Organizational Behaviour - 4

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Multiple Choice Single Answer
Question
Internal integration involves addressing the issue of:
Correct Answer
Determining rules related to power and status
Your Answer
Determining rules related to power and status

Multiple Choice Multiple Answer
Question
Features of Maslow's need hierarchy theory are:
Correct Answer
Theory of human motives , Classifies basic human needs in a hierarchy , Theory of human motivation
Your Answer
Classifies basic human needs in a hierarchy , Theory of human motivation , Theory of human motives

Multiple Choice Multiple Answer
Question
Cultural diversity brings with it concerns like
Correct Answer
Intra organizational conflicts , Communication difficulties , Intra organizational Turnovers
Your Answer
Intra organizational conflicts , Communication difficulties , Intra organizational Turnovers

True/False
Question
In managing cultural diversity, organization must have a relatively non-bureaucratic structure.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Who has given the following definition of Organizational Behaviour, "understanding, predicting and controlling human behaviour at work"?
Correct Answer
Fred Luthans
Your Answer
Fred Luthans

Select The Blank
Question
T.P.M stands for total________management.
Correct Answer
productivity
Your Answer
productivity

True/False
Question
Repetitive tasks give rise to the same degree of boredom in all persons.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Human Dignity
Correct Answer
Is about people being treated with respect and dignity
Your Answer
Is about people being treated with respect and dignity

Multiple Choice Multiple Answer
Question
The esteem needs manifest itself in which of the following forms.
Correct Answer
Need for status , Need for power , Need for recognition
Your Answer
Need for status , Need for power , Need for recognition

Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer
Biological , Situation
Your Answer
Biological , Situation

Multiple Choice Single Answer
Question
The chief objective of the Bank wiring room study was:
Correct Answer
To conduct an observational analysis of the work groups.
Your Answer
To conduct an observational analysis of the work groups.

Multiple Choice Single Answer
Question
In Custodial organization model, managerial orientation is:
Correct Answer
Money
Your Answer
Money

Select The Blank
Question
The leader who fails to guide, motivate and develop his subordinates is said to be practicing ________ leadership style.
Correct Answer
Free Rein
Your Answer
Free Rein

Select The Blank
Question
________ communication is useful for flatter organizational structure.
Correct Answer
Lateral
Your Answer
Lateral

True/False
Question
Cultural elements and their relationships create a pattern that is identical in all organizations.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Attitude
Respond
Respond
Value
Judgment
Judgment
Opinion
Expression
Expression
Personality
Behaviour
Behaviour

Multiple Choice Multiple Answer
Question
The storming stage relating to development of a team is characterised by which of the following aspects?
Correct Answer
Emergence of conflicts , Seeking task related guidance from the leader , Deciding the responsibilities of each team member
Your Answer
Emergence of conflicts , Seeking task related guidance from the leader , Deciding the responsibilities of each team member

Multiple Choice Single Answer
Question
As a theory of motivation, what is the comment of Maslow on needs?
Correct Answer
Needs can be structured in a hierarchy
Your Answer
Needs can be structured in a hierarchy

Multiple Choice Multiple Answer
Question
The different types of fatigue are
Correct Answer
mental , physical , psychological
Your Answer
mental , physical , psychological

Match The Following
Question
Correct Answer
Your Answer
Scientific Management movement
Wage payment plans
Wage payment plans
Hawthorne Experiments
Human relations
Human relations
Hugo Munsteberg
Psychology and industrial efficiency
Psychology and industrial efficiency
Wagner Act
Labour movement
Labour movement

Multiple Choice Multiple Answer
Question
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.
Your Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.

Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Multiple Choice Single Answer
Question
Organization with a strong culture has
Correct Answer
Practices that include employee participation
Your Answer
Practices that include employee participation

Select The Blank
Question
Communication provides a means to release ________ and for fulfillment of social needs.
Correct Answer
Emotional expression
Your Answer
Emotional expression

Multiple Choice Multiple Answer
Question
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer
Preconscious mind , Conscious mind , Unconscious mind

Select The Blank
Question
According to Herzberg, there are two sets of factors at the work life, viz. the motivators and the ________factors.
Correct Answer
Hygiene
Your Answer
Hygiene

Multiple Choice Multiple Answer
Question
The Hawthorne studies are of utmost significance as they form an honest and concerted attempt to understand:
Correct Answer
The human factor , Employee attitudes , The workers social situations
Your Answer
The human factor , Employee attitudes , The workers social situations

Select The Blank
Question
Those factors which are capable to inhibit performance by their absence but any addition in them does not increase efficiency, are known as ________ factors.
Correct Answer
Hygiene
Your Answer
Hygiene

Select The Blank
Question
________ are the rules of pattern and behaviour that are expected from all team members.
Correct Answer
Norms
Your Answer
Norms

Multiple Choice Multiple Answer
Question
When an organism is confronted with a threat, according to the general adaptation theory states, the physiological response will occur in which of the three stages?
Correct Answer
Alarm reaction , Resistance reaction , State of exhaustion
Your Answer
Alarm reaction , Resistance reaction , State of exhaustion

