Business Process ReEngineering - 20

	LIST OF ATTEMPTED QUESTIONS AND ANSWERS
	Select The Blank   Question   Make the process intimate with the preferences & habits of ________.   Correct Answer   Participants   Your Answer   Participants    Multiple Choice Single Answer   Question   Internal Group resistance describes :-   Correct Answer   Group Behaviour   Your Answer   Plural Behaviour    True/False   Question   There is a risk of project failing on account of lack of resources.   Correct Answer   True   Your Answer   False    True/False   Question   The critic communicates openly & demonstrates constructive behaviour towards the project goals.   Correct Answer   True   Your Answer   True    Multiple Choice Multiple Answer   Question   The techniques used for understanding the current process are :-   Correct Answer   Flow chart techniques , Fish bone diagram , Quality function deployment technique   Your Answer   Flow chart techniques , Fish bone diagram , Quality function deployment technique    Multiple Choice Multiple Answer   Question   Pitfalls of ERP implementation are :-   Correct Answer   Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management   Your Answer   Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management    Multiple Choice Single Answer   Question   The Organization is looking for solutions outside its competence or project team is not performing, is termed as :-   Correct Answer   General Project Risk   Your Answer   General Project Risk    Multiple Choice Single Answer   Question   MRP II was introduced in the year :-   Correct Answer   1980   Your Answer   1980    Multiple Choice Single Answer   Question   The Concept "Benefits to Society" implies fulfillment of requirements of :-   Correct Answer   Society   Your Answer   Society    Select The Blank   Question   Internal Resistance is ________   Correct Answer   Manager   Your Answer   Manager    True/False   Question   The project should not be properly explained to the store managers.   Correct Answer   False   Your Answer   False    Multiple Choice Single Answer   Question   BPR means :-   Correct Answer   Business Process Re-engineering   Your Answer   Business Process Re-engineering    Multiple Choice Multiple Answer   Question   MRP II is associated with :-   Correct Answer   Men , Machine , Material   Your Answer   Men , Machine , Material    Match The Following Question Correct Answer Your Answer MIS Management Information System Management Information System Role A Strong Facilitator Strong Facilitator Role B Team Member Team Member Role C Subject Expert Subject Expert    Multiple Choice Multiple Answer   Question   Hierarchical Levels are :-   Correct Answer   Top , Middle , Bottom   Your Answer   Top , Middle , Bottom    Multiple Choice Multiple Answer   Question   Which of the following are process re-designing technique & tools?   Correct Answer   Simulation , Indicative thinking   Your Answer   Simulation , Indicative thinking    Select The Blank   Question   A strategic plan generally should not take more than ________ pages.   Correct Answer   Ten   Your Answer   Seven    Multiple Choice Multiple Answer   Question   Critical Success factor in business are :-   Correct Answer   Cost reduction , Quality enhancement , Service improvement   Your Answer   Cost reduction , Quality enhancement , Service improvement    True/False   Question   Financial integration implies that each of the participants has a financial stake in operations of other participants.   Correct Answer   True   Your Answer   True    True/False   Question   A mission statement defines the future direction of the organization.   Correct Answer   False   Your Answer   False    Multiple Choice Single Answer   Question   Delivery of product & services is :-   Correct Answer   Customer facing process   Your Answer   Customer facing process    Multiple Choice Single Answer   Question   The ISO 8402 has defined "Total Quality Management" as :-   Correct Answer   Management Approach   Your Answer   Management Approach    Select The Blank   Question   ________ BPR methodology has a source as consultant with academic background.   Correct Answer   Hammer/Champy   Your Answer   Hammer/Champy    Multiple Choice Single Answer   Question   Which task is not performed as a step in strategic planning?   Correct Answer   Controlling the routine production   Your Answer   Controlling the routine production    Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Faith in Package Software ERP Challenge 1 Change Management Change Management ERP Challenge 2 Shifting from Function to Process View Organizational Intervention ERP Challenge 3 Faith in Package Software Shifting from Function to Process View    Multiple Choice Single Answer   Question   Process orientation means :-   Correct Answer   Organizing companies around their processes   Your Answer   Organizing companies around their processes    True/False   Question   Process orientation organize companies around their processes.   Correct Answer   True   Your Answer   True    Multiple Choice Multiple Answer   Question   Which are the objectives of business systems planning study?   Correct Answer   Determination of information system priorities , Managing systems resources to support business objectives   Your Answer   Determination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit    Multiple Choice Multiple Answer   Question   Pitfalls of ERP implementation are :-   Correct Answer   Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management   Your Answer   Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management    Select The Blank   Question   Increasing lead time is related to ________.   Correct Answer   Purchase Process   Your Answer   Materials    True/False   Question   Background section of business systems planning study report explain the objectives of the study and the methods used.   Correct Answer   True   Your Answer   True    Multiple Choice Single Answer   Question   Business system planning study involves how many number of steps?   Correct Answer   Five   Your Answer   Five    True/False   Question   Systems are composed of inter related and inter dependent sub systems.   Correct Answer   True   Your Answer   True    Multiple Choice Single Answer   Question   Which of the following activity is included in planning phase of re-engineering project?   Correct Answer   Defining scope and boundaries of project   Your Answer   Understanding the present process    Select The Blank   Question   In Kaizen, focus is on ________ Improvement.   Correct Answer   Continuous   Your Answer   Continuous    True/False   Question   Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.   Correct Answer   True   Your Answer   True    Select The Blank   Question   RFP is ________.   Correct Answer   Request For Proposal   Your Answer   Request For Progress    True/False   Question   The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.   Correct Answer   True   Your Answer   True    Select The Blank   Question   ________ BPR methodology has a source as "Academics".   Correct Answer   Daven port   Your Answer   Hammer/Champy    True/False   Question   The banks efforts for technology upgradation should precede the business re-engineering.   Correct Answer   False   Your Answer   False    Multiple Choice Multiple Answer   Question   Customer Service related strategies are :-   Correct Answer   Service Needs , Cost of Service , Revenue Management   Your Answer   Service Needs , Cost of Service , Revenue Management    Select The Blank   Question   With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________.   Correct Answer   Entire Supply Chain   Your Answer   Entire Supply Chain    Select The Blank   Question   ________ is an indicator of current performance rates when compared to a set of standards.   Correct Answer   System feedback   Your Answer   System feedback    Multiple Choice Single Answer   Question   Which of the following technique can be used for understanding the current process?   Correct Answer   Quality function deployment technique   Your Answer   Quality function deployment technique    Multiple Choice Single Answer   Question   Business process oriented IT solutions either are not available or working is termed as :-   Correct Answer   Technical Risk   Your Answer   Technical Risk    Multiple Choice Multiple Answer   Question   These are the Roles suggested for Consultant :-   Correct Answer   Role A , Role B , Role C   Your Answer   Role A , Role B , Role C    Multiple Choice Single Answer   Question   Incremental change in the process is:-   Correct Answer   Process Simplification   Your Answer   Process Simplification