answer
objectives , procedures , people

Multiple Choice Single Answer
Question
Management is not just a
Correct Answer
Process
Your Answer
Process

Multiple Choice Single Answer
Question
According to Sehznick, “ the major task of a leader is not only to make a policy, but to build it into organization’s what?”
Correct Answer
Corporate Culture
Your Answer
Corporate Culture

True/False
Question
Direction is also done by top and middle level managers.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
What does the insurance company compensate, when an event insured against occurs?
Correct Answer
Losses
Your Answer
Losses

Multiple Choice Single Answer
Question
Who is the Father of Competitive Strategy?
Correct Answer
Michael E. Porter
Your Answer
Peter F. Drucker

True/False
Question
Greater co-ordination is not needed in sequential rather than pooled interdependence.
Correct Answer
False
Your Answer
False

Select The Blank
Question
________ is telling ________ what to do.
Correct Answer
Direction
Your Answer
Direction
Correct Answer
people
Your Answer
Subordinates

Match The Following
Question
Correct Answer
Your Answer
The process of control is complete
only when corrective action is taken.
via information collected.
Control highlights omissions if any.
And makes it possible to take Corrective measures.
And makes it possible to take Corrective measures.
Control is related to the future.
though it lives in the present.
of the nature of corrective action to be taken.
Changes can be anticipated
via information collected.
though it lives in the present.
Control gives the correct picture
of the nature of corrective action to be taken.
only when corrective action is taken.

True/False
Question
Organisational morale is basically the individual mental condition.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Features of Management are as follows
Correct Answer
goal oriented , universal , continuous process
Your Answer
goal oriented , universal , continuous process

Select The Blank
Question
________ is a systematic and knowledge of ________ and living.
Correct Answer
Vedanta
Your Answer
Vedanta
Correct Answer
Life
Your Answer
Life

Multiple Choice Single Answer
Question
Who propounded theory X and theory Y?
Correct Answer
McGregor
Your Answer
Henry Fayol

Multiple Choice Multiple Answer
Question
Service sector has expanded relentlessly in the past decade due to related events in the 1990’s
Correct Answer
explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in agriculture
Your Answer
explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in agriculture

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place
Your Answer
Location

Select The Blank
Question
Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct Answer
science
Your Answer
premium
Correct Answer
premium
Your Answer
Compensation

True/False
Question
If you want it done right, do it yourself, is a fallacy
Correct Answer
True
Your Answer
False

Select The Blank
Question
Self-________ matters a lot to ________
Correct Answer
regulation
Your Answer
regulation
Correct Answer
Leaders
Your Answer
Leaders

Multiple Choice Multiple Answer
Question
Some of the major strategies adopted by business families for their survival and growth are
Correct Answer
appointment of professional mangers , joint ventures and tie-ups , technology up gradation
Your Answer
appointment of professional mangers , technology up gradation

Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal
Your Answer
Skills

Multiple Choice Single Answer
Question
For most hi-tech service industries, the two ingredients are:
Correct Answer
Only a and c
Your Answer
Only a and c

Principles and Practices of Management - 8

Multiple Choice Single Answer
Question
Which of the following is a necessary by product of good managerial directing ?
Correct Answer
Co-ordination
Your Answer
Monitoring

Multiple Choice Multiple Answer
Question
Functional authority works only when,
Correct Answer
Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Your Answer
Assignment is clarified , The subordinates are allowed to participate , Feedback control is established

Multiple Choice Multiple Answer
Question
Unethical acts are results of the following factors:
Correct Answer
unawareness and insensitivity to issues , selfishness , faulty reasoning
Your Answer
unawareness and insensitivity to issues , selfishness , faulty reasoning

Multiple Choice Multiple Answer
Question
Limitation of control are
Correct Answer
external factors , fixing of responsibility , variation and its causes
Your Answer
external factors , fixing of responsibility , variation and its causes

Multiple Choice Single Answer
Question
Name the service which has two prime necessities like co-ordination and infiltration.
Correct Answer
Staff
Your Answer
Staff

Multiple Choice Single Answer
Question
How many forces of competition are there according to Michael E. Porter?
Correct Answer
Five
Your Answer
Five

Multiple Choice Multiple Answer
Question
The internal environment factors that influence management are
Correct Answer
labour , machines , place
Your Answer
labour , machines , place