Multiple Choice Multiple Answer
Question
Select the needs which are discussed by the need hierarch theory.
Correct Answer
Physiological needs , Security needs , Self realization needs
Your Answer
Physiological needs , Security needs , Self realization needs

Multiple Choice Single Answer
Question
A communication media is said to rich when which of the given parameters are satisfied?
Correct Answer
It facilitates rapid feedback
Your Answer
It facilitates rapid feedback

Multiple Choice Multiple Answer
Question
Select the relevant parts of the communication process.
Correct Answer
Encoding , Receiver , Decoding
Your Answer
Encoding , Receiver , Decoding

Multiple Choice Single Answer
Question
Which of the given factors are also known as dissatisfiers?
Correct Answer
Hygiene factors
Your Answer
Hygiene factors

Multiple Choice Single Answer
Question
The actual beginning of the Hawthorne studies happened with:
Correct Answer
Relay room experiments
Your Answer
Illumination experiments

True/False
Question
As compared to the content models, the expectancy models are very simple and easy to translate into actual practice.
Correct Answer
False
Your Answer
False

Select The Blank
Question
A person of lower than normal intelligence is less bored by ________ work.
Correct Answer
repetitive
Your Answer
repetitive

True/False
Question
Illumination Experiment is a part of Hawthorne experiments.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
To change organizational culture successfully we need to:
Correct Answer
Find the most effective sub-culture and use it as an example , Practice what we preach , Include employees in the change process
Your Answer
Find the most effective sub-culture and use it as an example , Practice what we preach , Include employees in the change process

True/False
Question
Whatever an individual does, there is always some sort and some amount of stress on him.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person
Your Answer
All other people , Some other people , No other person

Multiple Choice Multiple Answer
Question
Organizational socialization includes
Correct Answer
Developing competencies , Developing organizational values , Developing social and working relationship
Your Answer
Developing competencies , Developing organizational values , Developing social and working relationship

True/False
Question
The more successful the organization is, the less effective is its internal communication.
Correct Answer
False
Your Answer
False

True/False
Question
Organization culture and performance is directly related.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Identify the process influence personality development.
Correct Answer
Socialization process , Identification process
Your Answer
Socialization process , Identification process

True/False
Question
Research activity emphasizes least collaboration and team work among workers.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Managers began to develop a new awakened view of the human aspects of their jobs after:
Correct Answer
The great depression
Your Answer
The great depression

Organizational Behaviour - 5

Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person
Your Answer
All other people , Some other people , No other person

Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer
Biological , Situation
Your Answer
Biological , Cultural , Situation

Multiple Choice Multiple Answer
Question
Identify the process influence personality development.
Correct Answer
Socialization process , Identification process
Your Answer
Socialization process , Home environment , Identification process

Multiple Choice Multiple Answer
Question
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer
Preconscious mind , Conscious mind , Unconscious mind

Match The Following
Question
Correct Answer
Your Answer
Personality is a stable set of characteristics and tendencies
That determine those commanlities and differences in the psychological behaviour of people
Personal pattern of tendencies.
Monetary rewards, authoritarian leadership style and motivational strategies for performance are ineffective.
When applied to intelligent, independent, confident worker.
When applied to intelligent, independent, confident worker.
It is interesting to know that the word “personality” by derivation should mean
What an individual only appears to be not what he really is.
What an individual only appears to be not what he really is.
Personality is the organization of an individuals
Personal pattern of tendencies.
That determine those commanlities and differences in the psychological behaviour of people
Event in the surrounding environment strongly influence.
The way people behave at any particular time.
The way people behave at any particular time.

Match The Following
Question
Correct Answer
Your Answer
A personality becomes disorderly
When either the id or super ego is active.
When either the id or super ego is active.
A can have strong super ego is
Likely to be in constant and pronounced battle with the id.
Likely to be in constant and pronounced battle with the id.
When too much energy is consumed by ego in mediating between the id and super ego
An individual personal development is adversely affected.
An individual personal development is adversely affected.
Id is pressing for satisfaction
The ego is trying to delay it.
The ego is trying to delay it.
Cattell has extensively worked on traits
In various work settings employing a number of psychological measures
In various work settings employing a number of psychological measures

Multiple Choice Multiple Answer
Question
Advise the management of Beta and Gamma Ltd. About the various groups that can be created in an organisation.
Correct Answer
Effective group , Formal group , Informal group
Your Answer
Effective group , Formal group , Informal group

Multiple Choice Multiple Answer
Question
The features of team empowerment are as follows:
Correct Answer
Potency , Autonomy , Impact
Your Answer
Potency , Autonomy , Impact

Select The Blank
Question
The team whose members collaborate through use of various information technologies is known as ________ team.
Correct Answer
Virtual
Your Answer
Virtual

Multiple Choice Multiple Answer
Question
Select the relevant parts of the communication process.
Correct Answer
Encoding , Receiver , Decoding
Your Answer
Encoding , Receiver , Decoding

