LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development
Multiple Choice Single Answer
Question
The probability of success of an external or internal consultant in OD intervention depends on :-
Correct Answer
His/her accurate assessment of his/her own power
Your Answer
His/her accurate assessment of his/her own power
Match The Following
Question
Correct Answer
Your Answer
In counseling it is better to stick to
Give a feed back which does not evaluate individual behaviors
Give a feed back which does not evaluate individual behaviors
OD intervention systems are based on
Specified goals of the client system
Specified goals of the client system
Grid Organizational development activities
Are based on specific models, which consist of whole organization
Are based on specific models, which consist of whole organization
Coaching and Counseling activities are
Are interventions where the consultant works with the members of the organization by directly interacting with them
Are interventions where the consultant works with the members of the organization by directly interacting with them
Multiple Choice Single Answer
Question
Very often the performance of the individual in the group is affected due to :-
Correct Answer
Due to lack of clarity of the roles and what it demands from the role incumbents
Your Answer
Due to lack of clarity of the roles and what it demands from the role incumbents
Multiple Choice Multiple Answer
Question
The data based activity is important, as it :-
Correct Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement
Your Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Multiple Choice Multiple Answer
Question
Various types of behaviors observed under, responsibility charting are :-
Correct Answer
Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform
Multiple Choice Single Answer
Question
OD was founded on the belief that using behavioral science methods to increase collaborative problem solving would increase :-
Correct Answer
Organizational effectiveness
Your Answer
Organizational effectiveness
Multiple Choice Single Answer
Question
The Force Field Analysis is used for :-
Correct Answer
To understand problematic situation and plan corrective action
Your Answer
To understand problematic situation and plan corrective action
Multiple Choice Single Answer
Question
OD process is based on the action research model, which begins with :-
Correct Answer
Identifying need for change
Your Answer
Identifying need for change
Multiple Choice Multiple Answer
Question
Some of the indications of requirement of organisational development efforts are :-
Correct Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
Select The Blank
Question
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More economical
Select The Blank
Question
The organizational development is a ________ intended to change beliefs, attitude, and values of the organization.
Correct Answer
Complex educational strategy
Your Answer
Complex educational strategy
Multiple Choice Single Answer
Question
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of the management support
Multiple Choice Multiple Answer
Question
The total quality management includes :-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality
True/False
Question
Total quality management is a process and not just a programme.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Individual power base in the organization may consist of :-
Correct Answer
Knowledge , Support from others , Personality of the individual
Your Answer
Knowledge , Support from others , Personality of the individual
Select The Blank
Question
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed
Select The Blank
Question
Change agents are ________ for implementing change in the organization.
Correct Answer
People with responsibility
Your Answer
People with responsibility
Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Multiple Choice Single Answer
Question
OD interventions help in :-
Correct Answer
Increases ability as collaborative problem solving increase positive face of power in the organization
Your Answer
Increases ability as collaborative problem solving increase positive face of power in the organization
Multiple Choice Single Answer
Question
Survey feed back as an organization wide intervention has been developed by :-
Correct Answer
Mann and associates
Your Answer
David Noor and associates
Match The Following
Question
Correct Answer
Your Answer
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisational development has it's genesis,
In the behavioral science
In the behavioral science
It is only the people in the organisation who could,
Offer strategic advantage to the organization
Offer strategic advantage to the organization
True/False
Question
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True
True/False
Question
Total Quality Management focuses on trying to meet or exceed customer satisfaction.
Correct Answer
True
Your Answer
True
True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Self Managing ________ are powerful social intervention In a supportive organisation.
Correct Answer
Work teams
Your Answer
Work teams
Multiple Choice Single Answer
Question
People in the organization should be treated as :-
Correct Answer
Important resource
Your Answer
Important resource
Multiple Choice Multiple Answer
Question
The unfreezing stage of the Changed process, consists of :-
Correct Answer
Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation
Multiple Choice Single Answer
Question
The OD intervention activities are clubbed into " Families" of intervention. The Number of these families basically are grouped into :-
Correct Answer
14 Major Families
Your Answer
10 Major Families
True/False
Question
Most people always take criticism well in a constructive way.
