Showing posts with label Human Resource Management (HRM)(Set-2). Show all posts
Showing posts with label Human Resource Management (HRM)(Set-2). Show all posts

Tuesday, March 11, 2008

Human Resource Management - 8

Multiple Choice Multiple Answer
Question
What includes in Salary Survey ?
Correct Answer
Salary budget averages , Average salaries , Inflation indicators
Your Answer
Inflation indicators , Salary budget averages , Average salaries
Multiple Choice Single Answer
Question
Under phase 5, what is it that is conducted for two days or more depending on the number of participants
Correct Answer
Workshop
Your Answer
Follow-up
Multiple Choice Multiple Answer
Question
What are the objectives of a quality control programme?
Correct Answer
Improvement in standard of goods with very little increase in cost of production , Improvement in minimizing wastages. , Conformance with desired standards.
Your Answer
Improvement in minimizing wastages. , An effective inspection & control system. , Conformance with desired standards.
Multiple Choice Single Answer
Question
While Trade Unions have their own approach to the problem; what is the role played by management in fostering a close understanding between each other?
Correct Answer
It's own approach to problem solving technique
Your Answer
Open - ended discussion
Multiple Choice Multiple Answer
Question
Training of appraisee can primarily address issues like -
Correct Answer
How to process the data , How to identify the areas for personal development , How to chart out action
Your Answer
How to process the data , How to identify the areas for personal development , How to chart out action
Multiple Choice Single Answer
Question
What was the total budgetory allocation made towards education as a vehicle for social transformate on by the then Minister of Finance, Yashwant Sinha in the 1998 budge?
Correct Answer
Rs 70,470 million
Your Answer
Rs 70,470 million
Multiple Choice Multiple Answer
Question
List the basic managerial skills:
Correct Answer
To supervise , To stimulate , To motivate
Your Answer
To supervise , To motivate , To control
True/False
Question
The functioning of federations and unions has its impact on human resources management of varios industries & organisation
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ is the example of the balanced score card applications in some companies.
Correct Answer
AT & T
Your Answer
Siemens
Multiple Choice Multiple Answer
Question
What are the features of a managerial walkabouts in the Corporate Sector?
Correct Answer
The Manager is made completely free from all other corporate responsibilities , He is full-time on the walkabout , It could mean limited resources being given to a manager to work on.
Your Answer
The Manager is made completely free from all other corporate responsibilities , He is given full freedom & cannot be restrained by corporate policy.
Select The Blank
Question
Employer has to pay ________ of the basic wages to the employees during the lay off period
Correct Answer
0.5
Your Answer
0.5
Multiple Choice Single Answer
Question
During the pre-reform period what was the industrial growth during the 1950-60 period essentially
Correct Answer
7% to 9%
Your Answer
6.5% to 8.0%
Select The Blank
Question
In no phase of business life is ________ as important as in making promotion decesions.
Correct Answer
Integrity
Your Answer
Innovation
True/False
Question
Employee's organisations in India have their impact on various aspects, policies pertaining to human resources management of various industries
Correct Answer
True
Your Answer
True
True/False
Question
The HRD programmes fail due to poverty, social injustice.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
Question
Mention certain weaknesses under the gerading method:
Correct Answer
It is difficult to write grade description , It oversimplifies sharp differences between different jobs & different grades , It is considered to be less subjective
Your Answer
It is considered to be less subjective , It is difficult to write grade description , It oversimplifies sharp differences between different jobs & different grades
True/False
Question
Counselling involves a one to one discussion between the participant and administrator.
Correct Answer
True
Your Answer
True
True/False
Question
The relationship between good HR practices and organisational effectiveness is very simple.
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
Which kind of appraisal done seperately will provide feedback on the potential of these managers.
Correct Answer
Potential appraisal
Your Answer
Managerial appraisal
Multiple Choice Single Answer
Question
Name the recruitment process which is said to be a costly affair
Correct Answer
External
Your Answer
External
Match The Following
Question
Correct Answer
Your Answer
Job analysis
It is one of the job evaluation process which finds out relevant facts.
It is one of the job evaluation process which finds out relevant facts.
Non-quantitative job evaluation category.
Simple ranking and grading are palced under such category.
It is one of the job evaluation process which finds out relevant facts.
Quantitative job evaluation
Point system and factor comparison methods are placed under such category.
Simple ranking and grading are palced under such category.
The beneficiaries to business firms by job evaluation
It enables Cos. to get data in local wage surveys to establish job classification.
It enables Cos. to get data in local wage surveys to establish job classification.
Select The Blank
Question
Section ________ of the Industrial Disputes Act 1947 , states that an employer should only retrench employees who have been most recently hired.