Select The Blank
Question
________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.
Correct Answer
Forecasting
Your Answer
Forecasting

Multiple Choice Single Answer
Question
How many billion dollars is our Retailing sector estimated to be?
Correct Answer
$ 180 billion
Your Answer
$ 180 billion

True/False
Question
Motivation of subordinates to meet the expectations of the manager is a feature of direction.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Name the tactics used in the intensity of rivalry amongst existing competitors.
Correct Answer
Price competition , Advertising battles , Product introduction
Your Answer
Substitute products , Price competition , Advertising battles

Multiple Choice Single Answer
Question
Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an ethical point of view?
Correct Answer
Ethics of Virtue
Your Answer
Ethics of Virtue

Multiple Choice Single Answer
Question
What is the challenge insurance will face like any other service sector?
Correct Answer
Branding
Your Answer
Branding

True/False
Question
Vision without mission is incomplete and mission without vision is meaningless.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Different rates are levied by different states for ________ tax.
Correct Answer
entertainment
Your Answer
entertainment

True/False
Question
Science is a body of organized knowledge
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Name the group of related businesses that can be taken for the sake of strategic planning, distinct from the rest of the businesses
Correct Answer
strategic business units
Your Answer
strategic business units

Select The Blank
Question
Brands are associated with lifestyles and people's________.
Correct Answer
aspirations
Your Answer
aspirations

Multiple Choice Single Answer
Question
Organization is apart of which type of system?
Correct Answer
Social
Your Answer
Social

Select The Blank
Question
Advantage of delegation of authority results in prompt ________.
Correct Answer
Decision-making
Your Answer
Decision-making

Match The Following
Question
Correct Answer
Your Answer
Principle of effective delegation
To believe in feedback, interaction and result orientation.
To believe in feedback, interaction and result orientation.
High degree of delegation
The task is specified to a subordinate and is told to report back with results
The task is specified to a subordinate and is told to report back with results
Functional authority
This is clarifying the assignment, which is delegated to a department.
This is clarifying the assignment, which is delegated to a department.
Need for delegation
Superior needs to concentrate on important and vital issues.
Superior needs to concentrate on important and vital issues.

Multiple Choice Multiple Answer
Question
Advantages of delegation of authority would be:
Correct Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition
Your Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition

Select The Blank
Question
Span of control is also referred to as the span of ________.
Correct Answer
Supervision
Your Answer
Supervision

Select The Blank
Question
One of the merits of ________ is that it recognizes importance of various individual needs and motivation, and yields a contingency model.
Correct Answer
Vroom's theory
Your Answer
Herzberg's theory

Multiple Choice Single Answer
Question
A senior family member and trusted professional manager acts as what to the business families scions trained abroad and then return to take over the business.
Correct Answer
mentor
Your Answer
mentor

Select The Blank
Question
________means that private and foreign investors can participate in the Indian Insurance Sector.
Correct Answer
Liberalization
Your Answer
Liberalization

Select The Blank
Question
Chesterd Bernard developed a theory of organization and ________ functions.
Correct Answer
Executive
Your Answer
Executive

Match The Following
Question
Correct Answer
Your Answer
Unit of command
This means that employees should receive orders from one superior only
This means that employees should receive orders from one superior only
Scalar chain
Chain of superiors from the highest to the lowest ranks
Chain of superiors from the highest to the lowest ranks
Equity
Loyalty, devotion on the part of managers should be there when dealing with subordinates
This means each group of activities with the same objective must have one head and one plan
Esprit De Corps
In union there is strength'
In union there is strength'

Multiple Choice Single Answer
Question
The main role of management consultant to the organisation is to provide
Correct Answer
Recommendations
Your Answer
Information

Multiple Choice Multiple Answer
Question
The potential external opportunities faced by an organization are
Correct Answer
additional customer groups , faster market groups , falling trade barriers
Your Answer
additional customer groups , falling trade barriers

Multiple Choice Multiple Answer
Question
The service sector has grown because of reasons mentioned below
Correct Answer
tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , technology no longer gives a competitive edge to manufacturing activities in the global scenario , as income increases, consumer demands for services increase faster than those for goods
Your Answer
as income increases, consumer demands for services increase faster than those for goods , a change in customer demand pattern from traditional to modern, global stds