Multiple Choice Multiple Answer
Question
Mr. Jay sets up a task force to improve communication effectiveness within his organization. What factors should be considered by the task force to achieve effective communication?
Correct Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy
Your Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy

Select The Blank
Question
The formation of specific goals, feedback on progress towards the goals and reinforcement of desired behavior all stimulate ________.
Correct Answer
Motivation
Your Answer
Motivation

Multiple Choice Single Answer
Question
A communication media is said to rich when which of the given parameters are satisfied?
Correct Answer
It facilitates rapid feedback
Your Answer
It facilitates rapid feedback

Multiple Choice Single Answer
Question
Face-to-face conversation is often regarded as the richest communication media, because:
Correct Answer
Handles multiple cues simultaneously
Your Answer
Handles multiple cues simultaneously

Multiple Choice Multiple Answer
Question
When an organism is confronted with a threat, according to the general adaptation theory states, the physiological response will occur in which of the three stages?
Correct Answer
Alarm reaction , Resistance reaction , State of exhaustion
Your Answer
Alarm reaction , Resistance reaction , State of exhaustion

Multiple Choice Multiple Answer
Question
Identify the categories of life stressors:
Correct Answer
Life changes , Daily stressors , Life trauma
Your Answer
Life changes , Daily stressors , Life trauma

Multiple Choice Multiple Answer
Question
Which are the main personal stressors stated by Yoga?
Correct Answer
State of helplessness , Jealously , Temptations
Your Answer
State of helplessness , Jealously , Temptations

Select The Blank
Question
The people who cre________te unnecessary stress for themselves pertain to type A category.
Correct Answer
A
Your Answer
A

True/False
Question
If the stress persists, or the defensive reaction proves ineffective, the organism develops itself for the fight mechanism.
Correct Answer
False
Your Answer
False

True/False
Question
There exist some organizational stressors which relate to its structure and climate.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ in one form of dominance, in which the followers more or less willingly accept direction and control by another person.
Correct Answer
Leadership
Your Answer
Leadership

Select The Blank
Question
The two dimensions of leadership which emerged from the Leader Behavior Description Questionnaire were 'consideration' and '________'.
Correct Answer
Initiating structure
Your Answer
Initiating structure

Select The Blank
Question
The ability to think in terms of models, frameworks, and broad relationships is known as ________ skill.
Correct Answer
Conceptual
Your Answer
Conceptual

Select The Blank
Question
The ________ leadership style is an expression of the leader's trust in the abilities of his subordinates.
Correct Answer
Participative
Your Answer
Participative

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Free Rein
Your Answer
Free Rein

True/False
Question
At the supervisory level the requirement of conceptual skill is the highest.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Industrial psychology focuses its attention on the development of tests for the________of employees.
Correct Answer
recruitment
Your Answer
performance

Multiple Choice Multiple Answer
Question
The factors which contributed to the rise of human relations movements are
Correct Answer
The great depression , The rise of trade unionism , Hawthorne experiments
Your Answer
The great depression , The rise of trade unionism , Hawthorne experiments

Multiple Choice Multiple Answer
Question
Frederick W. Taylor developed
Correct Answer
Wage payment plans , Internal parity of wages , External parity of wages , Non-financial incentives
Your Answer
Wage payment plans , External parity of wages , Non-financial incentives

True/False
Question
Human behaviour is simple to understand
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
In Organizational Behaviour, 'caused behaviour' means
Correct Answer
By his own behaviour, a manager can affect how an employee behaves.
Your Answer
By his own behaviour, a manager can affect how an employee behaves.

Multiple Choice Single Answer
Question
Autocratic organization model depends on:
Correct Answer
Power
Your Answer
Power

Multiple Choice Multiple Answer
Question
The models of Organizational Behaviour are:
Correct Answer
Autocratic , Custodial , Supportive
Your Answer
Autocratic , Custodial , Supportive

True/False
Question
All parts of the organizational system are independent.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Select the needs which are discussed by the need hierarch theory.
Correct Answer
Physiological needs , Security needs , Self realization needs
Your Answer
Physiological needs , Security needs , Self realization needs

Multiple Choice Multiple Answer
Question
Features of Theory Y are:
Correct Answer
Work is as natural as play , Humanistic and supportive approach , People have the required potential
Your Answer
Work is as natural as play , People dislike work , People have the required potential

Multiple Choice Single Answer
Question
Which of the given factors are also known as dissatisfiers?
Correct Answer
Hygiene factors
Your Answer
Hygiene factors

Multiple Choice Single Answer
Question
According to the equity theory, how do you define the point when equity occurs?
Correct Answer
Person's outcomes = Other's outcomes
Your Answer
Person's outcomes = Other's outcomes

Multiple Choice Single Answer
Question
From the given information identify the morale indicator.
Correct Answer
Exit interviews
Your Answer
Exit interviews

True/False
Question
Morale indicates a group phenomenon.
Correct Answer
True
Your Answer
True

True/False
Question
The higher the number of the petty grievances, the higher is the morale.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The process by which a new employee is inducted into its culture is known as
Correct Answer
Organizational socialization
Your Answer
Organizational induction