Correct Answer
25-G
Your Answer
25-D
True/False
Question
Human resource Audit is full-fledged methodology to bring about a change.
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
In an organisation initiating career planning what modality would essentially form the basis for palcement, transfer and rotation?
Correct Answer
Career path model
Your Answer
Development grade model
Multiple Choice Single Answer
Question
In resent times, which department and head of the same usually initiates the manpower plan.
Correct Answer
HR department
Your Answer
HR department
Select The Blank
Question
________ system stresses on discipline and there is simplicity in the form.
Correct Answer
Merit rating
Your Answer
Point rating
Select The Blank
Question
________ are the visible amounts given for fertilizers export promotion, etc.
Correct Answer
Explicit subsidies
Your Answer
Explicit subsidies
Select The Blank
Question
________ is route to be followed in order to realise vision and overall purpose.
Correct Answer
Strategy
Your Answer
Goals
Multiple Choice Multiple Answer
Question
Under orientation programmes, some very important issues discussed and clarified are :
Correct Answer
Who are going to provide feedback? , Purpose of 360 Degree Feedback , Who analyzes the data?
Your Answer
Who analyzes the data? , Who are going to provide feedback? , Who are the participants?
Multiple Choice Multiple Answer
Question
Name the three performance counselling phase.-
Correct Answer
Rapport building , Exploration , Action Planning
Your Answer
Rapport building , Exploration , Action Planning
Multiple Choice Single Answer
Question
Who found that customer perceptions & attitudes were affected by what employees experienced?
Correct Answer
Schneider
Your Answer
Schneider
Multiple Choice Single Answer
Question
What was the key essential objective of the changed economic policy at the global level
Correct Answer
to integrate the Indian economy with the world economy,
Your Answer
to envisage a decontrolled business environment where free market forces would be given more freedom to operate
Select The Blank
Question
At Hewlett Packard, as part of their BPR programme, the ________directs resources from applicants to a centralised employment response centre.
Correct Answer
EMS
Your Answer
EMS
True/False
Question
Organizations gear most of their management succession activities to the immediate past.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer
Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer
Multilpe unions , Intra & inter union rivalry , Over membership
Select The Blank
Question
Stephen Knauf defined HRA as " the measurement & ________ of Human organisational inputs such as recruitment , training experience & commitment
Correct Answer
Qualification
Your Answer
Accounting
Multiple Choice Multiple Answer
Question
There are companies where the HR department lists out the raters by choosing randomly from the participant's list of work related employees. Each rater receives an envelop having the following :-
Correct Answer
Letter from the administrator , Letter from the participant soliciting feedback , Self addressed envelope from the administrator
Your Answer
Letter from the administrator , Letter from the participant soliciting feedback , Letter from the monitors
Match The Following
Question
Correct Answer
Your Answer
Dr. George S. Odiorne
HR portfolio matrix (classification Quadrants)
HR portfolio matrix (classification Quadrants)
Dr. Blake and Mouton
Grid Seminars
Managerial Walkover
The Interview Methos
In the absence of appraisal system
Supervisory Skill Level Survey
The Questionnaire Method
A large target group
In the absence of appraisal system
Multiple Choice Multiple Answer
Question
A key HR role in the firm will be multidisciplinary consulting around -
Correct Answer
Individual , Team , Business unit
Your Answer
Individual , Team , Business unit
Select The Blank
Question
The job evaluation programme once installed must be continued on a ________ basis.
Correct Answer
permanent
Your Answer
permanent
Select The Blank
Question
A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in order to cleen its fiscal dificult ina few year, India needs to out down about 50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer
Non-merit
Your Answer
Non-merit
True/False
Question
Federation & unions at few levels are managed on the lines of management of a political body
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
In which approach towards training and development stress is to be given on learning rather than on teaching?
Correct Answer
Agricultural approach
Your Answer
SSL Technology
True/False
Question
Factor comparison system consists of selection of key jobs.
Correct Answer
True
Your Answer
False
Multiple Choice Single Answer
Question
Name one of the steps to design a performance appraisal plan.
Correct Answer
Establish performance standards
Your Answer
Establish performance standards
True/False
Question
Representatives of the consumers association besides the representatives of employees & employers have to participate in the meeting of collective bargaing
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
What are the needs for Quality Audit?
Correct Answer
It provides a benchmarkas to the performance of the quality system. , It constitutes a permanent record of the progress in achieving the goals of quality. , It facilitates and encourages supplier quality certificationsystems.
Your Answer
It acts as an appraisal system to gauge the performance of the TQM processes. , It constitutes a permanent record of the progress in achieving the goals of quality. , It facilitates and encourages supplier quality certificationsystems.

