Showing posts with label Industrial Marketing(Set-II). Show all posts
Showing posts with label Industrial Marketing(Set-II). Show all posts

Monday, July 27, 2009

Industrial Marketing - 6

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Select The Blank
Question
Trade ________ form a part of regulatory environment.
Correct Answer Barriers
Your Answer Barriers


Multiple Choice Multiple Answer
Question
Sales personnel should :-
Correct Answer Be sensitive to the need of the customers , Have
deep technical knowledge , Have good communication skills
Your Answer Have deep technical knowledge , Have good communication
skills , Be sensitive to the need of the customers


Match The Following
Question
Correct Answer
Your Answer

Freight Equalization - Base Point - Base Point

Consumer Goods - Advertising & sales promotion - Advertising & sales
promotion

High Price Strategy - Patents - Patents

Short Life Span - Recovery of Investment - Recovery of Investment


Select The Blank
Question
Analytical techniques are ________ to a large extent.
Correct Answer Mathematical
Your Answer Non predictable


Multiple Choice Single Answer
Question
The approach to selling by the sales force should be :-
Correct Answer Professional
Your Answer Professional


Multiple Choice Multiple Answer
Question
Following capabilities of the organisation also form a basis for
segmentation:-
Correct Answer Operating , Technical , Financial
Your Answer Operating , Technical , Financial


Multiple Choice Multiple Answer
Question
Product development can discourage competition if it is :-
Correct Answer Technologically intensive , Capital intensive ,
Require state-of-art technology
Your Answer Technologically intensive , Capital intensive , Require
state-of-art technology


Multiple Choice Multiple Answer
Question
When the product is complex & requires service by skilled specialist, the
manufacturer has to :-
Correct Answer Supply large number of spare parts , Change a
premium price , Train the technician of buyer
Your Answer Maintain service station , Supply large number of spare
parts , Train the technician of buyer


Select The Blank
Question
________ of supply is one of the important aspects buyers look for.
Correct Answer Continuity
Your Answer Continuity


Multiple Choice Single Answer
Question
Direct costs are also referred to as :-
Correct Answer Operating costs
Your Answer Operating costs


Multiple Choice Multiple Answer
Question
Substantial cash outlay needs to be allocated for :-
Correct Answer Building stock of raw materials , Providing
information to customers , Training Salesmen
Your Answer Training Salesmen , Building stock of raw materials ,
Setting up infrastructure


Multiple Choice Multiple Answer
Question
Industrial markets can be positioned on product merits e.g.:-
Correct Answer Quality conscious , Reliability , Dependability
Your Answer Quality conscious , Reliability , Dependability


Multiple Choice Single Answer
Question
The generic need which the company will seek to satisfy, stated by top
management is called:-
Correct Answer Mission
Your Answer Mission


True/False
Question
In industrial product marketing, the cost of maintenance is not important in
making comparisons with competitors' products.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question
Many overseas companies are attracted to India for setting up manufacturing
operations for industrial products on account of :-
Correct Answer Cost competitiveness
Your Answer Cost competitiveness


Multiple Choice Multiple Answer
Question
Manufacturers handle the inventory requirement problem by :-
Correct Answer Maintaining stock at convenient locations , Make
arrangement for return of slow moving goods , Levy service charge on return
of goods
Your Answer Maintaining stock at convenient locations , Make arrangement
for return of slow moving goods , Supplying against specific orders


Select The Blank
Question
Industrial force should be ________ to market conditions.
Correct Answer Responsive
Your Answer Responsive


True/False
Question
Materials that go into the production of food / drug end product have very
narrow quality tolerance.
Correct Answer True
Your Answer True


Select The Blank
Question
Exploratory research involves the gathering of ________ data from secondary
sources.
Correct Answer Preliminary
Your Answer Preliminary


Multiple Choice Multiple Answer
Question
Technical service means details about :-
Correct Answer Ingredient material , How product works , Type of
make of key equipments in the product
Your Answer Ingredient material , How product works , Type of make of
key equipments in the product


