Business Process Reengineering (BPR) - 19

	LIST OF ATTEMPTED QUESTIONS AND ANSWERS
	True/False   Question   EPC represents an event which triggers of a set of the functions & functions culminate in events & so on.   Correct Answer   True   Your Answer   True    Multiple Choice Multiple Answer   Question   Integration of re-engineering & process improvement activities is done by :-   Correct Answer   Undertaking improvement through innovation , Sequencing change initiatives , Limiting the scope of work design   Your Answer   Limiting the scope of work design , Undertaking improvement through innovation , Sequencing change initiatives    Multiple Choice Multiple Answer   Question   The results of SWOT analysis are used to develop :-   Correct Answer   Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan   Your Answer   Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan    Multiple Choice Multiple Answer   Question   Areas of Productivity Increase are :-   Correct Answer   Quality , Quantity , Rejection Level   Your Answer   Quality , Quantity , Rejection Level    Match The Following Question Correct Answer Your Answer Soft Barrier 2 Group Resistance Group Resistance Hard Barrier 1 Resources Resources Hard Barrier 2 Petrochemical Equipments Soft Barrier 1 Individual Resistance Individual Resistance    Select The Blank   Question   BPR Stalward is ________.   Correct Answer   Dr. Juran   Your Answer   Dr. Juran    Multiple Choice Single Answer   Question   Which process is not dominant in Business Process Re-engineering?   Correct Answer   Product development   Your Answer   Procurement    Multiple Choice Single Answer   Question   From a process view point, highest priority in an organization is given to :   Correct Answer   Satisfaction of customer   Your Answer   Satisfaction of customer    Multiple Choice Single Answer   Question   The papers released by Narasimham Committee seeks to examine principles & different phases of :-   Correct Answer   Process Engineering   Your Answer   Process Engineering    Multiple Choice Multiple Answer   Question   Which of the following points are considered for similarities between re-engineering and continuous improvement?   Correct Answer   Time investment , Organizational change   Your Answer   Time investment , Organizational change    True/False   Question   Well educated non-destructive personalities, mostly express themselves in ways that truly help a project outcome.   Correct Answer   True   Your Answer   True    Select The Blank   Question   QMS means Quality Management ________.   Correct Answer   System   Your Answer   System    Multiple Choice Multiple Answer   Question   Key Components of Supply Strain Strategy are :-   Correct Answer   Manufacturing Management , Make or Buy Decisions , Capacity Management   Your Answer   Manufacturing Management , Make or Buy Decisions , Capacity Management    Multiple Choice Multiple Answer   Question   BPR principles advocate that the responsibilities should be reallocated between :-   Correct Answer   Organisation , Suppliers to organisation , Customers of organisation   Your Answer   Organisation , Suppliers to organisation , Customers of organisation    Select The Blank   Question   Quality Management Deployment Tool is ________.   Correct Answer   TQM   Your Answer   TQM    Select The Blank   Question   Internal Individual resistance is ________   Correct Answer   People Behaviour   Your Answer   Singular Behaviour    True/False   Question   Vision statement is the product of brain storming.   Correct Answer   False   Your Answer   False    Multiple Choice Single Answer   Question   In a continuous process improvement mode 4th step is   Correct Answer   Measure the performance   Your Answer   Measure the performance    Multiple Choice Single Answer   Question   Activities performed by middle management is :-   Correct Answer   Strategic activities   Your Answer   Tactical activities    Select The Blank   Question   Partner & Public is related to ________.   Correct Answer   Environment   Your Answer   People    Multiple Choice Single Answer   Question   The Organization is confronted with a reorganization plan, which is not applicable to the kind of business the company, is termed as :-   Correct Answer   Functional Risk   Your Answer   Functional Risk    True/False   Question   Value statement is a snapshot of what an organization wants to be.   Correct Answer   False   Your Answer   False    Multiple Choice Single Answer   Question   Providing repositories of common information on product designs is an IT application in the area supporting :-   Correct Answer   Order fulfillment process   Your Answer   Order fulfillment process    Select The Blank   Question   Simplification & Re-engineering can overlap together from the ________ of an organization.   Correct Answer   Process Orientation   Your Answer   Process Orientation