Human Resource Management - 6

Question
The HRD outcomes can influence the organisation's business goals which may be in terms of -
Correct Answer
Satisfied customers , Satisfied stockholders , Higher productivity
Select The Blank
Question
A dynamic and everchanging environment calls for a shift in approach from ________ human resource management to a proactive and innovative one.
Correct Answer
reactive
Multiple Choice Single Answer
Question
The audit has forced which level of Management to share their plans across their organisation resulting in increased involvement of employees
Correct Answer
Top
Multiple Choice Multiple Answer
Question
Name the process of 360 degree appraisal which can be broken into three stages or levels -
Correct Answer
Planning , Implementation , Result
Multiple Choice Multiple Answer
Question
Some organisations have successfully experimented with foreign assignment in the career path model. What are the benefits of this form of assignment?
Correct Answer
The individual is tested in an alien environment , He is trained to see the business in a globle context , Lack of opportunity in our country dosen't come in the way of career progression
Multiple Choice Multiple Answer
Question
What are the uses of the ' Balanced Score Card' as a strategic management system?
Correct Answer
It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhance strategic feedback and learning curves.
True/False
Question
Successful HR departments will focus on motivational performance .
Correct Answer
False
Multiple Choice Single Answer
Question
The role of which manager must parallel the needs of his changing organisation.
Correct Answer
HR
True/False
Question
A major beneficiary of liberalization and consequently competition not been the consumer ….. But the inustry
Correct Answer
False
Multiple Choice Single Answer
Question
Name the type of skill where the manager generally delegates and gets things done through others.
Correct Answer
Leadership skills
Multiple Choice Multiple Answer
Question
Besides business process re-engineering & benchmarking ; then are some other useful tools to bring about continuousimprovement in an organisation.
Correct Answer
Human Resource Audit , Human Resource Accounting , Urgency Motivation
Select The Blank
Question
________ is the example of the balanced score card applications in some companies.
Correct Answer
AT & T
True/False
Question
Performance development plan is set for the employee by his immediate boss.
Correct Answer
True
Select The Blank
Question
Companies can offer the option only to employees who are above ________ years of age or have served with the company for 10 years.
Correct Answer
40
True/False
Question
It is very easy to write grade description, as the number of jobs increases.
Correct Answer
False
True/False
Question
Off-line quality control consists of all control activities that are conducted externally to the production system.
Correct Answer
True
Select The Blank
Question
People take ________ supportively and use it for development.
Correct Answer
Feedback
Multiple Choice Single Answer
Question
What is it that is treated as a soul of the HR functions?
Correct Answer
HRD
Select The Blank
Question
The factors coming under Discipline & Attendance are Time keeping and ________.
Correct Answer
Obedience
Multiple Choice Single Answer
Question
One of the importance of HRD is
Correct Answer
Role clarity
Multiple Choice Single Answer
Question
Which system emphasis a lot on the need to motivate people
Correct Answer
Human Resourse Development
Multiple Choice Single Answer
Question
What is it that some of the companies have borrowed from professionally managed Cos'
Correct Answer
HRD practices
Multiple Choice Multiple Answer
Question
What are the key components of a Business Process Re-engineering Programme?
Correct Answer
Customer Satisfaction , Service delivery , Product development
True/False
Question
The main focus of attention today is the employee.
Correct Answer
False
Select The Blank
Question
Large recruitment ________ problematic and vice-versa.
Correct Answer
Less
Select The Blank
Question
Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of natural resources are not considered valid reasons for closure as there are ________
Correct Answer
avoidable circumstances
True/False
Question
Workers and trade unions never praticipate in the management of human resources
Correct Answer
False
Multiple Choice Single Answer
Question
The function/task of ensuring that all sections are filled in, & the evidence is sufficiently complete is that of the -
Correct Answer
Reviewer
Multiple Choice Multiple Answer
Question
Succession planning is done in three time frames, those are-
Correct Answer
Immediate , Intermediate , Long range
Multiple Choice Multiple Answer
Question
According to Gurucharan Das what should Indian companies focus its effort to emerge winners in the light of the liberalization & globalization?
Correct Answer
Product development , Be able to capitalize on global trade , Not ignore quality
Multiple Choice Single Answer
Question
When was the act of absorbing & incorporating the best contemporary practices relevant to the companies needs & by whom?
Correct Answer
Xerox (mid 70's)
True/False
Question
Potential refers to the likelihood of the job holder making a future contribution to the employing organisation.
Correct Answer
True
Select The Blank
Question
The ________ provides funds to meet the compensation & training expenditure of retrenched workers.
Correct Answer
National Renewal Grant Fund
Multiple Choice Single Answer
Question
Why is it that some managements may be disinterested in participation in Trade Unions?
Correct Answer
Possibility of cropping up misunderstandings among leaders & members
True/False
Question
An employee sponsor, the HR manager plays an integral role in organisational success.
Correct Answer
True
Match The Following
Question
Correct Answer
Your Answer
Limitation of manpower planning.
Inaccuracy.
Inaccuracy.
Manpower planning method.
Long range estimates of vacancies.
Long range estimates of vacancies.
Step involved in manpower planning
Selecting adequate source of recruitment.
Selecting adequate source of recruitment.
Name the three types of forecast
Economic, employee market, co's sales expansion forecasts.
Economic, employee market, co's sales expansion forecasts.
Multiple Choice Single Answer
Question
What is the percentage change in allocation for such a sector over the preceeding years allocation?
Correct Answer
0.5
True/False
Question
Under the balanced score card approach the expectation of three shareholders
Correct Answer
True
Multiple Choice Multiple Answer
Question
Name the three important components in aligning business strategy with HR practice:
Correct Answer
Business Strategy , Human Resource Practices , Organisational Capabilities
Multiple Choice Single Answer
Question
Almost all organisations train employees either in their own training colleges or in the training colleges of other organisations. Employees may spend many years at various educational institutes before joining their organisation as employees, which may extend upto -
Correct Answer
15 years
Multiple Choice Multiple Answer
Question
Name the data required by Manpower planning from the external environment:
Correct Answer
Techology , Govt. Policies & regulations , Composition of work force
Select The Blank
Question
HRD means competence building, commitment building, and ________ building.
Correct Answer
culture
Multiple Choice Single Answer
Question
What can influence the organisation's business goals?
Correct Answer
HRD outcomes
Select The Blank
Question
________ is indicated by work effort and it should be continuous.
Correct Answer
Commitment
Select The Blank
Question
________ assignment can also be recommended for career development.
Correct Answer
Rotational
Multiple Choice Multiple Answer
Question
Name the three performance counselling phase.-
Correct Answer
Rapport building , Exploration , Action Planning