Multiple Choice Single Answer
Question
A broad and definitive statement that covers an organization's purpose,
values and distinctive competencies is called :-
Correct Answer Mission
Your Answer Mission


Select The Blank
Question
Supply chain management is one of the tools used by modern companies to
achieve ________.
Correct Answer High productivity improvement and efficiency
Your Answer High productivity improvement and efficiency


Multiple Choice Single Answer
Question
An alternative term used for industrial marketing is :-
Correct Answer B2B marketing
Your Answer B2B marketing


Multiple Choice Single Answer
Question
Making an assessment of the competitors' strengths and weakness is called :-
Correct Answer Competitive position analysis
Your Answer Competitive position analysis


Multiple Choice Single Answer
Question
Open-ended questions in unstructured questionnaire are often called as :-
Correct Answer Non-disguised questions
Your Answer Non-disguised questions


Match The Following
Question
Correct Answer
Your Answer

Accuracy of data - Sampling error - Sampling error

Frequency of use - Periodical use of information - Periodical use of
information

Urgency of response - Fast decision making - Fast decision making

Timeliness - Current information - Current information


Multiple Choice Single Answer
Question
The first step in managing the industrial product marketing system is :-
Correct Answer Identifying the needs of customers
Your Answer Identifying the needs of customers


True/False
Question
Effective use of sales force lead to achieving maximum sales at low costs.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question
The most important of the operating plans are :-
Correct Answer Policies
Your Answer Policies


Select The Blank
Question
When purchase of industrial equipment is involved, the stage between
manufacture and dispatch of goods is called ________.
Correct Answer Inspection
Your Answer Inspection


True/False
Question
Outsiders like technical consultants can play a key role in the purchase
process of a large buying organization.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question
Structured surveys are used to measure :-
Correct Answer Awareness & knowledge , Attitudes & opinions , Buyer
behavior
Your Answer Awareness & knowledge , Attitudes & opinions , Buyer
behavior


Multiple Choice Single Answer
Question
Distributors contact potential buyers and negotiate :-
Correct Answer Orders
Your Answer Orders


Multiple Choice Single Answer
Question
Large organisations opt for :-
Correct Answer Volume purchasing
Your Answer Volume purchasing


True/False
Question
The level of customer experience influences the marketing strategy.
Correct Answer True
Your Answer True


Select The Blank
Question
Non stock carrying branch offices are used as ________ sales head quarter.
Correct Answer Regional
Your Answer Regional


Multiple Choice Single Answer
Question
Value analysis comprises following actions :-
Correct Answer Review of existing product
Your Answer Review of existing product


Select The Blank
Question
The industrial selling environment consists of a process of ________ between
buyer & seller.
Correct Answer Exchange
Your Answer Exchange


True/False
Question
In order to enjoy cost advantage relative to the innovative firm, competitor
must reach a break-through in product design.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question
Public interest groups support :-
Correct Answer Environmental causes , Women's rights , Minority
welfare
Your Answer Environmental causes , Women's rights , Minority welfare


True/False
Question
Sometimes when the price of a material drops below a certain level, buyers
start thinking of new applications.
Correct Answer True
Your Answer True

True/False
Question
The objective of the high price strategy is only to recover firm's
investment speedily.
Correct Answer False
Your Answer False


True/False
Question
Personal selling is a powerful tool in industrial product selling.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question
Administration of sales force management is concerned with :-
Correct Answer Motivating , Compensating , Directing
Your Answer Motivating , Compensating , Directing


Multiple Choice Single Answer
Question
Rapport building requires special skills e.g. :-
Correct Answer Human relations
Your Answer Human relations


Multiple Choice Single Answer
Question
Financial capability refers to :-
Correct Answer Cash flow position
Your Answer Cash flow position


Multiple Choice Single Answer
Question
Strengths and weaknesses of a firm can be derived through :-
Correct Answer An internal environment analysis
Your Answer An internal environment analysis