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management
Your Answer
Right successor , Stumbling self-confidence , Lack of professional management

True/False
Question
Management is the combination of Arts, Science and profession.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Actuary is one who specializes in the________of insurance.
Correct Answer
mathematics
Your Answer
mathematics

True/False
Question
One of the oldest technique of checking performance is the personal observation.
Correct Answer
True
Your Answer
True

True/False
Question
Delegation and decentralization are closely related to each other.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face common problems such as
Correct Answer
Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value , Transnational attach

Multiple Choice Single Answer
Question
What articulates the long-term goals of an enterprise ?
Correct Answer
Vission Statement
Your Answer
Vission Statement

Multiple Choice Multiple Answer
Question
Some of the popular forecasts are
Correct Answer
Demand forecast , Sales forecast , Specific industry forecast
Your Answer
Demand forecast , Sales forecast , Specific industry forecast

True/False
Question
You should never measure the process and develop tools that will measure your progress.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer
Capital
Your Answer
Capital

True/False
Question
Management exists only at the top levels of the organization.
Correct Answer
False
Your Answer
False

True/False
Question
Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.
Correct Answer
False
Your Answer
False

Select The Blank
Question
High morale is likely to be associated with superior motivation and low morale with ________, and a lack of drive.
Correct Answer
frustration
Your Answer
stress

Multiple Choice Multiple Answer
Question
Research indicates that the limbic system learns best through
Correct Answer
motivation , extended practice , feedback
Your Answer
motivation , extended practice , feedback

Multiple Choice Multiple Answer
Question
Advantages of learning organizations should be
Correct Answer
Free exchange and flow of information , Commitment to learning, personal development , Climate of openness and trust
Your Answer
Free exchange and flow of information , Commitment to learning, personal development , Climate of openness and trust

True/False
Question
Morale is the sum total of various physical qualities.
Correct Answer
False
Your Answer
True

Principles and Practices of Management - 7

Multiple Choice Single Answer
Question
What type of industry is consulting
Correct Answer
Knowledge
Your Answer
Specialist

Multiple Choice Single Answer
Question
Which Indian pharma company has recently started an SBU?
Correct Answer
Ranbaxy
Your Answer
Ranbaxy

Select The Blank
Question
________is a tool for corporate governance.
Correct Answer
communication
Your Answer
communication

Multiple Choice Single Answer
Question
What does control maintain between output and effort?
Correct Answer
Equilibrium
Your Answer
Balance

True/False
Question
Horizontal co-ordination takes place sideways.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Who is the father of the three-needs theory?
McClelland

Who discovered the Expectancy theory?
Vroom

What is a basic need?
Food
Vroom
What is an esteem need?
Self-esteem

Who propounded Theory X?
McGregor


Multiple Choice Multiple Answer
Question
The non-financial type of motivators would be
Correct Answer
encouragement , freedom , recognition
Your Answer
encouragement , freedom , recognition

Select The Blank
Question
New companies feel that________is the most appropriate type of alliance.
Correct Answer
Joint-venture
Your Answer
Joint-venture

Multiple Choice Single Answer
Question
What is that the consultant must be able to recognise about the client's future needs ?
Correct Answer
Vision
Your Answer
Goal

Select The Blank
Question
Learning organizations are adaptive to their________environment
Correct Answer
external
Your Answer
external

Match The Following
Question
Correct Answer
Your Answer
Vipassana
Meditation
Meditation
Visionary
Missionary
Missionary
Knowledge Worker
Wisdom Worker
Wisdom Worker
Tamas
Rajas
Rajas
Karma
Destiny
Destiny

Select The Blank
Question
Event ________ has various ________ opportunities.
Correct Answer
management
Your Answer
management
Correct Answer
Career
Your Answer
Career

Multiple Choice Multiple Answer
Question
Some of the public insurance companies are
Correct Answer
LIC , Oriental Insurance , General Insurance
Your Answer
LIC , General Insurance , Allianz AG

Multiple Choice Multiple Answer
Question
Fedrick Winslow Taylor’s Mechanism of Scientific Management includes
Correct Answer
scientific task setting , planning the task , standardization of tools and equipments
Your Answer
scientific task setting , planning the task , standardization of tools and equipments