True/False
Question
Handling of crises by managers and employees reveals an organizational culture.
Correct Answer
True
Your Answer
True

Select The Blank
Question
One of the factors causing decrement in work is ________.
Correct Answer
fatigue
Your Answer
fatigue

Select The Blank
Question
A person of lower than normal intelligence is less bored by ________ work.
Correct Answer
repetitive
Your Answer
repetitive

True/False
Question
Music has a direct effect on productivity.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Different kinds of work like heavy and muscular work, or light work, or clerical work yield curves that are-
Correct Answer
different from each other
Your Answer
different from each other

Organizational Behaviour - 3

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Multiple Choice Multiple Answer
Question
In order to understand the Rogers' theory one needs to understand which of the following?
Correct Answer
The self concept , The organism , The development of self
Your Answer
The development of self , The self concept , The organism

Multiple Choice Single Answer
Question
Cinderella, a mechanical engineer, had joined as a management trainee in XYZ Ltd. She's the niece of the managing director of XYZ Ltd. Her manager was aware of this fact and hence he always gave simple and easy tasks to her. Cinderella was enthusiastic, and equally efficient, to work on some challenging tasks but she was always kept away from them. All this beyond creating stress, deprived her from fulfillment of self-esteem needs. What kind of stress is being experienced by Cinderella?
Correct Answer
Hypo stress
Your Answer
Hypo stress

True/False
Question
A change in the organization requires a corresponding change in the employee's individual personality.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
To change organizational culture successfully we need to :-
Correct Answer
Find the most effective sub-culture and use it as an example , Practice what we preach , Include employees in the change process
Your Answer
Find the most effective sub-culture and use it as an example , Include employees in the change process

Select The Blank
Question
The special meaning assigned to words is called ________.
Correct Answer
Semantics
Your Answer
Language

Multiple Choice Multiple Answer
Question
Identify the steps involved in morale surveys :-
Correct Answer
Drafting of questionnaires , Interviewing people , Analyzing collected data
Your Answer
Drafting of questionnaires , Interviewing people , Analyzing collected data

Multiple Choice Multiple Answer
Question
Behavioural scientists are focusing their attention on :-
Correct Answer
Organizational adaptability , Relationship of organizational structure to human behaviour , Decision making
Your Answer
Organizational adaptability , Relationship of organizational structure to human behaviour , Decision making

Multiple Choice Multiple Answer
Question
Select the morale indicators :-
Correct Answer
Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled employees
Your Answer
Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled employees

True/False
Question
The leadership process is a function which relates only to the leader and other situational variables.
Correct Answer
False
Your Answer
False

Select The Blank
Question
The group ________ are more important to the group members than any financial incentive.
Correct Answer
Norms
Your Answer
Norms

Multiple Choice Single Answer
Question
Congruent change in attitude means movement in:-
Correct Answer
The same direction
Your Answer
All the directions

Multiple Choice Multiple Answer
Question
What are the elements of the process of bringing about change in people as suggested by Lewin?
Correct Answer
Unfreezing , Refreezing , Moving
Your Answer
Unfreezing , Refreezing , Moving

Multiple Choice Multiple Answer
Question
State the specific characteristics of high achiever :-
Correct Answer
Need for immediate feedback , Satisfied with his accomplishment , Moderate risk taker
Your Answer
Need for immediate feedback , Satisfied with his accomplishment

Match The Following
Question
Correct Answer
Your Answer
Frederick Taylor
Scientific management
Scientific management
Hugo Munsteberg
Industrial accidents
Industrial psychology
Waller Dill Scot
Industrial psychology
Trade unionism
Fred Luthans
Human relations
Human relations

Select The Blank
Question
Roger's defines the ________ as an organized, consistent, conceptual gestalt composed of perceptions of the characteristics of the 'I' or 'me'.
Correct Answer
The self concept
Your Answer
The organization

Select The Blank
Question
On the managerial grid, a manager falling in the ________ category will have maximum concern for both people and production.
Correct Answer
9.9
Your Answer
9.9

Multiple Choice Single Answer
Question
Which step concerned with the management of change involves the identification of the root cause?
Correct Answer
Diagnose the problem
Your Answer
Terminate the problem

Select The Blank
Question
________ communication is useful for flatter organizational structure.
Correct Answer
Lateral
Your Answer
Lateral

Select The Blank
Question
The factor of ________ implies that an individual may attend to moving objects in their field of vision that to static objects.
Correct Answer
Motion
Your Answer
Motion

Select The Blank
Question
The communication process can be improved by ________.
Correct Answer
Reducing status barriers
Your Answer
Reducing status barriers

Multiple Choice Single Answer
Question
Organizational Behaviour studies the importance of :-
Correct Answer
Human elements in the organization
Your Answer
Human elements in the organization

Multiple Choice Multiple Answer
Question
The storming stage relating to development of a team is characterised by which of the following aspects?
Correct Answer
Emergence of conflicts , Seeking task related guidance from the leader , Deciding the responsibilities of each team member
Your Answer
Emergence of conflicts , Seeking task related guidance from the leader