Human Resource Management - 7

Multiple Choice Single Answer
Question
When employees takes up other occupation & spend more or less 70% of their time & resources for their business or industrial unit. Second job activity to this extent may be called as :
Correct Answer
Three quarter Moon Lighting
Your Answer
Three quarter Moon Lighting
True/False
Question
Under point method, common factors to all the jobs are identified.
Correct Answer
True
Your Answer
False
Select The Blank
Question
HRD means competence building, commitment building, and ________ building.
Correct Answer
culture
Your Answer
culture
Multiple Choice Multiple Answer
Question
What were the key components of the New Economic Policy?
Correct Answer
Liberalisation , Privatization , Market friendly state
Your Answer
Liberalisation , Privatization , Market friendly state
Multiple Choice Multiple Answer
Question
What are the common job responsibilities of an executive?
Correct Answer
Co-ordinate Training Programme , Keep cost within budget , Publish House Journal
Your Answer
Co-ordinate Training Programme , Administrative Skills , Publish House Journal
Multiple Choice Single Answer
Question
Name one of the components / elements of the flow of decisions in the employees organisation as a bid to increase union member loyalty :
Correct Answer
Providing wrong information about management
Your Answer
Grievance handling about management
True/False
Question
Trade union is a group of two people who come to strengthen their bargaining position.
Correct Answer
False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
The monitoring stage
The firm checks the new system against strategy.
The firm checks the new system against strategy.
The clarification stage
The firm identifies and confirms the overall business direction.
The firm identifies and confirms the overall business direction.
The assessment stage
The firm calculates the cost of investment on the human capital and the value placed by employees on this investment.
The firm calculates the cost of investment on the human capital and the value placed by employees on this investment.
The design stage
The firm plans the proposed changes into practice.
The firm create programmes that yield better returns on human capital.
Multiple Choice Single Answer
Question
Name the method where common factors to all the jobs are identified.
Correct Answer
Point
Your Answer
Factor comparison
Select The Blank
Question
Federation & union at all levels are managed on the lines of management of ________
Correct Answer
A political body
Your Answer
A political body
Select The Blank
Question
The ________ provide resources to approved employment schemes in the organised & marginised sectors
Correct Answer
Employment Generation Fund
Your Answer
Employment Generation Fund
Multiple Choice Single Answer
Question
A programme that allows flexible entering & learning (the organisation) times for the employees is known as -
Correct Answer
Flexitime
Your Answer
Flexitime
Select The Blank
Question
In the interview method of training-need identification interviews must clearly distinguish between immediate training needs to improve present performance & ________.
Correct Answer
Development needs for growth
Your Answer
Training needs to improve future performance.
Multiple Choice Multiple Answer
Question
Name the factors which come under ' Career System' that is component system of HRD:
Correct Answer
Career planning , Career development , Potential appraisals
Your Answer
Career planning , Career development
Multiple Choice Single Answer
Question
Which systems are more scientific in the organisations, as each individual will have an individual score card.
Correct Answer
Appraisal
Your Answer
Appraisal
Multiple Choice Single Answer
Question
One of the importance of HRD is
Correct Answer
Role clarity
Your Answer
Role clarity
Multiple Choice Multiple Answer
Question
Name the different types of compensations.
Correct Answer
Commissions , Overtime pay , Stock options
Your Answer
Commissions , Overtime pay , Stock options
True/False
Question
Giving a business group exposure when the boss goes on long leave, or long training etc is a good mechanism of career planning
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
What are the action steps for effective Benchmarking?
Correct Answer
Identifying the human resources related areas to be benchmarked. , Prepare a report that documents the processes, functions, its extent & result areas , Understand why such a study is being conducted
Your Answer
Identifying the human resources related areas to be benchmarked. , Prepare a report that documents the processes, functions, its extent & result areas , Understand why such a study is being conducted
Select The Blank
Question
The ________ role is to ensure the deserving managers should get appropriate opportunities for job Rotation.
Correct Answer
Reviewer
Your Answer
Assessor
Multiple Choice Single Answer
Question
What is the primary objective behind SSL?
Correct Answer
To not only measure training supervisors by comparing their performance with that of several thousand supervisors in other Cos.
Your Answer
To not only measure training supervisors by comparing their performance with that of several thousand supervisors in other Cos.
True/False
Question
Politician as the custodian of the nation has the responsibility to protect the interest of all the parties envolved in the process of organisation
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
The function/task of ensuring that all sections are filled in, & the evidence is sufficiently complete is that of the -
Correct Answer
Reviewer
Your Answer
Reviewer
Multiple Choice Single Answer
Question
The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer
Religious
Your Answer
Religious
Multiple Choice Multiple Answer
Question
Why would management participation in trade union be open to opposition by a few?
Correct Answer
trade union leader may feel thire influence decelerated among trade union members , member may view thire movement weakend with the influence of management , due to misunderstandings cropping up among leader & members
Your Answer
trade union leader may feel thire influence decelerated among trade union members , member may view thire movement weakend with the influence of management , due to misunderstandings cropping up among leader & members
Multiple Choice Multiple Answer
Question
Mention the objective of the potential appraisal.
Correct Answer
To assess an individual in terms of the highest level of work. , To assist the organisation in discharging its responsibility of selecting managers.
Your Answer
To assess an individual's sense of reality , To assess an individual's creative imagination. , To assess an individual in terms of the highest level of work.
Select The Blank
Question
The factors coming under Discipline & Attendance are Time keeping and ________.
Correct Answer
Obedience
Your Answer
Obedience
Multiple Choice Single Answer
Question
How many numbers of phases make up the process of the feedback?
Correct Answer
5
Your Answer
5
Multiple Choice Multiple Answer
Question
Name the three phases of recruitment process:
Correct Answer
Planning , Implementing , Evaluating
Your Answer
Planning , Implementing , Screening
True/False
Question
It is technology who can provide competitive advantage to corporations.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Following a flexible working hours principle employees of one management institute have to work from 8.30AM to 2.30PM i.e. six hours a day. What is the first 2 hours at work established as where the employees may choose for doing their class work?
Correct Answer
Flexible band
Your Answer
Flexible band
True/False
Question
Workers and trade unions never praticipate in the management of human resources
Correct Answer
False
Your Answer
False
Select The Blank
Question
Some organisations use ________ & committee management as techniques of training & devlopment for flexitime systems
Correct Answer
Job rotation
Your Answer
Job enrichment
True/False
Question
Increased acceptance of feedback appraisal system is that as large no. of managers work with wide range of other people, it becomes difficult for a single manager to accurately assess their contribution.
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ leads to conflict between various departments is a functional organisation
Correct Answer
The lack of appreciation for the constraints of other department
Your Answer
Development of own specialised interests
Multiple Choice Multiple Answer
Question
Western and Third World Studies of organisational excellence indicate major keys to organisational excellence , those are -
Correct Answer
Mission , Goals , Policies
Your Answer
Mission , Goals , Policies
Multiple Choice Multiple Answer
Question
Name of the various HRD score card:
Correct Answer
HRD systems maturity score , Competency score , HRD competencies systems maturity score
Your Answer
HRD systems maturity score , Competency score
Multiple Choice Multiple Answer
Question
Despite what problems faced, India managed to implement economic restructing?
Correct Answer
inbalanced wealth distribution , inefficient services , clootic political scenario
Your Answer
inbalanced wealth distribution , reduadont brueaoracy , clootic political scenario
Multiple Choice Single Answer
Question
Which system emphasis a lot on the need to motivate people
Correct Answer
Human Resourse Development
Your Answer
Human Resourse Development
True/False
Question
Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer
True
Your Answer
True
Select The Blank
Question
A dynamic and everchanging environment calls for a shift in approach from ________ human resource management to a proactive and innovative one.
Correct Answer
reactive
Your Answer
reactive
Multiple Choice Multiple Answer
Question
Under the phase 3 "Monitoring and Follow Up" the rater also identifies himself in several roles in the questionnaire like a -
Correct Answer
Superior , Subordinate , Colleague
Your Answer
Colleague
Multiple Choice Single Answer
Question
Now a days is one huge task which the HR managers does, i.e.:
Correct Answer
Hiring
Your Answer
Hiring
Select The Blank
Question
Union leaders at different levels & at federatoins are elected on ________
Correct Answer
democratic principle
Your Answer
democratic principle
True/False
Question
A strong framework of HRM policy and systems is essential for the development and implementation of HRD strategy.
Correct Answer
True
Your Answer
True
True/False
Question
Employees feel frustrated due to low specialisation in the work
Correct Answer
True
Your Answer
True