Tuesday, May 6, 2008

Industrial Marketing - 5

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer
Question
Information sources for unstructured surveys are :-
Correct Answer
Sales personnel , Dealers , Customers
Your Answer
Public at large , Dealers , Customers

Multiple Choice Single Answer
Question
Market Segmentation is the process of dividing a large market into :-
Correct Answer
Sub-markets
Your Answer
Sub-markets

Multiple Choice Single Answer
Question
The unit price of a capital equipment item is usually:
Correct Answer
High
Your Answer
High

Multiple Choice Multiple Answer
Question
The legal framework is related to existing :-
Correct Answer
Business laws , Civil rights , Labour laws
Your Answer
Business laws , Civil rights , Labour laws

True/False
Question
A repeat purchase decision will generally involve changes in product specifications from earlier supplies.
Correct Answer
False
Your Answer
False

True/False
Question
Advertisement agencies provide much needed experience in advertising.
Correct Answer
True
Your Answer
True

True/False
Question
It is easier to negotiate the purchase of power generators for a large power station than the purchase of PCs.
Correct Answer
False
Your Answer
False

True/False
Question
A small reduction in price of original material can lead to a large reduction in the price of end product.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The purchase order placement of a furnace for a large steel plant can take:-
Correct Answer
A few months
Your Answer
A few months

Select The Blank
Question
Sluggishness of price response lies in the nature of ________ demand.
Correct Answer
Derived
Your Answer
Derived

Multiple Choice Single Answer
Question
One example of operating supplies is:
Correct Answer
Paints and varnishes
Your Answer
Generators

Multiple Choice Single Answer
Question
Chain of distribution from the supplier to customer are known as :-
Correct Answer
Intermediaries
Your Answer
Intermediaries

Match The Following
Question
Correct Answer
Your Answer
Joint venture
Control over operation
Agreement
Direct exporting
Higher risk
Higher risk
Foreign production
Direct investment
Intermediaries
Comparative analysis
Similarities
Similarities

Match The Following
Question
Correct Answer
Your Answer
Indirect Cost
Interest
Wages
Product life cycle
Different phases
Different phases
Price Leadership
Initiate price change
Pricing decision
Direct Cost
Wages
Initiate price change

Multiple Choice Multiple Answer
Question
Industries constitute an important basis for market segmentation for companies doing business in :-
Correct Answer
Computers , Software , Office equipment
Your Answer
Computers , Software , Office equipment

Multiple Choice Multiple Answer
Question
According to you, marketing of industrial services and marketing of industrial products :-
Correct Answer
Are similar from the seller’s point of view , Require similar resources , Require different types of resources
Your Answer
Are similar from the seller’s point of view , Require similar resources , Require different types of resources

Multiple Choice Single Answer
Question
The first step in managing the industrial product marketing system is :-
Correct Answer
Identifying the needs of customers
Your Answer
Identifying the needs of customers

Multiple Choice Single Answer
Question
Many overseas companies are attracted to India for setting up manufacturing operations for industrial products on account of :-
Correct Answer
Cost competitiveness
Your Answer
High labor cost

Multiple Choice Single Answer
Question
An alternative term used for industrial marketing is :-
Correct Answer
B2B marketing
Your Answer
B2C marketing

Multiple Choice Multiple Answer
Question
Negotiations between buyer and seller will be involved and of long duration for the following items:-
Correct Answer
Air-conditioning plant for an airport terminal , Telecom equipment for large MNC , Diesel locomotives for public sector company
Your Answer
Air-conditioning plant for an airport terminal , Telecom equipment for large MNC , Diesel locomotives for public sector company

Multiple Choice Single Answer
Question
An external environment analysis is necessary to understand :-
Correct Answer
The needs of the customers
Your Answer
The capabilities of competitors

Multiple Choice Single Answer
Question
Periodic analysis of an industrial buyer’s operations and purchase systems is necessary to :-
Correct Answer
Understand the changes in buy practices
Your Answer
Understand the changes in buy practices