Multiple Choice Multiple Answer
Question
Features of Maslow's need hierarchy theory are:-
Correct Answer
Theory of human motives , Classifies basic human needs in a hierarchy , Theory of human motivation
Your Answer
Theory of human motives , Classifies basic human needs in a hierarchy

True/False
Question
Conceptual skill is the distinguishing feature of job performance at the operating level.
Correct Answer
False
Your Answer
False

True/False
Question
In the process of perception, feedback is important for interpreting the perceptual event.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The term LOC in the study of personality stands for:-
Correct Answer
Locus of control
Your Answer
Locus of control

Select The Blank
Question
The most superficial level of organizational culture consists of ________.
Correct Answer
Symbols
Your Answer
Symbols

True/False
Question
Social self is the way an individual appears to self.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
Bharat had joined Applications Network Pvt. Ltd. as a trainee software engineer. After two years he was promoted as the manager-applications. As the manager, his job included providing guidance to his team with respect to writing the software program so as to get the desired report. His top class performance provided him with an opportunity to become the director of his company. Bharat wants to know what type of skills will be more in demand for a director, along with the human skills?
Correct Answer
Conceptual
Your Answer
Conceptual

Multiple Choice Single Answer
Question
In the "non-directive" interviewing method the interviewer is supposed to :-
Correct Answer
Take a role with confidence
Your Answer
Take a role with confidence

Multiple Choice Multiple Answer
Question
Advise the management of Beta and Gamma Ltd. About the various groups that can be created in an organisation.
Correct Answer
Effective group , Formal group , Informal group
Your Answer
Effective group , Formal group

True/False
Question
Present Indian government protects the Indian industry from foreign competition.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Mr. Kamat is an executive who directs, guides and influences the work of his subordinates. His objective is to ensure that his subordinates work for attaining the specified goals. Also, he mediates between the individual assistant and the organization in such a manner that both will obtain the maximum satisfaction. Whose role is being played by Mr. Kamat?
Correct Answer
Leader
Your Answer
Leader

True/False
Question
External adaptation and survival has to do with the establishment and maintenance of effective working relationships among the members of the organization.
Correct Answer
False
Your Answer
True

Select The Blank
Question
During the moving phase of the change process, the ________ occurs when individuals are forced to encounter a situation that calls for a new behaviour.
Correct Answer
Internalization
Your Answer
Compliance

Multiple Choice Single Answer
Question
What can you gather from the Illumination experiments?
Correct Answer
They provided a momentum to the relay room phase of the studies.
Your Answer
They provided a momentum to the relay room phase of the studies.

Multiple Choice Single Answer
Question
The parties involved in negotiation are strongly motivated to solve problems, exhibit flexibility and trust. The aforementioned aspects of the negotiating party indicate which type of negotiation?
Correct Answer
Integrative
Your Answer
Integrative

Multiple Choice Single Answer
Question
Judge the following statement according to given criteria. "Stress is a physiological abnormality at the structural or bio-chemical level caused by overloading experiences."
Correct Answer
Both the statement and the reasoning are correct
Your Answer
Both the statement and the reasoning are correct

True/False
Question
The perceptual process shall always result in correct judgment or understanding of facts.
Correct Answer
False
Your Answer
False

Select The Blank
Question
The ability and willingness of group members to set goals and work towards their accomplishment is known as ________.
Correct Answer
Group maturity
Your Answer
Group maturity

Multiple Choice Multiple Answer
Question
According to Likert, few variables characterize the leadership style. Select these variables :-
Correct Answer
Casual , Intervening , End-result
Your Answer
Casual , Intervening , End-result

Multiple Choice Multiple Answer
Question
Organizational objectives can be achieved by :-
Correct Answer
Group work , Division of labour , Hierarchy of authority
Your Answer
Group work , Hierarchy of authority

Match The Following
Question
Correct Answer
Your Answer
Alderfer's theory
Recognizes three groups of core needs
Recognizes three groups of core needs
Vroom's theory of motivation
Expectancy model
Expectancy model
Porter Lawler model
Relationship between performance and satisfaction
Relationship between performance and satisfaction
Abraham Maslow
Theory of need hierarchy
Theory of need hierarchy

True/False
Question
Valence refers to the degree of favourableness or unfavourableness towards object.
Correct Answer
True
Your Answer
False

Select The Blank
Question
In heavy muscular work, ________ fatigue is unquestionably a major factor contributing to work decrement.
Correct Answer
Physiological
Your Answer
Physiological

True/False
Question
Perceptual similarity is a major cause of industrial conflicts.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
High competitiveness and profit orientation is a characteristic of which type of organizational culture?
Correct Answer
Market
Your Answer
Market

Organizational Behaviour - 2

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Single Answer
Question The senior executive of XYZ Ltd., Mr. Joyonto Roy, had given complete freedom to his subordinates. He essentially provided no leadership. What category suitably defines the leadership style being practiced by Mr. Roy?
Correct Answer Laissez Faire
Your Answer Laissez Faire