Select The Blank
Question
Under the principles of effective delegation, it is said that never delegate and ________.
Correct Answer
Disappear
Your Answer
Disappear

Select The Blank
Question
The higher the ________ level of the employee, the lower the ________ satisfaction.
Correct Answer
educational
Your Answer
educational
Correct Answer
job
Your Answer
job

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Peter Drucker

Select The Blank
Question
________ is the result of human limitation to the span of management.
Correct Answer
Delegation
Your Answer
Delegation

Multiple Choice Single Answer
Question
Learning organizations must possess what type of culture?
Correct Answer
Learning
Your Answer
Learning

Select The Blank
Question
A ________ faced by the retail business is the ________ aspect.
Correct Answer
challenge
Your Answer
challenge
Correct Answer
cultural
Your Answer
cultural

Multiple Choice Multiple Answer
Question
The different A’s of the service sector are
Correct Answer
acceptability , awareness , availability
Your Answer
acceptability , awareness , availability

Multiple Choice Multiple Answer
Question
Some of the external factors that limit control are
Correct Answer
govt. policies , market changes , economic changes
Your Answer
govt. policies , organizational policies , market changes

True/False
Question
the heart of administration is the directing function.
Correct Answer
True
Your Answer
True

True/False
Question
Service denotes physical transfer of goods.
Correct Answer
False
Your Answer
True

True/False
Question
For effective control, different departments should have uniform systems of control.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
As organizations increase their products, market diversity etc, for what type of people does the demand increase?
Correct Answer
General Managers
Your Answer
General Managers

Multiple Choice Multiple Answer
Question
The objective in corporate governance are
Correct Answer
shareholders value maximization , growth , stability
Your Answer
shareholders value maximization , growth , stability

Multiple Choice Single Answer
Question
Name the department which plays a major role in developing a learning organization
Correct Answer
MIS
Your Answer
Sales

Multiple Choice Multiple Answer
Question
Communication barriers in the international environment are
Correct Answer
Loss by transmission , Loss by poor retention , Poor listening
Your Answer
Loss by transmission , Loss by poor retention , Poor listening

Multiple Choice Single Answer
Question
What criterion is that which the SBU must meet which is neither too large nor too small?
Correct Answer
Proper size
Your Answer
Proper size

Select The Blank
Question
Management is a creative and________process.
Correct Answer
continuous
Your Answer
continuous

Multiple Choice Multiple Answer
Question
The old control techniques which were used through years are
Correct Answer
unity of policies , break-even analysis , budgetary control
Your Answer
unity of policies , break-even analysis , budgetary control

Select The Blank
Question
Individuals have different ________ of management categories such as democratic, ________, bureaucratic, etc.
Correct Answer
styles
Your Answer
styles
Correct Answer
autocratic
Your Answer
autocratic

True/False
Question
Economic considerations do not affect the choice of span.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
How many event management companies are there in Pune?
Correct Answer
215
Your Answer
215

True/False
Question
Developing effective control is one of the weaknesses of MBO
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The summary of important trends in retailing are
Correct Answer
market concentration , global players vs. local players , non store retailing
Your Answer
market concentration , global players vs. local players , non store retailing

Multiple Choice Single Answer
Question
Who is the father of Intelligence Quotient ?
Correct Answer
Alfred Bennet
Your Answer
Alfred Bennet

Multiple Choice Multiple Answer
Question
Research into the average Indian buying habits have brought about the following facts
Correct Answer
they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group
Your Answer
they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group

Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer
Transnationals
Your Answer
Transnationals

Select The Blank
Question
Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer
managerial
Your Answer
complex

Multiple Choice Multiple Answer
Question
In the insurance sector the rules governing Indian companies are
Correct Answer
min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of foreign co. , no dealing in non-insurance and non-life as single entity
Your Answer
min. paid up capital of Rs. 1 billion , 26% equity participation , no dealing in non-insurance and non-life as single entity

True/False
Question
Development of the retail sector requires a slow change in our mindset.
Correct Answer
True
Your Answer
True

True/False
Question
Succession planning is not a function of the Board of Directors.
Correct Answer
False
Your Answer
True

True/False
Question
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Retailing categories based on ownership arrangement would be
Correct Answer
Super Markets , Consumer Durables Stores , Departmental Stores
Your Answer
Super Markets , Departmental Stores , Shopping Malls