 

Business Process Re-Engineering - 18 (BPR)

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

 
 Multiple Choice Multiple Answer
  Question  
IT applications to improve business process are :-
  Correct Answer  
In supporting product development process , In supporting order fulfillment
process , In supporting logistical process
  Your Answer  
In supporting logistical process , In supporting product development process
, In supporting order fulfillment process

 
 Select The Blank
  Question  
Simplification & Re-engineering can overlap together from the ________ of an
organization.
  Correct Answer  
Process Orientation
  Your Answer  
Process Formation

 
 Select The Blank
  Question  
________ weigh the efficiency and productivity by characteristics of a
process.
  Correct Answer  
PCM
  Your Answer  
CTS

 
 Multiple Choice Multiple Answer
  Question  
Guidelines for Business transformation are :-
  Correct Answer  
Map the current state of the organization & its business processes , Chart
out the desired goals , Develop high level process specifications
  Your Answer  
Map the current state of the organization & its business processes , Chart
out the desired goals , Develop high level process specifications

 
 True/False
  Question  
Work should be broadened without sacrificing depth of expertise in strategic
areas.
  Correct Answer  
False
  Your Answer  
True

 
 Multiple Choice Multiple Answer
  Question  
MRP II is associated with :-
  Correct Answer  
Men , Machine , Material
  Your Answer  
Men , Machine , Material

 
 Multiple Choice Single Answer
  Question  
Strategic planning system if for the :-
  Correct Answer  
Future prediction situation
  Your Answer  
Future prediction situation

 
 Multiple Choice Single Answer
  Question  
Micro level reengineering deals in relation to time frame which is :-
  Correct Answer  
Short
  Your Answer  
Medium

 
 Select The Blank
  Question  
Cycle Time, Asset Turnover & Response Time goals are achieved by ________.
  Correct Answer  
Velocity Goal
  Your Answer  
Productivity Goal

 
 Multiple Choice Single Answer
  Question  
Kaizen means :-
  Correct Answer  
Continuous Improvement
  Your Answer  
Continuous Improvement

 
 Select The Blank
  Question  
Breakthrough Results in search for & the implementation of radical change in
business process are by ________.
  Correct Answer  
BPR
  Your Answer  
BPR

 
 Multiple Choice Single Answer
  Question  
Tactical systems maintains information :-
  Correct Answer  
In the form summary of data
  Your Answer  
In the form summary of data

 
 Multiple Choice Multiple Answer
  Question  
The Top Management should also ensure the support of :-
  Correct Answer  
Senior Managers , Stakeholders , Associates
  Your Answer  
Senior Managers , Associates , Processes

 
 Multiple Choice Multiple Answer
  Question  
Benefit paths of process re-engineering in an organization are :-
  Correct Answer  
Productivity , Quality , Velocity
  Your Answer  
Productivity , Quality , Finance

 
 Select The Blank
  Question  
________ BPR methodology has a source as "Consultant".
  Correct Answer  
Manganelli/Klein
  Your Answer  
Manganelli/Klein

 
 Multiple Choice Multiple Answer
  Question  
Application Systems Languages are :-
  Correct Answer  
ABAP/4 , VB , VC++
  Your Answer  
VB , VC++ , ABAP/4

 
 Multiple Choice Multiple Answer
  Question  
Critical Success factor in business are :-
  Correct Answer  
Cost reduction , Quality enhancement , Service improvement
  Your Answer  
Cost reduction , Quality enhancement , Service improvement

 
 Multiple Choice Single Answer
  Question  
Process orientation means :-
  Correct Answer  
Organizing companies around their processes
  Your Answer  
Organizing companies around their processes

 
 Multiple Choice Single Answer
  Question  
The BPR activities are used in conjunction with :-
  Correct Answer  
Workflow Analysis
  Your Answer  
Workflow