Multiple Choice Multiple Answer
Question In an example of the erection of a stone wall, the work curve shows the following :-
Correct Answer An initial warming up before reaching peak productivity , The leveling off of productivity , Eventual decrement in productivity, probably ending in a spurt again
Your Answer Continuous rise in productivity


Multiple Choice Single Answer
Question From the following which is classified as a hygiene factor according to Herzberg's theory of motivation?
Correct Answer Salary
Your Answer Recognition


Multiple Choice Multiple Answer
Question Organizational objectives can be achieved by :-
Correct Answer Group work , Division of labour , Hierarchy of authority
Your Answer Group work , Division of labour , Hierarchy of authority


True/False
Question Each major change in a work situation carries with it an element of uncertainty.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Keshav is a student of psychology. His project is based on stress management. While observing a group of 20 executives, he observed that in some situations, the executives were stressed even when the events were very favorable for them. In fact these executives were overjoyed with the events occurring in that manner, yet they experienced stress. Very fortunately this stress lasted for a short while of time. Advise Keshav about the category of stress being experienced by the executives.
Correct Answer Eustress
Your Answer Eustress


Multiple Choice Multiple Answer
Question Situation where individual differences are unimportant
Correct Answer Earthquake , Drought , Flood
Your Answer Earthquake , Drought , Flood


Multiple Choice Single Answer
Question A group of 6 employees has been formed within MRF Co.Ltd. The initial discussions in the group were based on the environmental factors of the concerned issue. As the group started to work on the measures to rectify the core factors responsible for the concerned issue, the discussions always ended up in conflicts within the group members. This conflict was hampering the group's effectiveness. What is the level of conflict that is being highlighted in this case?
Correct Answer Intragroup
Your Answer Intergroup


True/False
Question A mediator should act as a neutral party.
Correct Answer True
Your Answer True


Select The Blank
Question The formation of specific goals, feedback on progress towards the goals and reinforcement of desired behavior all stimulate ________.
Correct Answer Motivation
Your Answer Motivation


Match The Following
Question Correct Answer Your Answer

Free rein leaders Avoid power and responsibility Avoid power and responsibility

Negative leaders Act domineering and superior with their subordinates Exercise control mostly by using forces within the group

Autocratic leaders Provide security and satisfaction to his subordinates Act domineering and superior with their subordinates

Participative leaders Exercise control mostly by using forces within the group Provide conceptual skills to his subordinates



True/False
Question Any organizational change faces employee resistance because it is perceived as loss of something of value as a result of the change.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Perception plays a vital role in which of the following areas.
Correct Answer Selection of a candidate , Deciding on loyalty of an employee , Giving incentive to an employee
Your Answer Selection of a candidate , Deciding on loyalty of an employee , Giving incentive to an employee


Select The Blank
Question A non-specific response of the body to a situation is known as ________.
Correct Answer Stress
Your Answer Stress


Select The Blank
Question The supervisor gets upset when his manager scolds him and gets into a hot argument with his manager. His team members are also arguing with him constantly. Here supervisors' behavior is a reflection of ________
Correct Answer Caused behavior
Your Answer Caused behavior


True/False
Question People tend to process pleasant stimuli more efficiently and accurately than they do unpleasant stimuli.
Correct Answer True
Your Answer True


True/False
Question Effective communication can be seen as the foundation of modern organizations.
Correct Answer True
Your Answer True


True/False
Question The process theories in general lack explanatory power over the complexities of work motivation.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question When an organisation is confronted with a threat, according to the general adaptation theory the physiological response will occur in which of the three stages?
Correct Answer Alarm reaction , Resistance reaction , State of exhaustion
Your Answer Alarm reaction , Resistance reaction , State of exhaustion


Select The Blank
Question At ________ stage of team building, cooperation and a sense of shared responsibility is developed amongst the team members.
Correct Answer Norming
Your Answer Norming


Multiple Choice Multiple Answer
Question What are the sources of attitudes for an individual?
Correct Answer Personal experiences , Institutional factors , Peer groups and society
Your Answer Personal experiences , Friend's experiences , Peer groups and society


Select The Blank
Question Communication provides a means to release ________ and for fulfillment of social needs.
Correct Answer Emotional expression
Your Answer Emotional expression


Multiple Choice Multiple Answer
Question Which of the management styles are available to a manager for overcoming employees' resistance to change?
Correct Answer Convincing the employees about the necessity of change , Employee participation in setting up the change , Forcing the employees to accept the change
Your Answer Convincing the employees about the necessity of change , Employee participation in setting up the change


True/False
Question Alderfer's ERG needs model is very rigid in nature.
Correct Answer False
Your Answer False


True/False
Question Rest provides the opportunity to recover from fatigue.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Different kinds of work like heavy and muscular work, or light work, or clerical work yield curves that are :-
Correct Answer Different from each other
Your Answer Identical to each other


Select The Blank
Question Traditional win-lose situations can be solved using ________ negotiations.
Correct Answer Distributive
Your Answer Inter-organizational