Multiple Choice Single Answer
Question
The industrial marketing research department helps the company to :-
Correct Answer
Take informed decisions regarding marketing strategies
Your Answer
Take informed decisions regarding marketing strategies

Multiple Choice Multiple Answer
Question
A high price strategy is favoured under following conditions :-
Correct Answer
Product represent genuine information , Presence of elite market , Inelastic demand situation
Your Answer
Product represent genuine information , Presence of elite market , Inelastic demand situation

Multiple Choice Multiple Answer
Question
By reducing price, industrial marketers can :-
Correct Answer
Increase his share of the market , Enlarge the total market , Not make a major change in the end product price
Your Answer
Increase his share of the market , Enlarge the total market , Not make a major change in the end product price

Multiple Choice Single Answer
Question
The middleman, who customize a product & handle specific situation are called :-
Correct Answer
Value added resellers
Your Answer
Value added resellers

Multiple Choice Multiple Answer
Question
The supplier’s marketing person needs to identify the following role players in the buying organization:-
Correct Answer
Senior purchase officer , Actual users , Deciding officers
Your Answer
Senior purchase officer , Actual users , Deciding officers

Select The Blank
Question
The buying needs and practices of organisations differ according to wether they are innovate, product leaders or ________.
Correct Answer
Followers
Your Answer
Followers

True/False
Question
Cash flow produced by marketing a joint product must be equal in value to its separable cost.
Correct Answer
True
Your Answer
True

True/False
Question
Branch offices are located in commercial centres.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Industrial advertising must provide reader with information regarding ________ benefits, in simple words.
Correct Answer
Intangible
Your Answer
Tangible

Select The Blank
Question
Computer systems help in the ________ of the findings of the research project.
Correct Answer
Presentation
Your Answer
Presentation

Multiple Choice Single Answer
Question
Rapport building requires special skills e.g. :-
Correct Answer
Human relations
Your Answer
Communication skills

Select The Blank
Question
________ are an important link in indirect to user channel strategy.
Correct Answer
Agents
Your Answer
Agents

Multiple Choice Single Answer
Question
The approach to selling by the sales force should be :-
Correct Answer
Professional
Your Answer
Professional

Multiple Choice Multiple Answer
Question
For successful positioning the firm should know its :-
Correct Answer
Current positioning in the market , Competitors , Resources
Your Answer
Current positioning in the market , Competitors , Financial position

Select The Blank
Question
When a firm sells through a limited number of outlets, it is known as ________ distribution.
Correct Answer
Selective
Your Answer
Selective

Select The Blank
Question
Marketing research is used for making ________ projections.
Correct Answer
Sales
Your Answer
Sales

Multiple Choice Multiple Answer
Question
To push the company's products, advertising literature should point out advantages to the middlemen, such as :-
Correct Answer
Wide margins , Large sales potential , Rapid turnover
Your Answer
Wide margins , Large sales potential , Off-the-shelf inventory

Multiple Choice Multiple Answer
Question
Industrial marketers have a choice of structural arrangement like :-
Correct Answer
Direct to users , Indirect to users , Mixed structure
Your Answer
Direct to users , Indirect to users , Mixed structure

True/False
Question
Buyers are always cold, rational & dispassionate.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
How fast a firm can recover its cash outlay depends on its :-
Correct Answer
Financial strength
Your Answer
Sales force

Multiple Choice Single Answer
Question
A small lathe is a type of :-
Correct Answer
Accessory equipment
Your Answer
Major equipment

Select The Blank
Question
The sales of standard industrial products are generally carried out through ________.
Correct Answer
Direct channel and middlemen
Your Answer
Direct channel and middlemen

Select The Blank
Question
Indigenous vehicle manufacturers face ________ from foreign manufacturers setting up facilities in India.
Correct Answer
A threat
Your Answer
A threat

True/False
Question
A major change in the price of an industrial component causes a significant change in the end product price.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
Industrial Market Research is very important :-
Correct Answer
From strategic and implementation point of view
Your Answer
From strategic and implementation point of view