Correct Answer
False
Your Answer
False
True/False
Question
Internal change agents are people within the organization.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
The various levels at which the OD Diagnosis could be undertaken, are :-
Correct Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Your Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Multiple Choice Single Answer
Question
Cultural intervention concentrates on :-
Correct Answer
Traditions, precedents, and practices which form the fabric of the organization's culture
Your Answer
Traditions, precedents, and practices which form the fabric of the organization's culture
Select The Blank
Question
Hiring external consultant for a ________ may be economical.
Correct Answer
A short term
Your Answer
A short term
Select The Blank
Question
The organizational development is the process of________ how to solve the problems.
Correct Answer
Teaching people
Your Answer
Teaching people
Multiple Choice Multiple Answer
Question
For changing the strategies for more effective use of HR resources, it may involve :-
Correct Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices
True/False
Question
There are certain laid down rules to manage people.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Concern for people refers to ________ concern of others.
Correct Answer
Consideration of social and interpersonal
Your Answer
Consideration of social and interpersonal
True/False
Question
As a consequence to the OD Seminar, it is useful to devote time for follow up actions to be taken as part of the seminar.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
The organizational level analysis could include information on :-
Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model
Select The Blank
Question
People are responsive, ________, so there is no single rule to manage them.
Correct Answer
And think and act
Your Answer
And need not think alike
Select The Blank
Question
As with any ________ OD has limitations and problems.
Correct Answer
Complex programme
Your Answer
Complex programme
Multiple Choice Multiple Answer
Question
Internal consultants have a distinct advantage over others, in :-
Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
True/False
Question
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True
Showing posts with label Organizational Development (Set IV). Show all posts
Showing posts with label Organizational Development (Set IV). Show all posts
Wednesday, August 20, 2008
Organizational Development - 11
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Multiple Choice Multiple Answer
Question
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Multiple Choice Multiple Answer
Question
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Expert power , Reference power , Information power
Select The Blank
Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention
Select The Blank
Question
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Completely
Multiple Choice Single Answer
Question
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects
Multiple Choice Single Answer
Question
Organization-wide interventions generally are :-
Correct Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Your Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Multiple Choice Single Answer
Question
The organizational diagnosis means :-
Correct Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Your Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Multiple Choice Multiple Answer
Question
Internal consultants have a distinct advantage over others, in :-
Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True
True/False
Question
Many organizations have realized that hiring an OD consultant to lead a change effort is more complex than hiring a lawyer.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency
Select The Blank
Question
Defensiveness is another ________ to a climate of trust.
Correct Answer
Barrier
Your Answer
Barrier
Select The Blank
Question
The organizational development is a ________ intended to change beliefs, attitude, and values of the organization.
Correct Answer
Complex educational strategy
Your Answer
Complex educational strategy
True/False
Question
There are certain laid down rules to manage people.
Correct Answer
False
Your Answer
False
True/False
Question
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True
True/False
Question
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False
Select The Blank
Question
The organisational development exercise in an entity results in ________ competition between independent units.
Correct Answer
High collaboration and low
Your Answer
Increase in
Multiple Choice Multiple Answer
Question
The refreezing stage of the model consists of :-
Correct Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
Your Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
True/False
Question
Systems theory is the second foundation of Organizational Development.
Correct Answer
True
Your Answer
True
True/False
Question
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
" Transactional Factors" theory has been enunciated in the book - Organizational Development which is authored by :-
Correct Answer
Warner Burke
Your Answer
Warner Burke
Multiple Choice Single Answer
Question
OD interventions in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Single Answer
Question
Socio- metric approach in OD intervention focus on :-
Correct Answer
Interrelationship between groups
Your Answer
Interrelationship between groups
Multiple Choice Multiple Answer
Question
The data based activity is important, as it :-
Correct Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement
Your Answer
Is a good problem solving technique , It is based on valid information , It is based on current existing problems
True/False
Question
Systems theory is the second foundation of OD
Correct Answer
True
Your Answer
False
Select The Blank
Question
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed
Multiple Choice Single Answer
Question
In order to maximize the effect of OD interventions :-
Correct Answer
OD interventions already taken should be taken into account, which help to enhance the overall effectiveness.