Multiple Choice Multiple Answer
Question Select the needs which are discussed by the need hierarch theory :-
Correct Answer Physiological needs , Security needs , Self realization needs
Your Answer Security needs , Psychological needs , Self realization needs


Multiple Choice Single Answer
Question John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?
Correct Answer Transference
Your Answer Encoding


Multiple Choice Multiple Answer
Question Mismatch between personality and organization may lead to
Correct Answer Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction
Your Answer Loss of interest by members in organization , Low morale and job satisfaction


True/False
Question Organizational culture exists on different levels which differ in terms of visibility and resistance to change.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Behavioural scientists are focusing their attention on :-
Correct Answer Decision making , Organizational adaptability , Relationship of organizational structure to human behaviour
Your Answer Organizational adaptability , Relationship of organizational structure to human behaviour , Management policies


Select The Blank
Question The leader who fails to guide, motivate and develop his subordinates is said to be practicing ________ leadership style.
Correct Answer Free Rein
Your Answer Autocratic


Multiple Choice Single Answer
Question There is one leadership style which gives good results when the leader is required to deal with the unskilled workers doing repetitive tasks; find this leadership style.
Correct Answer Autocratic
Your Answer Participative


Multiple Choice Single Answer
Question In Supportive organization model, employee orientation is :-
Correct Answer Job performance
Your Answer Security


Select The Blank
Question The concept of organizational stress was first evolved in the classic work of ________.
Correct Answer Kahn et al
Your Answer Dr.Seyles


Multiple Choice Multiple Answer
Question Identify the internal forces for organizational change :-
Correct Answer Employees' desire to share in decision making , Changes in the location of the organization , Change in the top management personnel
Your Answer Changes in the location of the organization , Change in the Central Government , Change in the top management personnel


Select The Blank
Question Roger's defines the ________ as an organized, consistent, conceptual gestalt composed of perceptions of the characteristics of the 'I' or 'me'.
Correct Answer The self concept
Your Answer The self concept

Organizational Behaviour - 1

LIST OF ATTEMPTED QUESTIONS AND ANSWERS





Question
The relationship in which one person influences others to work together willingly on related tasks is known as ________.
Correct Answer
Leadership
Question
Congruent change in attitude means movement in:-
Correct Answer
The same direction
Your Answer
The same direction

Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person
Your Answer
All other people , Some other people

True/False
Question
In the case of intra-organizational negotiations, groups often negotiate as representatives.
Correct Answer
True
Your Answer
False

True/False
Question
Cultural elements and their relationships create a pattern that is identical in all organizations.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Social displacement and ________ are the important social reasons to be considered by a manager while dealing with resistance to change.
Correct Answer
Peer pressure
Your Answer
Peer pressure

True/False
Question
Research activity emphasizes least collaboration and team work among workers.
Correct Answer
False
Your Answer
False

Select The Blank
Question
The discipline of Organizational ________ tries to synchronize internal organizational environment with external social environment.
Correct Answer
Behaviour
Your Answer
Behaviour

Multiple Choice Multiple Answer
Question
The different types of defense mechanisms are :-
Correct Answer
Rationalization , Aggression , Fantasy
Your Answer
Rationalization , Aggression , Fantasy

Multiple Choice Single Answer
Question
Half page advertisement is given in the newspaper by XYZ Ltd. This is done to attract attention of customers. Which external attention seeking factor is being emphasized in this case?
Correct Answer
Size
Your Answer
Size

True/False
Question
In the counter shock phase, the defensive mechanism becomes passive.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer
Biological , Situation
Your Answer
Biological , Cultural , Situation

Multiple Choice Single Answer
Question
Which type of motivators are involved in granting additional authority to an employee in his activity?
Correct Answer
Responsibility and recognition
Your Answer
Responsibility and recognition

Select The Blank
Question
The people who cre________te unnecessary stress for themselves pertain to type A category.
Correct Answer
A
Your Answer
A

Match The Following
Question
Correct Answer
Your Answer
Ideal self
Roger
Roger
Per sonare
to sound through
to sound through
Ego
Frend
All port
Traits
All port
Frend
Physical structuring
Sheldon
Sheldon

True/False
Question
The more successful the organization is, the less effective is its internal communication.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Select the organizational stressors which are intrinsic to the job :-
Correct Answer
Boredom , Time pressures and deadlines , Exorbitant work demands
Your Answer
Time pressures and deadlines , Exorbitant work demands , Boredom

Multiple Choice Single Answer
Question
Whenever the manager of the assembly shop left for a meeting, his subordinates reacted in one of the two ways; either aggressively or apathetically. This group exhibited outbursts of aggression whenever their manager left the shop. Which style of leadership is being followed by the concerned assembly shop manager?
Correct Answer
Authoritarian
Your Answer
Authoritarian

Select The Blank
Question
The ________ job loading is also known as job enlargement.
Correct Answer
Horizontal
Your Answer
Vertical

Multiple Choice Single Answer
Question
Which of the following is the best way to deal with frustration?
Correct Answer
Defense mechanism
Your Answer
Relationship mechanism

Multiple Choice Multiple Answer
Question
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer
Preconscious mind , Conscious mind , Unconscious mind

Multiple Choice Multiple Answer
Question
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.
Your Answer
The gateway of actions , Creates tolerance , Decides what instincts will be satisfied.