 
 True/False
  Question  
A vision statement defines the future direction of the organization.
  Correct Answer  
True
  Your Answer  
True

 
 True/False
  Question  
Success factor for BPR is a proper composition of re-engineering team with
in-depth knowledge of the topic.
  Correct Answer  
True
  Your Answer  
True

 
 Match The Following
Question
Correct Answer
Your Answer

ERP Challenge 4
Organizational Intervention
Faith in Package Software

ERP Challenge 1
Change Management
Change Management

ERP Challenge 2
Shifting from Function to Process View
Organizational Intervention

ERP Challenge 3
Faith in Package Software
Shifting from Function to Process View

 
 Select The Blank
  Question  
In Kaizen, focus is on ________ Improvement.
  Correct Answer  
Continuous
  Your Answer  
Continuous

 
 Multiple Choice Multiple Answer
  Question  
Which of the following are the derivatives of business system planning
methodology?
  Correct Answer  
Information system planning , Information requirement study
  Your Answer  
Information system planning , continuous improvement system , Time & motion
study

 
 True/False
  Question  
ERP software must not address all the enterprise needs of an organizational
within the social context in which the enterprise operates.
  Correct Answer  
False
  Your Answer  
False

 
 Select The Blank
  Question  
________ are those things that the organization does best.
  Correct Answer  
Core competencies
  Your Answer  
Business process

 
 Multiple Choice Multiple Answer
  Question  
ERP can be made effective by :-
  Correct Answer  
Performance assessment , Documentation , Training
  Your Answer  
Performance assessment , Documentation , Training

 
 Multiple Choice Multiple Answer
  Question  
Areas of Productivity Increase are :-
  Correct Answer  
Quality , Quantity , Rejection Level
  Your Answer  
Quality , IT , Rejection Level

 
 Multiple Choice Multiple Answer
  Question  
Integration of re-engineering & process improvement activities is done by :-
  Correct Answer  
Sequencing change initiatives , Limiting the scope of work design ,
Undertaking improvement through innovation
  Your Answer  
Sequencing change initiatives , Undertaking improvement through innovation

 
 Multiple Choice Single Answer
  Question  
The Concept "Benefits to Society" implies fulfillment of requirements of :-
  Correct Answer  
Society
  Your Answer  
Department

 
 Select The Blank
  Question  
The process of ordering from a supplier is called as ________ process.
  Correct Answer  
Interorganised
  Your Answer  
Interorganised

 
 True/False
  Question  
Organization has both internal & external customers.
  Correct Answer  
True
  Your Answer  
True

 
 Multiple Choice Single Answer
  Question  
When the organisation has manufacturing facilities at geographically
dispersed locations , the local purchasing should be done :-
  Correct Answer  
By creating a database accessible to all the units on network of approved
vendors to facilitate the entire organization to negotiate contracts
  Your Answer  
By individually creating purchase centers at each location

 
 True/False
  Question  
Business Processes are set of activities that transform a set of inputs into
set of outputs using people & tool.
  Correct Answer  
True
  Your Answer  
True

 
 True/False
  Question  
Understanding legacy and migration system impacts on the process
re-engineering is one of the uses of process mapping.
  Correct Answer  
True
  Your Answer  
True

 
 True/False
  Question  
The Business Re-engineering project does not require a new culture.
  Correct Answer  
False
  Your Answer  
False

 
 Match The Following
Question
Correct Answer
Your Answer

ERP's Logical Extension 4
KBS
KBS

ERP's Logical Extension 1
EDP
EDP

ERP's Logical Extension 2
MIS
MIS

ERP's Logical Extension 3
DSS
DSS

 
 Multiple Choice Multiple Answer
  Question  
While developing a mission statement which of the following are considered?
  Correct Answer  
Reviewing relevant policy , Reviewing applicable directive , Reviewing
requirement/constraints
  Your Answer  
Reviewing relevant policy , Reviewing applicable directive , Reviewing
requirement/constraints