Your Answer
The education standard of the people should be taken into account
Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Select The Blank
Question
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change
Multiple Choice Single Answer
Question
People in the organization should be treated as :-
Correct Answer
Important resource
Your Answer
Important resource
Multiple Choice Single Answer
Question
As a result of OD intervention, the result obtained is a :-
Correct Answer
Win-win situation
Your Answer
Win-win situation
Multiple Choice Single Answer
Question
OD relies heavily on :-
Correct Answer
Action research model with participation by all
Your Answer
Scientific research in the area of human development
Multiple Choice Multiple Answer
Question
During any discussion within the group, it :-
Correct Answer
Continues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track
Your Answer
Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track , The leader asks the dissenter to keep off the meeting or from the group itself
Multiple Choice Multiple Answer
Question
While the group lays down Goals , they should be :-
Correct Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Multiple Choice Multiple Answer
Question
In the visioning exercises, following things are necessary :-
Correct Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
Your Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
True/False
Question
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True
Select The Blank
Question
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Implementation
Select The Blank
Question
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More useful
Select The Blank
Question
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach
Match The Following
Question
Correct Answer
Your Answer
OD intervention systems are based on
Specified goals of the client system
Specified goals of the client system
The main aim of education is to,
Upgrade knowledge, beliefs and skills
Upgrade knowledge, beliefs and skills
Each intervention may have
It's own dynamics
It's own dynamics
Intervention to be successful ,
Should have a well throughout intervention strategy
Should have a well throughout intervention strategy
Multiple Choice Single Answer
Question
It is proved, that, people can use, their capabilities and creativity if they are provided with :-
Correct Answer
Adequate opportunities and suitable work climate
Your Answer
Adequate opportunities and suitable work climate
Multiple Choice Single Answer
Question
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of union leaders of the organisation
Multiple Choice Multiple Answer
Question
In the past, some of the OD interventions have benefited supervisors, and managers in the area of :-
Correct Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
Your Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
True/False
Question
Effective work systems should jointly optimise the relationship between their social and technical parts.
Correct Answer
True
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
Out of the many essential elements of QWL,
Job security has become the most discussed issue in the recent years
Job security has become the most discussed issue in the recent years
In good organisations people are generally given opportunity,
To be recognized by their colleagues, supervisors, and subordinates
To be recognized by their colleagues, supervisors, and subordinates
It is only the people in the organisation who could,
Offer strategic advantage to the organisation
Offer strategic advantage to the organisation
Quality Circles provide effective opportunity for
Challenge and recognition of individual talents
Change organisation's culture
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Multiple Choice Multiple Answer
Question
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Multiple Choice Multiple Answer
Question
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Expert power , Reference power , Information power
Select The Blank
Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention
Select The Blank
Question
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Completely
Multiple Choice Single Answer
Question
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects
Multiple Choice Single Answer
Question
Organization-wide interventions generally are :-
Correct Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Your Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Multiple Choice Single Answer
Question
The organizational diagnosis means :-
Correct Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Your Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Multiple Choice Multiple Answer
Question
Internal consultants have a distinct advantage over others, in :-
Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True
True/False
Question
Many organizations have realized that hiring an OD consultant to lead a change effort is more complex than hiring a lawyer.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency
Select The Blank
Question
Defensiveness is another ________ to a climate of trust.
Correct Answer
Barrier
Your Answer
Barrier
Select The Blank
Question
The organizational development is a ________ intended to change beliefs, attitude, and values of the organization.
Correct Answer
Complex educational strategy
Your Answer
Complex educational strategy
True/False
Question
There are certain laid down rules to manage people.
Correct Answer
False
Your Answer
False
True/False
Question
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True
True/False
Question
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False
Select The Blank
Question
The organisational development exercise in an entity results in ________ competition between independent units.
Correct Answer
High collaboration and low
Your Answer
Increase in
Multiple Choice Multiple Answer
Question
The refreezing stage of the model consists of :-
Correct Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
Your Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
True/False
Question
Systems theory is the second foundation of Organizational Development.
Correct Answer
True
Your Answer
True
True/False
Question
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
" Transactional Factors" theory has been enunciated in the book - Organizational Development which is authored by :-
Correct Answer
Warner Burke
Your Answer
Warner Burke
Multiple Choice Single Answer
Question
OD interventions in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Single Answer
Question
Socio- metric approach in OD intervention focus on :-
Correct Answer
Interrelationship between groups
Your Answer
Interrelationship between groups
Multiple Choice Multiple Answer
Question
The data based activity is important, as it :-
Correct Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement
Your Answer
Is a good problem solving technique , It is based on valid information , It is based on current existing problems
True/False
Question
Systems theory is the second foundation of OD
Correct Answer
True
Your Answer
False
Select The Blank
Question
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed
Multiple Choice Single Answer
Question
In order to maximize the effect of OD interventions :-
Correct Answer
OD interventions already taken should be taken into account, which help to enhance the overall effectiveness.