Multiple Choice Multiple Answer
Question
In a strong organizational culture :-
Correct Answer
Goals are aligned , Employees are highly motivated , Performance is outstanding
Your Answer
Goals are aligned , Employees are highly motivated , Performance is outstanding

True/False
Question
The primary concern of ego is to determine whether the action proposed by superego is right or wrong.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Good match between individual personality and organization is essential because of
Correct Answer
Some people have passion for bureaucracy , Some people prefer autonomy flexibility in operation
Your Answer
Some people prefer autonomy flexibility in operation , Some people prefer job dynamism

Multiple Choice Multiple Answer
Question
Perception of others will be more accurate if the perceiver can avoid:
Correct Answer
Generalizing from a single trait to many traits , Placing too much reliance on physical appearance , Assuming that a single behavior will show itself in all situations
Your Answer
Generalizing from a single trait to many traits , Placing too much reliance on physical appearance , Assuming that a single behavior will show itself in all situations

True/False
Question
Cohesiveness is influenced by the degree of compatibility between team goals and individual member's goals.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
What are the important ideas mentioned in the Salvatore Maddi's definition of personality?
Correct Answer
Each employee in an organization is unique and may respond differently to a situation , Personality influences are not limited to behaviors, situations or people , Personality is stable and has continuity in time
Your Answer
Each employee in an organization is unique and may respond differently to a situation , Personality influences are not limited to behaviors, situations or people , Personality is stable and has continuity in time

Select The Blank
Question
The stress which refers to a state of happiness is known as ________.
Correct Answer
Eustress
Your Answer
Eustress

Multiple Choice Multiple Answer
Question
Select the morale indicators :-
Correct Answer
Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled employees
Your Answer
Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled employees

True/False
Question
The social needs are so strong that even the cruelest criminals dread the punishment of solitary confinement.
Correct Answer
True
Your Answer
True

True/False
Question
Whatever an individual does, there is always some sort and some amount of stress on him.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Noise is regarded as a distracter, because it interferes with/affects :-
Correct Answer
Work efficiency
Your Answer
Work efficiency

Multiple Choice Single Answer
Question
What is the other name for vertical job loading?
Correct Answer
Job enrichment
Your Answer
Job enlargement

Select The Blank
Question
The discipline of Organizational Behaviour is based on ________ studies of human behaviour at the work settings.
Correct Answer
Empirical
Your Answer
Empirical

Match The Following
Question
Correct Answer
Your Answer
Affiliation motive
Desire to be accepted by others
Desire to be accepted by others
Achievement motive
Desire to be successful
Desire to be successful
Primary motive
Avoidance of pain
Avoidance of pain
Power motive
Desire to control others
Desire to control others

Multiple Choice Multiple Answer
Question
Rest periods are important because :-
Correct Answer
They help the worker to recover from fatigue , They provide an opportunity to talk about non-job activities , They are a break from a seemingly interminable activity
Your Answer
They help the worker to recover from fatigue , They provide an opportunity to talk about non-job activities , They are a break from a seemingly interminable activity

Select The Blank
Question
The scuffle in the organization for achieving the organizational status ant the power, is the essence of the ________ needs.
Correct Answer
Esteem
Your Answer
Physiological

Multiple Choice Single Answer
Question
According to Freud's theory, what is considered to be the executive part of the personality only because it controls the gateway of action, selects the features of the environment to which it will respond and decides what instincts will be satisfied?
Correct Answer
Ego
Your Answer
Superego

Multiple Choice Single Answer
Question
In Organizational Behaviour, 'caused behaviour' means :-
Correct Answer
By his own behaviour, a manager can affect how an employee behaves.
Your Answer
By his own behaviour, a manager can affect how an employee behaves.



Question
In Bank wiring room studies were carried out by :-
Correct Answer
An observer and an interviewer
Your Answer
An observer and an interviewer

Multiple Choice Multiple Answer
Question
Cultural diversity brings with it concerns like :-
Correct Answer
Intra organizational conflicts , Communication difficulties , Intra organizational Turnovers
Your Answer
Intra organizational conflicts , Communication difficulties , Production problems

Select The Blank
Question
The ________ skills relate to a person's knowledge and ability in any organizational functional area.
Correct Answer
Technical
Your Answer
Conceptual

Multiple Choice Single Answer
Question
It is important to create a work environment that is :-
Correct Answer
Favourable
Your Answer
Favourable

True/False
Question
Motivation represents a relationship between need, drive and goal.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
To change organizational culture successfully we need to :-
Correct Answer
Find the most effective sub-culture and use it as an example , Practice what we preach , Include employees in the change process
Your Answer
Find the most effective sub-culture and use it as an example , Practice what we preach , Include employees in the change process

Select The Blank
Question
On the managerial grid, a manager falling in the ________ category will have maximum concern for both people and production.
Correct Answer
9.9
Your Answer
9.9