 
 Select The Blank
  Question  
Partner & Public is related to ________.
  Correct Answer  
Environment
  Your Answer  
Organization

 
 Select The Blank
  Question  
Internal Resistance is ________
  Correct Answer  
Manager
  Your Answer  
Manager

 
 Multiple Choice Single Answer
  Question  
Role C in BPR is as a :-
  Correct Answer  
Member
  Your Answer  
Expert

 
 True/False
  Question  
The project should not be properly explained to the store managers.
  Correct Answer  
False
  Your Answer  
False

 
 True/False
  Question  
Former experiences with the organizational projects forms the behaviour of
people.
  Correct Answer  
True
  Your Answer  
True

 
 Multiple Choice Single Answer
  Question  
Structure & Culture is related to :-
  Correct Answer  
Organization
  Your Answer  
Organization

 
 Multiple Choice Single Answer
  Question  
The Behaviour of Critic is :-
  Correct Answer  
Open
  Your Answer  
Open

 
 Multiple Choice Single Answer
  Question  
All Barriers to BPR implementation success are the results of :-
  Correct Answer  
Root Causes
  Your Answer  
Root Causes

 
 Select The Blank
  Question  
RFP is ________.
  Correct Answer  
Request For Proposal
  Your Answer  
Request For Proposal

Business Process Re-Engineering - 15

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank
Question
Role A in BPR is ________
Correct Answer
Facilitator
Your Answer
Facilitator

True/False
Question
The skeptic demonstrates a similar behaviour to the critic.
Correct Answer
True
Your Answer
True

True/False
Question
The project should not be properly explained to the store managers.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Hard Barrier example could be ________.
Correct Answer
Legal Obstacles
Your Answer
Legal Obstacles

Multiple Choice Single Answer
Question
EDP stands for :-
Correct Answer
Electronic Data Processing
Your Answer
Electronic Data Processing

Multiple Choice Single Answer
Question
Which statement identifies operations major product and services, customers?
Correct Answer
Mission
Your Answer
Accounts

Select The Blank
Question
People Problems are called as ________
Correct Answer
Soft Barriers
Your Answer
Soft Barriers

Multiple Choice Multiple Answer
Question
Characteristics of Tactical Information systems are :-
Correct Answer
Thinks about current , Information is in the form of summary , Nature of data is somewhat unstructural
Your Answer
Thinks about current , Information is in the form of summary , Information used for goal oriented decision

Match The Following
Question
Correct Answer
Your Answer
Involvement & participation
Encourage
Encourage
Over sophistication
Avoid
Avoid
Delivery of value
Priority
Priority
Concentrate on
Outputs
Outputs

Multiple Choice Multiple Answer
Question
Application Systems Languages are :-
Correct Answer
ABAP/4 , VB , VC++
Your Answer
ABAP/4 , VB , VC++

True/False
Question
Mission and vision are organizational attributes.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Financial Motivations are :-
Correct Answer
Promotion , Incentive , Bonus
Your Answer
Incentive , Bonus

Multiple Choice Single Answer
Question
On which point there is similarity between re-engineering and continuous improvement?
Correct Answer
Time management
Your Answer
Type of change

Multiple Choice Single Answer
Question
Micro level reengineering deals in relation to time frame which is :-
Correct Answer
Short
Your Answer
Short

Select The Blank
Question
Increasing lead time is related to ________.
Correct Answer
Purchase Process
Your Answer
Purchase Process

True/False
Question
To implement IT enabled SCM, it is necessary to reengineer the entire supply chain.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Quality Management Deployment Tool is ________.
Correct Answer
TQM
Your Answer
TQM

True/False
Question
During implementation of re-engineered processes, top management should provide a support.
Correct Answer
False
Your Answer
True

True/False
Question
The introduction of a new information technology often changes the complex power structure in an organization.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Re-engineering projects bridging two or more business units, such as the company acts customers and suppliers is :-
Correct Answer
Inter-organizational
Your Answer
Inter-organizational

