Human Resource Management New Pattern - 28

This solved paper has been contributed by Abhimanyu Mohanta

THANKS TO :Abhimanyu Mohanta

Q1       The origin of strategy of war is applicable in the economic battlefield of business too. (T/F)

  Ans:-T

Q2       Strategy can be used for

   a- Business Priority management

   b- Business profit management

   c- Business performance management

   d- Business speed management

Ans:-c

Q3       Purpose of business is met by

    a- systems

    b- Orders

    c- Customers

    d- Adjustment

Ans:- c

Q4       Surroundings in which organization operates including air, land, water, natural resources, flora, fauna, humans and their interactions is known as

   a- Environment

   b- Environmental aspect

   c- Environment management system

   d- Environment objectives

Ans: a

Q5       EEP stands for Effort Estimation Process (T/F)

            Ans:- T

Q6       Plan, Execution, measure,Increment all together is called as PEMI (T/F)

            Ans:- F

 Q7      Categorization or defining what is quality and what is not is based on the purpose decided by

      a- Top management

      b- Middle level management

      c- Bottom management

      d- Water union leader

Ans:- a

Q8       Building quality into a product means

     a- Quality of design

     b- Quality of process

     c- Quality of people

     d- Quality of facts

Ans: b

Q9       Quality Linkage with business performance

     a- Depends on leadership

     b- Outcomes and investing in culture

     c- Meeting quality and values

     d- Measuring success of culture

Q10     while evaluating strategy, weighing, chances of success of strategy is best done

    a- By comparing the expected results with past performance

    b- By exploring the Information technology

    c- By using questions what it is? And identifying eventuality.

    d- By holding a meeting of senior managers to make sense of it.

Q11     Top management Karnataka Steel Ltd being concerned  about the

    a- welfare of workers

    b- salaries of workers

    c- safety of workers

    d- standard of workers

Ans: a, b, c

Q12     Networked organization

    a- is mostly found in the western world

    b- is the need of the current business situation?

    c- is based on total use of IT

    d- uses the relationship created by the top management as nature of business

Ans:b

Q13     Frequency of communication is a content of

a-      Plan

b-      Marketing

c-      Receptionist job

d-     Vertical communication

           Ans:b

Q14     A strategy once defined needs to be --------- frequently

    a - Reviewed

    b- Changed

    c- Revisited

    d- Declared

Ans: c

Q15     Designing culture is

a- need for the multionals

b- need complicated process

c- Responsibility of HoD of the organization

d- Like designing your personality

Ans:d

Q16-Customer is

a-      One who pays for product and service

b-      An end user

c-      Internal

d-     Dealers and agent

Ans:-a,b,c

Q17-Quality of organization means

a-       Quality of performance and  quality of others is achieved

     Ans: a

Q18     Quality is free, it is stated by-Phil Crosby

            Father of TQM-Dr Walt shewart

            Quality is not an act it is a habit-Aristotle

   

  

Q19     Two fundamental ways to carry out continual improvement

a-      keep on changing processes

b-      On going improvement  on process

c-      Revising of existing process

Ans:a,c

Q20     Measurement helps in increasing satisfaction level of customer (T/F).

     Ans- F

Q21     Cause and effect diagram is also known as Ichikawa diagram (T/F)

     Ans: T

Q22     work with and develop

 a- people at all level

 b- customers

 c- suppliers

 d- market processes

Q23     Each process area has components under three headings that is

a-      required

b-      expected

c-      informative

d-     instructive

Ans :a,b,c