Your Answer
The education standard of the people should be taken into account
Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Select The Blank
Question
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change
Multiple Choice Single Answer
Question
People in the organization should be treated as :-
Correct Answer
Important resource
Your Answer
Important resource
Multiple Choice Single Answer
Question
As a result of OD intervention, the result obtained is a :-
Correct Answer
Win-win situation
Your Answer
Win-win situation
Multiple Choice Single Answer
Question
OD relies heavily on :-
Correct Answer
Action research model with participation by all
Your Answer
Scientific research in the area of human development
Multiple Choice Multiple Answer
Question
During any discussion within the group, it :-
Correct Answer
Continues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track
Your Answer
Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track , The leader asks the dissenter to keep off the meeting or from the group itself
Multiple Choice Multiple Answer
Question
While the group lays down Goals , they should be :-
Correct Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Multiple Choice Multiple Answer
Question
In the visioning exercises, following things are necessary :-
Correct Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
Your Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
True/False
Question
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True
Select The Blank
Question
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Implementation
Select The Blank
Question
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More useful
Select The Blank
Question
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach
Match The Following
Question
Correct Answer
Your Answer
OD intervention systems are based on
Specified goals of the client system
Specified goals of the client system
The main aim of education is to,
Upgrade knowledge, beliefs and skills
Upgrade knowledge, beliefs and skills
Each intervention may have
It's own dynamics
It's own dynamics
Intervention to be successful ,
Should have a well throughout intervention strategy
Should have a well throughout intervention strategy
Multiple Choice Single Answer
Question
It is proved, that, people can use, their capabilities and creativity if they are provided with :-
Correct Answer
Adequate opportunities and suitable work climate
Your Answer
Adequate opportunities and suitable work climate
Multiple Choice Single Answer
Question
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of union leaders of the organisation
Multiple Choice Multiple Answer
Question
In the past, some of the OD interventions have benefited supervisors, and managers in the area of :-
Correct Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
Your Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
True/False
Question
Effective work systems should jointly optimise the relationship between their social and technical parts.
Correct Answer
True
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
Out of the many essential elements of QWL,
Job security has become the most discussed issue in the recent years
Job security has become the most discussed issue in the recent years
In good organisations people are generally given opportunity,
To be recognized by their colleagues, supervisors, and subordinates
To be recognized by their colleagues, supervisors, and subordinates
It is only the people in the organisation who could,
Offer strategic advantage to the organisation
Offer strategic advantage to the organisation
Quality Circles provide effective opportunity for
Challenge and recognition of individual talents
Change organisation's culture
Organizational Development - 10
Multiple Choice Single Answer
Question
OD process is based on the action research model, which begins with :-
Correct Answer
Identifying need for change
Your Answer
Identifying need for change
Multiple Choice Multiple Answer
Question
In an organisation, when it was perceived that the survival of the organisation is threatened, and the success of OD was doubted as :-
Correct Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
Your Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
True/False
Question
Organizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organization
Correct Answer
False
Your Answer
False
Select The Blank
Question
External consultants________ spend all their time with one organization.
Correct Answer
Rarely
Your Answer
Do not
Multiple Choice Single Answer
Question
OD intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Select The Blank
Question
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Optimise the effectiveness
True/False
Question
Consulting firms handle variety of issues and clients, making external consultants unavailable on a daily basis to organizational problems.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
When a substantial conflict exists in the group, the most appropriate Group Intervention would be :-
Correct Answer
Role Negotiation Technique
Your Answer
Role Negotiation Technique
Select The Blank
Question
The dysfunctional energy spent in inappropriate competition ________ ineffective organization.
Correct Answer
Results in
Your Answer
Results in
Multiple Choice Multiple Answer
Question
The organizational level analysis could include information on :-
Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Multiple Choice Multiple Answer
Question
Some of the assumptions in the Force Field analysis are :-
Correct Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Your Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Multiple Choice Multiple Answer
Question
When a consultant was called upon, for OD intervention, he proceeded with various steps, as, to :-
Correct Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Your Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Select The Blank
Question
Effectiveness is judged by whether ________ with its efforts.