Select The Blank
Question
Duration of strategic benchmarking program is generally________.
Correct Answer
4 to 6 months
Your Answer
4 to 6 months

Select The Blank
Question
________ are those things that the organization does best.
Correct Answer
Core competencies
Your Answer
Core competencies

Multiple Choice Multiple Answer
Question
Guidelines for Business transformation are :-
Correct Answer
Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications
Your Answer
Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications

Multiple Choice Multiple Answer
Question
Who are the process stake holders?
Correct Answer
Customers , Suppliers , Higher authority
Your Answer
Customers , Creditors , Suppliers

Multiple Choice Multiple Answer
Question
Characteristics of Business Process are :-
Correct Answer
Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group
Your Answer
Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group

Multiple Choice Multiple Answer
Question
Parameters of Micro Level Re-engineering are :-
Correct Answer
Optimization , Short , Diverse
Your Answer
Optimization , Short , Diverse

Multiple Choice Multiple Answer
Question
Which questions are to be answered while formulating vision statement?
Correct Answer
What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition?
Your Answer
What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition?

True/False
Question
Values and beliefs are to be articulated to withstand in the adversity.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
BPR means :-
Correct Answer
Business Process Re-engineering
Your Answer
Business Process Re-engineering

Select The Blank
Question
________ weigh the efficiency and productivity by characteristics of a process.
Correct Answer
PCM
Your Answer
PCM

Multiple Choice Single Answer
Question
Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process?
Correct Answer
Process benchmarking
Your Answer
Process benchmarking

Multiple Choice Single Answer
Question
Which of the following activity is included in planning phase of re-engineering project?
Correct Answer
Defining scope and boundaries of project
Your Answer
Conducting benchmarking

Multiple Choice Multiple Answer
Question
During Design Phase, the Top Management should :-
Correct Answer
Listen , Respond , Feedback
Your Answer
Listen , Respond , Feedback

Select The Blank
Question
Due to process matrix all elements of process re-engineering are understood in terms of their ________.
Correct Answer
Inter relationship
Your Answer
Inter relationship

Multiple Choice Single Answer
Question
Companies undertaking BPR projects typically look for :-
Correct Answer
Drastic Improvements
Your Answer
Drastic Improvements

Multiple Choice Multiple Answer
Question
Role of Consultant is :-
Correct Answer
Advisor , Leader , Facilitator
Your Answer
Advisor , Leader , Facilitator

Multiple Choice Single Answer
Question
Environment speaks about :-
Correct Answer
Partner & Public
Your Answer
Partner & Public

Multiple Choice Single Answer
Question
In TQC term, C stands for :-
Correct Answer
Culture
Your Answer
Control

True/False
Question
Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved.
Correct Answer
True
Your Answer
True

True/False
Question
The responsibility of implementation of strategic plan can be delegated.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Secondary Process
Maintenance
Maintenance
Knowledge Process
Research & Development
Research & Development
Key Process
Process supporting the mission of company
Process supporting the mission of company
Operational Process
Manufacturing
Manufacturing

True/False
Question
Systems are composed of inter related and inter dependent sub systems.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Which of the following are the derivatives of business system planning methodology?
Correct Answer
Information system planning , Information requirement study
Your Answer
Information system planning , Information requirement study

Multiple Choice Single Answer
Question
Cost reduction, customer satisfaction goals should be included in :-
Correct Answer
Vision statement
Your Answer
Vision statement

Select The Blank
Question
Contents Management is related to ________.
Correct Answer
Project
Your Answer
Project

Select The Blank
Question
In case of ________ people confront the project or the project gradually loses commitment by upper management.
Correct Answer
Political Risk
Your Answer
Political Risk

Multiple Choice Multiple Answer
Question
Integration Strategies are :-
Correct Answer
Information Integration , Decision Integration , Financial Integration
Your Answer
Information Integration , Decision Integration , Financial Integration