Human Resource Management - 5

Multiple Choice Single Answer
Question
How can management representatives essentially help employees' organisations?
Correct Answer
Formulation of plans & providing information
Your Answer
By taking on the role of facilitators
Multiple Choice Multiple Answer
Question
Why has 'Outside leadership' played a pivotal role in the Indian Trade unions movement ?
Correct Answer
Due to a low educational standard , Poor command over English , Fear of victmization by the empoyer
Your Answer
Fear of victmization by the empoyer , Bureaucracy & red tapism
True/False
Question
Federation & unions at few levels are managed on the lines of management of a political body
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
In the future what sort of organisations would provide expert advice & consultancy & further will also supply human resources for executing their projects.
Correct Answer
Employee leasing
Your Answer
Employee leasing
Multiple Choice Multiple Answer
Question
What kind of Grading must be brought to the notice of the vice-president of the Company.
Correct Answer
Excellent , Poor
Your Answer
Excellent , Poor
True/False
Question
Organisations should pay for the value of the job but not for the value of the person.
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
The questionnaire has over 250 items and requires about how may minutes to complete
Correct Answer
90 minutes
Your Answer
90 minutes
Multiple Choice Single Answer
Question
What is it that is necessary for the training manager to know the job's skills which have to be learned by the employee recruited.
Correct Answer
Adequate training
Your Answer
Adequate training
True/False
Question
Long range planning are beyond eight years
Correct Answer
False
Your Answer
False
Select The Blank
Question
In ________ company, there is no sophisticated or detailed manpower planning done covering the current and future needs of the entire organisation.
Correct Answer
LARSEN & TUBRO LTD.
Your Answer
LARSEN & TUBRO LTD.
Multiple Choice Multiple Answer
Question
Under "Workshop" feedback is done on which kind of categories?
Correct Answer
Managerial role , Leadership styles , Behavioural qualities
Your Answer
Managerial role , Leadership styles , Behavioural qualities
True/False
Question
It is not necessary that the subordinate should feel free to participate without fear in the process of review & feedback.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
What are the action steps for effective Benchmarking?
Correct Answer
Identifying the human resources related areas to be benchmarked. , Prepare a report that documents the processes, functions, its extent & result areas , Understand why such a study is being conducted
Your Answer
Identifying the human resources related areas to be benchmarked. , Prepare a report that documents the processes, functions, its extent & result areas , Understand why such a study is being conducted
Multiple Choice Single Answer
Question
Federations may invite the management's representatives to participate in working committee meetings. Who would the unions at Plant level / Shop level essentially invite?
Correct Answer
Representatives from line & personnel department.
Your Answer
Divisional / departmental manager & line representatives.
Multiple Choice Multiple Answer
Question
Under the point method, key jobs are selected, each sub factor is then defined in the order of importance preferable along a scale, factors generally considered are:
Correct Answer
Skill , Efforts , Accountability
Your Answer
Skill , Job enrichment , Accountability
True/False
Question
Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Highly successful functional benchmarking models developed by the Japenese have been adopted the world over. Name some of Matsushita's Systems of benchmarking?
Correct Answer
Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profit centres) within a centralized banking system
Your Answer
Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profit centres) within a centralized banking system
Select The Blank
Question
The role of the organisation in career planning is to introduce & strengthen systems to ensure ________ of employees
Correct Answer
Career Progression
Your Answer
Self development
Multiple Choice Multiple Answer
Question
Besides business process re-engineering & benchmarking ; then are some other useful tools to bring about continuousimprovement in an organisation.
Correct Answer
Human Resource Audit , Human Resource Accounting , Urgency Motivation
Your Answer
Human Resource Audit , Human Resource Accounting , Urgency Motivation
Multiple Choice Single Answer
Question
Which system emphasis a lot on the need to motivate people
Correct Answer
Human Resourse Development
Your Answer
Human Resourse Development
Multiple Choice Single Answer
Question
What is it that is treated as a soul of the HR functions?
Correct Answer
HRD
Your Answer
HRD
Select The Blank
Question
One of the feature HRD goals are, ________ is a perishable commodity
Correct Answer
Labour
Your Answer
Management
Multiple Choice Single Answer
Question
Why is it found that federations & Unions constitute an important & crucial wing of an organisation?