Correct Answer
The teams felt satisfied
Your Answer
The teams felt satisfied
Match The Following
Question
Correct Answer
Your Answer
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisational development has it's genesis,
In the behavioral science
In the behavioral science
It is only the people in the organisation who could,
Offer strategic advantage to the organization
Change in organization's culture
True/False
Question
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True
True/False
Question
An OD consultant need not protect the confidentiality of the information so gathered by him during the course of the work.
Correct Answer
False
Your Answer
False
Select The Blank
Question
The relevant communication ________ so it will be necessary to provide training.
Correct Answer
Skills must be acquired
Your Answer
Skills must be acquired
Select The Blank
Question
Generally peoples' ________ is not utilized properly to get the best.
Correct Answer
Skills and knowledge
Your Answer
Skills and knowledge
Multiple Choice Single Answer
Question
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development
True/False
Question
Socio Technical system is not participative and does not involve all the stake holders of the organisation.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
The various levels at which the OD Diagnosis could be undertaken, are :-
Correct Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Your Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Select The Blank
Question
Organizational Development ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Multiple Choice Multiple Answer
Question
Some of the major benefits of the Organizational Development interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work
True/False
Question
Internal change agents are people within the organization.
Correct Answer
True
Your Answer
True
True/False
Question
The two person conflict model has been devised, by Fishe Uri.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Various types of behaviors observed under, responsibility charting are :-
Correct Answer
Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform
Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model
Multiple Choice Single Answer
Question
The Reasoning Concept of Team Intervention has been devised by :-
Correct Answer
Ronald Lipt
Your Answer
Renault
Multiple Choice Single Answer
Question
In a case study, the survival of the organization seemed threatened, when it was assessed by the participants :-
Correct Answer
That their analysis showed, competitors could produce the same products at lower cost and of the same quality
Your Answer
That their analysis showed, competitors could produce the same products at lower cost and of the same quality
Multiple Choice Single Answer
Question
The Interventions which are made, for team building has the number of areas :-
Correct Answer
Four major areas
Your Answer
Five major areas
True/False
Question
The OD programme is not necessarily based on action research model.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Organizational Development intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Single Answer
Question
The most important source of power, acceptability and to gain support is :-
Correct Answer
The demonstrated competence of the change agent
Your Answer
The leadership skills of managers at all levels
Select The Blank
Question
Hiring external consultant for a ________ may be economical.
Correct Answer
A short term
Your Answer
A short term
True/False
Question
Systems theory is the second foundation of OD.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
The data collection on organization is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Select The Blank
Question
For bringing in any change ________ in this efforts.
Correct Answer
Teams play a vital role
Your Answer
Teams play a vital role
True/False
Question
Total quality management is akin to total war.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
Question
Socio- Technical systems projects tend to feature :-
Correct Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Your Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Multiple Choice Single Answer
Question
A general principle to avoid becoming involved in any political struggle in the organization is, to :-
Correct Answer
Mind your own business
Your Answer
Mind your own business
Multiple Choice Single Answer
Question
Today's managers first task is to :-
Correct Answer
Retain good human asset, and utilize in a better way.
Your Answer
Retain good human asset, and utilize in a better way.
Multiple Choice Single Answer
Question
OD interventions do not deny, or abolish :-
Correct Answer
Reality of power in the organization
Your Answer
Friendship within groups
Select The Blank
Question
In all cases of success the group effort must be ________.
Correct Answer
Rewarded
Your Answer
Rewarded
Match The Following
Question
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For reducing the cost, and improving quality of product and services
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Question
OD process is based on the action research model, which begins with :-
Correct Answer
Identifying need for change
Your Answer
Identifying need for change
Multiple Choice Multiple Answer
Question
In an organisation, when it was perceived that the survival of the organisation is threatened, and the success of OD was doubted as :-
Correct Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
Your Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
True/False
Question
Organizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organization
Correct Answer
False
Your Answer
False
Select The Blank
Question
External consultants________ spend all their time with one organization.