Industrial Marketing - 4

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Ind- Marktng

Multiple Choice Single Answer
Question
The middleman, who customize a product & handle specific situation are called :-
Correct Answer
Value added resellers
Your Answer
Value added resellers

Select The Blank
Question
IBM, Microsoft and Google are just three MNCs that have ________.
Correct Answer
Set up software development centers in India
Your Answer
Set up software development centers in India

Multiple Choice Multiple Answer
Question
Analysis of the strengths and weakness of competitors is done in the areas of :-
Correct Answer
Manufacturing , Finance , Technical service
Your Answer
Manufacturing , Finance , Technical service

Multiple Choice Single Answer
Question
The purpose of any modern industrial firm is to :-
Correct Answer
Fulfill customers’ needs
Your Answer
Fulfill customers’ needs

Multiple Choice Multiple Answer
Question
Technical service means details about :-
Correct Answer
Ingredient material , How product works , Type of make of key equipments in the product
Your Answer
Ingredient material , How product works , Type of make of key equipments in the product

True/False
Question
Buyers, who are risk averse are good prospects for new product and concepts.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
For financially weak but reliable customers, supplier may be required to:-
Correct Answer
Give high discounts
Your Answer
Insist on cash on delivery

Multiple Choice Multiple Answer
Question
Ashok Leyland is an Indian company whose competitors would include :-
Correct Answer
Tata Motors , Volvo Motors
Your Answer
Tata Motors , Volvo Motors

Multiple Choice Multiple Answer
Question
Questions asked in unstructured surveys bring about :-
Correct Answer
Motives , Priorities , Problems
Your Answer
Motives , Priorities , Problems

True/False
Question
Delivery rating factor is prepared based on adherence to delivery schedule.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The industrial marketing research department helps the company to :-
Correct Answer
Take informed decisions regarding marketing strategies
Your Answer
Take informed decisions regarding marketing strategies

Match The Following
Question
Correct Answer
Your Answer
To expand product range to cover all types of computer peripherals
Plan
Mission
To become the No. 1 supplier in computer peripherals
Mission
Goal
To achieve a sales turnover of Rs. 500 cr. by 2008-09
Objective
Milestone
To reduce employee turnover from 30% to 25% in 1 yr
Goal
Plan

Multiple Choice Single Answer
Question
Non Banking Financial Corporations receive negative publicity from :-
Correct Answer
Down grading by rating agencies
Your Answer
Down grading by rating agencies

Multiple Choice Multiple Answer
Question
In a tender a vendor has to supply data on :-
Correct Answer
Sales to net worth , Working capital , Turnover Ratio
Your Answer
Sales to net worth , Turnover Ratio , Profit to Loss Ratio

Multiple Choice Multiple Answer
Question
Supply by an industrial firm to an OEM will:
Correct Answer
Enhance its reputation , Help in obtaining regular orders , Help in spreading awareness among other possible buyers
Your Answer
Enhance its reputation , Help in obtaining regular orders , Help in spreading awareness among other possible buyers

Multiple Choice Single Answer
Question
Financial capability refers to :-
Correct Answer
Cash flow position
Your Answer
Cash flow position

Select The Blank
Question
The buying needs and practices of organisations differ according to wether they are innovate, product leaders or ________.
Correct Answer
Followers
Your Answer
Nichers

Multiple Choice Single Answer
Question
In an organisation, purchase division is made by:-
Correct Answer
People
Your Answer
Management

Select The Blank
Question
The effect of the economic environment is not ________ across industries.
Correct Answer
Uniform
Your Answer
Even

Select The Blank
Question
Direct marketing is expensive when probable volume of sales in a market area is ________.
Correct Answer
Small
Your Answer
Small

Multiple Choice Single Answer
Question
General public will work towards a cause if it is :-
Correct Answer
Motivated
Your Answer
Motivated

Multiple Choice Single Answer
Question
A situation analysis consists of :-
Correct Answer
A combination of internal environment analysis, external environment analysis and competitive analysis
Your Answer
A combination of internal environment analysis, external environment analysis and competitive analysis