Correct Answer
If mismanaged they affect industrial peace
Your Answer
They can be threat to management
Multiple Choice Single Answer
Question
One of the importance of HRD is
Correct Answer
Role clarity
Your Answer
Role clarity
Multiple Choice Multiple Answer
Question
Training of appraisee can primarily address issues like -
Correct Answer
How to process the data , How to identify the areas for personal development , How to chart out action
Your Answer
How to identify the areas for personal development , How to chart out action
Match The Following
Question
Correct Answer
Your Answer
An efficient plant layout & a good menchmark
Ford Motors
Ford Motors
Simple act of comparision & learning for organisational improvement
Benchmarking
Benchmarking
The Malcolm Bridge National Quality Award
Xerox (1989)
Xerox (1989)
Japanese firms had ling been benchmarking other companies, many of them American
Ohirata (1994)
Ohirata (1994)
Multiple Choice Multiple Answer
Question
HRD process variable include -
Correct Answer
Role clarity , Work planning , Better communication
Your Answer
Role clarity , Better communication
Multiple Choice Multiple Answer
Question
What are the main issues stressed out throughout the workshop?
Correct Answer
Openness to feedback , Developmental attitude
Your Answer
Openness to feedback , Developmental attitude , Organisational attitude
True/False
Question
Flexitime works better when the employees have self-determination
Correct Answer
True
Your Answer
True
True/False
Question
Potential refers to the likelihood of the job holder making a future contribution to the employing organisation.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
What includes in Salary Survey ?
Correct Answer
Inflation indicators , Salary budget averages , Average salaries
Your Answer
Average Compensation , Average salaries
Multiple Choice Single Answer
Question
Name the type of skill where the manager generally delegates and gets things done through others.
Correct Answer
Leadership skills
Your Answer
Leadership skills
Select The Blank
Question
Employer has to pay ________ of the basic wages to the employees during the lay off period
Correct Answer
0.5
Your Answer
0.5
Select The Blank
Question
For the period of the lay off up to a maximum of ________ workmen will be paid compensation equal to half their basic pay & D.A.
Correct Answer
45 days
Your Answer
45 days
Select The Blank
Question
People take ________ supportively and use it for development.
Correct Answer
Feedback
Your Answer
Feedback
True/False
Question
Depending on the career path model of managers, some specialised training inputs are given at pre-determined times to make him more handling the new higher assignment
Correct Answer
True
Your Answer
True
Select The Blank
Question
At Hewlett Packard, as part of their BPR programme, the ________directs resources from applicants to a centralised employment response centre.
Correct Answer
EMS
Your Answer
EMS
Multiple Choice Single Answer
Question
What can give significant inputs about existing state of accountability of employees.
Correct Answer
HRD audit
Your Answer
HRD audit
Select The Blank
Question
Stephen Knauf defined HRA as " the measurement & ________ of Human organisational inputs such as recruitment , training experience & commitment
Correct Answer
Qualification
Your Answer
Qualification
True/False
Question
Collecting bargainig is an institutional process for solving problems arising directly out of employee-worker relationships
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Name the recruitment process which is said to be a costly affair
Correct Answer
External
Your Answer
External
Multiple Choice Single Answer
Question
A new professional body called the National HRD Network took birth in :
Correct Answer
1985
Your Answer
1985
Select The Blank
Question
________ should reinforce positive behaviour.
Correct Answer
Feedback
Your Answer
Feedback
Multiple Choice Multiple Answer
Question
Name the three aspects of manpower planning:
Correct Answer
Who should plan? , Planning for whom , Timing for plam
Your Answer
Why should we plan? , Planning for whom , Timing for plam
Select The Blank
Question
A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in order to cleen its fiscal dificult ina few year, India needs to out down about 50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer
Non-merit
Your Answer
Non-merit
True/False
Question
Proper implementation and support of all management levels are not very crucial for the success of HRD audit
Correct Answer
False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
Major sources of recruitment in private sector.
Employee recommendations and advertisement.
Employee recommendations and advertisement.
SANDOZ INDIA LTD.
Internal Advertising is restored for all vacancies.
Internal Advertising is restored for all vacancies.
NATIONAL MACHINERY manufacturers ltd.
Vacancy is filled in by promoting the employees seniority, merits.
Vacancy is filled in by promoting the employees seniority, merits.
Major sources of recruitment in public sector.
Scheduled tribes and scheduled castes & employee recommendations.
Scheduled tribes and scheduled castes & employee recommendations.