Correct Answer
Rarely
Your Answer
Do not
Multiple Choice Single Answer
Question
OD intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Select The Blank
Question
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Optimise the effectiveness
True/False
Question
Consulting firms handle variety of issues and clients, making external consultants unavailable on a daily basis to organizational problems.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
When a substantial conflict exists in the group, the most appropriate Group Intervention would be :-
Correct Answer
Role Negotiation Technique
Your Answer
Role Negotiation Technique
Select The Blank
Question
The dysfunctional energy spent in inappropriate competition ________ ineffective organization.
Correct Answer
Results in
Your Answer
Results in
Multiple Choice Multiple Answer
Question
The organizational level analysis could include information on :-
Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Multiple Choice Multiple Answer
Question
Some of the assumptions in the Force Field analysis are :-
Correct Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Your Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Multiple Choice Multiple Answer
Question
When a consultant was called upon, for OD intervention, he proceeded with various steps, as, to :-
Correct Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Your Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Select The Blank
Question
Effectiveness is judged by whether ________ with its efforts.
Correct Answer
The teams felt satisfied
Your Answer
The teams felt satisfied
Match The Following
Question
Correct Answer
Your Answer
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisational development has it's genesis,
In the behavioral science
In the behavioral science
It is only the people in the organisation who could,
Offer strategic advantage to the organization
Change in organization's culture
True/False
Question
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True
True/False
Question
An OD consultant need not protect the confidentiality of the information so gathered by him during the course of the work.
Correct Answer
False
Your Answer
False
Select The Blank
Question
The relevant communication ________ so it will be necessary to provide training.
Correct Answer
Skills must be acquired
Your Answer
Skills must be acquired
Select The Blank
Question
Generally peoples' ________ is not utilized properly to get the best.
Correct Answer
Skills and knowledge
Your Answer
Skills and knowledge
Multiple Choice Single Answer
Question
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development
True/False
Question
Socio Technical system is not participative and does not involve all the stake holders of the organisation.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
The various levels at which the OD Diagnosis could be undertaken, are :-
Correct Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Your Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Select The Blank
Question
Organizational Development ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Multiple Choice Multiple Answer
Question
Some of the major benefits of the Organizational Development interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work
True/False
Question
Internal change agents are people within the organization.
Correct Answer
True
Your Answer
True
True/False
Question
The two person conflict model has been devised, by Fishe Uri.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Various types of behaviors observed under, responsibility charting are :-
Correct Answer
Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform
Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model
Multiple Choice Single Answer
Question
The Reasoning Concept of Team Intervention has been devised by :-
Correct Answer
Ronald Lipt
Your Answer
Renault
Multiple Choice Single Answer
Question
In a case study, the survival of the organization seemed threatened, when it was assessed by the participants :-
Correct Answer
That their analysis showed, competitors could produce the same products at lower cost and of the same quality
Your Answer
That their analysis showed, competitors could produce the same products at lower cost and of the same quality
Multiple Choice Single Answer
Question
The Interventions which are made, for team building has the number of areas :-
Correct Answer
Four major areas
Your Answer
Five major areas
True/False
Question
The OD programme is not necessarily based on action research model.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Organizational Development intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Single Answer
Question
The most important source of power, acceptability and to gain support is :-
Correct Answer
The demonstrated competence of the change agent
Your Answer
The leadership skills of managers at all levels
Select The Blank
Question
Hiring external consultant for a ________ may be economical.
Correct Answer
A short term
Your Answer
A short term
True/False
Question
Systems theory is the second foundation of OD.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
The data collection on organization is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Select The Blank
Question
For bringing in any change ________ in this efforts.
Correct Answer
Teams play a vital role
Your Answer
Teams play a vital role
True/False
Question
Total quality management is akin to total war.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
Question
Socio- Technical systems projects tend to feature :-
Correct Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Your Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Multiple Choice Single Answer
Question
A general principle to avoid becoming involved in any political struggle in the organization is, to :-
Correct Answer
Mind your own business
Your Answer
Mind your own business
Multiple Choice Single Answer
Question
Today's managers first task is to :-
Correct Answer
Retain good human asset, and utilize in a better way.
Your Answer
Retain good human asset, and utilize in a better way.
Multiple Choice Single Answer
Question
OD interventions do not deny, or abolish :-
Correct Answer
Reality of power in the organization
Your Answer
Friendship within groups
Select The Blank
Question
In all cases of success the group effort must be ________.
Correct Answer
Rewarded
Your Answer
Rewarded
Match The Following
Question
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For reducing the cost, and improving quality of product and services
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
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