Multiple Choice Single Answer
Question
Institutional investors are concerned with organisation's :-
Correct Answer
Operational efficiency
Your Answer
Operational efficiency

Select The Blank
Question
________ of supply is one of the important aspects buyers look for.
Correct Answer
Continuity
Your Answer
Time

Select The Blank
Question
The fundamental aspect of industrial marketing is that it addresses the needs and wants of ________.
Correct Answer
Business organizations
Your Answer
Groups of consumers

True/False
Question
Advertisement and public relation campaign project a positive image of the Co.
Correct Answer
True
Your Answer
True

True/False
Question
Market coverage means demographic areas to be covered.
Correct Answer
True
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Advertising effectiveness
Evaluation of performance
Evaluation of performance
Web design
Domain name
Domain name
Choice of media
Reaching the right audience
Reaching the right audience
Basis of Budgeting support
Percentage of past sales
Percentage of past sales

Multiple Choice Single Answer
Question
Making an assessment of the competitors’ strengths and weakness is called :-
Correct Answer
Competitive position analysis
Your Answer
Competitive position analysis

Select The Blank
Question
Business should act in a ________ manner to keep Govt. out of business environment.
Correct Answer
United
Your Answer
Creative

True/False
Question
Service is one of the variables of vendor rating system.
Correct Answer
True
Your Answer
True

True/False
Question
Materials that go into the production of food / drug end product have very narrow quality tolerance.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
According to you, marketing of industrial services and marketing of industrial products :-
Correct Answer
Are similar from the seller’s point of view , Require similar resources , Require different types of resources
Your Answer
Require different types of resources , Are different.

Multiple Choice Single Answer
Question
Primary task to be performed for the execution of the sales efforts is :-
Correct Answer
Making sales presentation
Your Answer
Identifying needs of customers

True/False
Question
Countries with political stability have a grater chance of attracting investment from MNCs.
Correct Answer
True
Your Answer
True

True/False
Question
The IT and BPO service industries in India are showing lower rates of growth compared to other industry sectors.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Product development can discourage competition if it is :-
Correct Answer
Technologically intensive , Capital intensive , Require state-of-art technology
Your Answer
Technologically intensive , Capital intensive , Requires extensive sales promotion

Multiple Choice Single Answer
Question
The best channel of distribution for capital items is :-
Correct Answer
Direct selling
Your Answer
Direct selling

Multiple Choice Multiple Answer
Question
For developing a positioning strategy, following variables are used:-
Correct Answer
Product features , Product reliability , Ability to provide solutions to customer problem
Your Answer
Product features , Product reliability , Ability to provide solutions to customer problem

Select The Blank
Question
The Finance Officer can also play a passive part in the purchase process and his role in the DMU would be as a ________.
Correct Answer
Gatekeeper
Your Answer
Influencer

Multiple Choice Single Answer
Question
An external environment analysis is necessary to understand :-
Correct Answer
The needs of the customers
Your Answer
The needs of the customers

Multiple Choice Multiple Answer
Question
A company has to revise its pricing strategy when :-
Correct Answer
Competitor changes his price , New rival enters the market , It is advantageous for the company to change price
Your Answer
Competitor changes his price , New rival enters the market

Select The Blank
Question
Exploratory research involves the gathering of ________ data from secondary sources.
Correct Answer
Preliminary
Your Answer
Critical

Multiple Choice Multiple Answer
Question
Services of trained experts is required for :-
Correct Answer
Special accounting machines , Statistical analysis equipment , Electronic recording equipment
Your Answer
Special accounting machines , Electronic recording equipment , Supply of iron ore

True/False
Question
In order to enjoy cost advantage relative to the innovative firm, competitor must reach a break-through in product design.
Correct Answer
True
Your Answer
True

True/False
Question
The objective of the high price strategy is only to recover firm's investment speedily.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Industrial markets can be positioned on product merits e.g.:-
Correct Answer
Quality conscious , Reliability , Dependability
Your Answer
Quality conscious , Dependability , Affordability