Friday, February 8, 2008

Human Resource Management (HRM) - 4

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
Federation & union at all levels are managed on the lines of management of ________
Correct Answer
A political body
Your Answer
An economic activity

Select The Blank
Question
In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up by more than ________
Correct Answer
0.5
Your Answer
0.59

True/False
Question
Monitoring and Follow-up follows the distribution of questionnaires to all assessors.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
What can give significant inputs about existing state of accountability of employees.
Correct Answer
HRD audit
Your Answer
TQM Interventions

True/False
Question
Human resource Audit is full-fledged methodology to bring about a change.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
What are the areas where the auditors should physically visit the workplace?
Correct Answer
Canteens , Living colony , Training rooms
Your Answer
Canteens , Training rooms

True/False
Question
The diamensions of the Human Resources portfolio matrix do not have the same form as for product & market portfolio.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
What are the preparations to be done during pre-interview session by the employer about the employee.-
Correct Answer
Background , Training , Experience
Your Answer
Background , Experience , Checking

Multiple Choice Single Answer
Question
The liberalization swept through the nation bringing in a new era which compelled Indian business to value up from shumber & reassess its assumption. The characterstics were that of
Correct Answer
a complete or perish situation
Your Answer
an open economy

Multiple Choice Multiple Answer
Question
What are aims & objectives of HRA?
Correct Answer
Increase manarginal awarness of human resourcess , Developing new meaure of effective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .
Your Answer
Increase manarginal awarness of human resourcess , Developing new meaure of effective manpower utilzation . , To act as a objective measure for rationalization programmes.

True/False
Question
The final step in manpower planning is to ensure that the supply will match the demand in future.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Name the various steps considered under Factor comparision system:
Correct Answer
Selection of job characteristics , Determination of correct rates of key jobs , Allocation of correct rate to each key job
Your Answer
Selection of job analysis , Allocation of correct rate to each key job , Selection of job characteristics , Determination of correct rates of key jobs

Multiple Choice Single Answer
Question
Who found that customer perceptions & attitudes were affected by what employees experienced?
Correct Answer
Schneider
Your Answer
Schneider

Select The Blank
Question
The ________ are mostly for the employees of the marketing department .
Correct Answer
Commissions
Your Answer
Commissions

Select The Blank
Question
Employer has to pay ________ of the basic wages to the employees during the lay off period
Correct Answer
0.5
Your Answer
0.45

Multiple Choice Single Answer
Question
At a certain stage the upword mobility stops for many employees. This is inescapable in view of pyramid organisation structure. This phenomenon is called :
Correct Answer
Plateauing
Your Answer
Saturation

Multiple Choice Single Answer
Question
A new professional body called the National HRD Network took birth in :
Correct Answer
1985
Your Answer
1988

Multiple Choice Single Answer
Question
Why is it that in dual career groups there is restricted freedom from the side of the human resource manager?
Correct Answer
because of restriction & reservations in adhering to organisational rules & regulations
Your Answer
because of an increase in stress levels

Select The Blank
Question
In no phase of business life is ________ as important as in making promotion decesions.
Correct Answer
Integrity
Your Answer
Integrity

Multiple Choice Multiple Answer
Question
It is said that versality will be the key factor in determining employee value with following factors :
Correct Answer
Technology , Leadership , Motivation
Your Answer
Leadership , Motivation , Problem solving

Multiple Choice Single Answer
Question
In resent times, which department and head of the same usually initiates the manpower plan.
Correct Answer
HR department
Your Answer
HR department

Select The Blank
Question
________ leads to conflict between various departments is a functional organisation
Correct Answer
The lack of appreciation for the constraints of other department
Your Answer
Faulty communication

Select The Blank
Question
________ assignment can also be recommended for career development.
Correct Answer
Rotational
Your Answer
Vocational

Multiple Choice Single Answer
Question
What is that describes the duties of the job, authority relationship, skills requirement, conditions of work etc.
Correct Answer
Job analysis
Your Answer
Job analysis

Multiple Choice Single Answer
Question
If supply of labour is higher than demand, which factor would be relatively low?
Correct Answer
Wage
Your Answer
Price

True/False
Question
As per the Human Development Balance sheet, 1997 30% of the total population (world) lives in abolute poverty
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Under the grading system, name the separate geades included:
Correct Answer
Office , Clerical , Managerial
Your Answer
Clerical , Managerial

True/False
Question
If the assessee is transferred after Feb. the immediate superior will complete the appraisal as at 31st Aug.
Correct Answer
False
Your Answer
True

True/False
Question
Counselling involves a one to one discussion between the participant and administrator.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Under orientation programmes, some very important issues discussed and clarified are :
Correct Answer
Who analyzes the data? , Who are going to provide feedback? , Purpose of 360 Degree Feedback
Your Answer
Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to provide feedback? , Who are the participants?

Select The Blank
Question
________ of managers assessed in the same study were positioned in the "Stars" category.
Correct Answer
0.15
Your Answer
0.09

Multiple Choice Multiple Answer
Question
Western and Third World Studies of organisational excellence indicate major keys to organisational excellence , those are -
Correct Answer
Mission , Goals , Policies
Your Answer
Mission , Goals , Policies

Multiple Choice Multiple Answer
Question
Name the process of 360 degree appraisal which can be broken into three stages or levels -
Correct Answer
Planning , Implementation , Result
Your Answer
Planning , Implementation , Result

Multiple Choice Multiple Answer
Question
Some problems are inherent in the performance Appraisal System, they are -
Correct Answer
Discrimination , First impression , Central tendency
Your Answer
Discrimination , First impression , Central tendency

True/False
Question
At Intel the Work Force Solution Company (WFS) was framed & given monopoly over business process.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Generally, training need identification forms a part of ________.
Correct Answer
Management Appraisal System
Your Answer
Career Planning

Multiple Choice Multiple Answer
Question
What is Business Process Re-engineering?
Correct Answer
The ability of an organisation to step back & rethink the way it does business , Focus on all form business components: strategy, business process, people and technology. , Encouraging enterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-making
Your Answer
Process re-design & system re-engineering , The ability of an organisation to step back & rethink the way it does business , Focus on all form business components: strategy, business process, people and technology.

Multiple Choice Single Answer
Question
Name one of the components / elements of the flow of decisions in the employees organisation as a bid to increase union member loyalty :
Correct Answer
Providing wrong information about management
Your Answer
Providing wrong information about management

Select The Blank
Question
For closure , if there is no response ( from government ) within ________ permission is deemed to have been granted
Correct Answer
60
Your Answer
30

Multiple Choice Single Answer
Question
Name one of the components / elements of the flow of decisions in the Management quadrant :
Correct Answer
Sound Industrial relations
Your Answer
Collective bargaining

True/False
Question
HRD audit can give significant inputs about existing stage of accountability of employees.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ phase involves generating confidence in the employee to open up and frankly share his perceptions, feeling etc.
Correct Answer
Rapport building
Your Answer
Rapport building

True/False
Question
Proper implementation and support of all management levels are not very crucial for the success of HRD audit
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
A key HR role in the firm will be multidisciplinary consulting around -
Correct Answer
Individual , Team , Business unit
Your Answer
Business unit

Multiple Choice Single Answer
Question
What is step1 / phase1 of a 360 degree Feedback approach?
Correct Answer
Orientation
Your Answer
Training

Match The Following
Question
Correct Answer
Your Answer
An efficient plant layout & a good menchmark
Ford Motors
Xerox (1989)
Simple act of comparision & learning for organisational improvement
Benchmarking
Ford Motors
The Malcolm Bridge National Quality Award
Xerox (1989)
Ishikawa (1992)
Japanese firms had ling been benchmarking other companies, many of them American
Ohirata (1994)
Ford Motors

Match The Following
Question
Correct Answer
Your Answer
Merit pay
It is based on performance in the company as per his set roles.
It compensates with the price index.
Stock Options
It is issued to the employees to be a shareholder in the company.
It compensates with the supply index.
Commissions
It is assigned on completion of targets set.
It is issued to the employees to be a shareholder in the company.
Dearness Allowance
It compensates with the price index.
It compensates with the supply index.